[Resolved]  Mass Finance Limited, Ahmedabad — Cheating and Fraud by company

Address: Ahmedabad, Gujarat

Dear Sir,
This is to regard to the fraud and cheating by company to me -"AshokBhai HarikrishanDas Soni" which they named as "AshokBhai HarishBhai Soni" Address: 45, Pavansut Society, Jivaraj Park, Ahmedabad.
Account no:PFS acccount no 294942.

It started when the company agent named" Suresh Nagora" who is not more then aged 22 came to our home and talked about the loan.

I took loan of amount Rs. 18344/- and I was given check of worth Rs. 16384 approx. They told about Rs .1000/- membership fees.


He told us that there will be just 20 INSTALLMENTS of Rs. 977 to pay and in paper he has written 30 installments. By mistake I signed the agreement in trust on him but Shockley when I again read that agreement on the day 10th april 2010 and marked the mistake done by me that it was 30 installments , I was very pained.

I directly went to their office and asked for the clarification but I was given rough answer that the loan is as per company rule and installments cant be changed and catch the person who informed you wrong. When I went to Suresh Nagora who was the agent came to my home. He is totally changed and told us that the clarification given by him on Loan installments was 30 installments only.

Now If I continue this loan then on Rs. 16384/- i have to pay Rs. 29310/- . On monthly basis they have taken interest of around 3.2% and on yearly basis they have taken interest of around 40.8%. That is very big interest and I was not clarified on the time when loan was taken.

When I went there for the payment of rest of the loan he told me to pay Rs. 17045/- including PREPAYMENT FEES OF Rs. 500/-.

DATE LOAN TAKEN: OCTOBER 2009

So from all over sides I am cheated and feeling frustrated and having mental pressure. Now Its up to you to take action or let customers be cheated by this way.
Finally Please Help Customer.

ASHOKBHAI H. SONI
45,PAVANSUT SOCIETY,
JIVARAJPARK ,
AHMEDABAD-380051.
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Aug 14, 2020
Complaint marked as Resolved 
 
7 Comments

Comments

I have an problem from the Mass finance, Nagpur. I had applied for a loan case but they had wasted my lot of time and yet even since from last 2 month I did not listen anything rather than processing.
I am providing further details regarding the issue.
Name :- Sachin Pandharinath Tapare
City :- Nagpur
Contact Number :- [protected]
I request you to please contact me for the further complaint.
Following are some of the issues of complaint
1) Delay in Processing
2) Fake information
3) Misguide from employees
4) wastage of time, money and depression
I am going to logged the case in consumer forum and Nagpur district court.
So, I kindly request you to contact me as early as possible for my satiesfaction.

MASS — Cheating

i had got my Wagon R repairedafter an accident at MASS Ghaziabad automobiles, Ghaziabad .The owner Mr Gupta first told me that as i had a maruti cashless insurance nothing will be charged to me for the repairs.after 5 days when the job was done he asked me for Rs42000 as charges and gave me the bill which he told will be re-imbersed by the National insurance company.i asked him to give me the car keys, which he refused and told me to do the entire payment.unaware that i was being cheated i gave him the money and took the car.the next day i submitted the papers to the Insurance company .after almost 2 months i got the refund and the amount was Rs14500.on asking why was the amount so less, i was informed that the pricing done in the bill was wrong and i was cheated.i tried to contact Mr Gupta but he never responded back to me. this man is a cheat, be careful of such people.he's eaten my hard earned money .
Can i get personal lone by mass
I have a problem with Mass Finance, Mumbai. I am really unhappy with the service that is offered out over there. There is lot of misguiding done from the executives for completing the target. On top of that they are asking for Bribe also. I dont want to spell out his name as he is also doing a job out over there. But I had explained my problem but they were not ready to adjust at any point. Without any prior information loan was transferred to my account. I want my EMI amount to be reduced as I am the only person to earn in my house and we are not in a state to pay it. and 2) I want my ECS date to be 20th of every month. So I am in trouble now. PLease provide some help.

My Name : Chirag Pandya
My cell no : [protected].
I also had same experience with Mass Finance, Pune. The person who did registration for my loan gave me wrong information about interest rate, they increased rate by 4 %. For process completion they took 1 moth more than expected time.At the time of ECS deduction they provided wrong code at bank and when ECS was not deducted they started asking for penalty of Rs.3500. When I complain about this to their manager he was not supportive at all. I am so depressed with all this.So I decided to foreclose account. But at foreclosing they charged me with almost 7000 extra charges for which they had no explanation why that was.
I am customers of Mass- Ahmedabad, Borrowed loan of just 40, 000 - very heavy flat rate interest they charged
team of the company is very rude, i have opted loan from another bank but they are very since and polite- repeatedly call and massages being sent by the Mass finance company-

" Tone of talking with customers is like we have committed serious offense by being a customer of the company and government give them onus to treat like this way
-They are not returning my two bank pass book as they they had ktaken from me at the time of loan borrowing as it took almost one year. I wanted my two bank pass book back but not yet return
- without checking whether the due amount deposited by customer or not - falls call call pertaining to the due is often being received from their representative, even there no any amount pending however they are harassing by making falls call
On being asked to his manager he also, without checking truth started asking about due- given all receipt number to him he realized his staff mistake- this is not first time phenomenon but it is often being done -
If grahak suraksha is works in real seance please do need full and get my pass book return as well documents of loan borrowed - apart from that if possible let them inform without checking real position do not call such call to customer
[ please help me by enforcing consumer protection act 1986, Rules 1987]
in terms of protecting rights to have written documents and saves from extra heavy charges
Thinking you
Rajendra
My Self DipakKumar D. Parmar

I am also suffer with bad policy of mass finance in short time I put my case here with total evidence.

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    Mass Finance Limited, Ahmedabad
    Ahmedabad
    Gujarat
    India
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