[Resolved]  Muneshwara Motors — Response For Complaint From Muneshwara Motors

Address: Bangalore, Karnataka

We Have Come to Know that You Have Registered a Complaint Against Muneshwara Motors , We Want to Clarify That We Are Not cheating Any Customors , Plese Kindly Note That in this Case the bike Cahin was been Cuted in two Pices And , we had went to The Customer Place at Indiranagar 100 Feet Ring Road , behind Dell , to the Custmor Place From Banashankari 3 Stage with our Motor Cycle And we had Given our Motor Cycle And taken the customer Motor Cycle And we Have Serviced and Droped at the Customer Plese in his House at J.P.NAGAR 5 PHASE NEAR MILINEUM TOWER WITH OUT Charging Any Charges ,For Bread Down Repair And Stand By Bike , Only The Thing is the Customer Has Called the Next Day he Told that the Petrol is Less , And we Told that we have taken the Bile form kormangala to Banshankari and we have also Serviced the Bile We Requied one liter to Travel and for Test Ride Also , And its the Customer Deuty to Inform the Pickup boys Thay if there is Any thing like Petrol is more and to check the Petrol while taking return By the Service People ,Thsi Customer Has Not Checked the Petrol at the time of deliver and complainting after the next day , so we Cannot take any action against the deliver Boys , And we have helped this Customer Form Picking the Bike went is center Road and geving and alternative Bike for Free , Thsi Customer has to Think if we Muneshwara Motors has not Come in time and not picked the bike and given u a alternative bike the Customer would have spent more Money for Break Down Service And more Charges to come Back home By Auto paying More Money then the Petrol , So Plese think Before Posting like These Complaints , if the Customer is complainting like we all of the service Providers have to stop all free pick and drop Back and alterativer bike services , and we have more than 10,000 happy Satisfied Customers ..



And Plese Note That we are not Her for cheating
we are here for the customer Service only

and for a Limets we can do for Free And we Can not do all for Free ..


This customer bike is Yamaha crux

customer Name
Megharaj
Bike Reg No KA 05EV 4111
working in Net App
Fair wings Block egl
Internideat Ring Road
Kormangala

Customer Mobile No [protected]

we Have Chargerd Service Charge as 280 Rs only ..
Because of this issue we have increaser the Service Charge from 280 to 340 because of this issue

Other Cutomers plese Co - Operate

For Any quire reguarding in this issue Plese Contact

Jaganat at [protected]

Muneshwara Motors

23/03/2011

thank u
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Aug 13, 2020
Complaint marked as Resolved 
 
1 Comment

Comments

Mr. Jagannath,

Your justification is ok, but first lean to satisfy the customers instead of requesting customer to co-operate. even I too face an issue with the serivce. find out the root cause that why that customer is complaining, check with your staff.

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    Muneshwara Motors
    Karnataka
    India
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