[Resolved]  Maruthi Indane Gas Agency (Chennai / Anna Nagar) — Rude behavoiur by Owner

This is one the worst experience i have had in chennai. I had booked for gas connection. They said there will be a inspection done. After a month i came to know from them, there was no inspection done. During which time Indane was giving double gas connections.Later when the was done, I'm told they cannot give double gas connection as there has been am order from Indian Oil for giving only single connection.By this time the owner Vijay Raghavan came out and started shouting at me as i enquired why they didnt do the inspection from last one month. This agency have woman working in it.The response to the customers is so bad.Its a disgrace that Indian Oil has given best dealer award to them.I want this to be taken up with Indian oil and the subject dealer be warned to treat customers better.


With Regards
Senthil
Cusumer no 59206
Was this information helpful?
No (0)
Yes (2)
Aug 14, 2020
Complaint marked as Resolved 
 
5 Comments

Comments

They seem to have a host of numbers but they do not attend to any calls... how can they every be in business... unbeleiveable Benny
I cent percent agree to Mr. Senthil as everytime I have the same experience but glad not personally but over phone. I am so frustrated with the rude behaviour of the employees who takes the cylinder booking from us. They response as if we are getting some free service from them. It is so difficult to get them on line and when we get they would be yapping with their peers and we need to hold for sometimes and they disconnect the line. I had never got the cylinder on time.

My sincere request to Indane is not to provide agencyship to people like Vijay Raghavan, who are not worth. I take this opportunity to remind Mr. Vijay Raghavan, what Gandhi ji had spoken about customer...

“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider of our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so.”

Best,
Sairam
T.Balagurnathan, (Consumer No:31834)

They seem to have a host of numbers but they do not attend to any calls...

It is so difficult to get them on line and when we get they would be yapping with their peers and we need to hold for sometimes and they disconnect the line. I had never got the cylinder on time.

best
balagurnathan
This agency have woman working in it.The response to the customers is so bad.Its a disgrace that Indian Oil has given best dealer award to them.I want this to be taken up with Indian oil and the subject dealer be warned to treat customers better.
My sincere request to Indane is not to provide agencyship to people like Vijay Raghavan, who are not worth. I take this opportunity to remind Mr. Vijay Raghavan, what Gandhi ji had spoken about customer...THE WORST SERVICE IS MARUTHI INDANE GAS AGENCY
My sincere request to Indane is not to provide agencyship to people like Vijay Raghavan, who are not worth. I take this opportunity to remind Mr. Vijay Raghavan, what Gandhi ji had spoken about customer...THE WORST SERVICE IS MARUTHI INDANE GAS AGENCY

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Maruthi Indane Gas Agency (Chennai / Anna Nagar)
    India
    File a Complaint