[Resolved]  Maruti Dzire Ldi — Revoking of Booking Order

From

Martin.P.V
Padathu Valiya Veedu
Pathirappally.P.O
Alappuzha – 688521
Kerala
Ph:- [protected]

To

The Directors
Maruti Suzki India Ltd
New Delhi – 110070

Sub:- Complaint Against Hercules Automobiles Alappuzha (Maruthi Dealer)

Sir / Madam

I booked Maruti Dzire Artic White LDi at your authorised dealer Hercules Automobiles Alappuzha on 30.07.2009. I have not received the vehicle yet. The vehicle allotted to me issued to another person without my knowledge and consent. For the last 6 months I have heard so many excuses and substitute offers from the dealer. I suffered lot of negative attitudes. This is also to expose the names of irresponsible persons there, one Mr.Ramakrishnan and Mr.Prasad and I have never got any proper resposnse regarding my grievances. After all these disappointed incidents I cancelled my booking order.

This is a new experience for me. This should not be the business ethics of a reputed company like Maruti.

The Vehicle booked was for the use of my brothers wedding on[protected].

I request the board of directors to make direct enquiry regarding my petition and do the needful as early as possible.

Yours Faithfully
Martin P V
[protected]