[Resolved] O General — POOR SERVICE | |||
I BOUGHT 1 TON AC OF O GENERAL ON 23 MARCH 2012 FROM RAJENDRA ELECTRONICS, PHADKE ROAD, DOMBIVALI EAST. I HAVE NOT GOT WARRANTY CARD AT THE TIME OF DELIVERY WHEN I ASKED TO SHOP OWNER MR.SANJEEV JAIN (RAJENDRA ELECTRONICS) HE CONFIDENTLY TOLD IT IS NOT POSSIBLE THE CARD WILL BE INSIDE ONLY. I CALLED ON O'GENERAL SERVICE CENTRE ONE LADY TOLD ME THAT WARRNTY CARD IS SEPREATLY ISSUED ON REQUEST OF DEALER. AGAIN I TOLD THE SHOP OWNER ABOUT THIS HE LOGGED A COMPLAINT ON 7TH APRIL & COMPLAINT NO IS CC03041028 & ALSO TOLD THE SHIOP OWNER TO SEND THE COMPANY PERSON FOR DEMO. AFTER DOING LOT OF FOLLOW UP WITH THE SHOP OWNER TILL THE TIME I NOT GET ANY POSITIVE FEEDBACK. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Sir,
I had registered a complaint on wednesday April 22nd 2015 vide complaint no.
GHA[protected] at 11 am. But on 24th April at 3.00 pm after 52 hours a person called naimmuddin (Mob. No. [protected]) is coming & said the Gas of ac is leaking. Then I said plz fill the gas in AC as early as possible. He said the company van came tommorrow the AC will be going to in workshop.
But till today(i.e. 27th april 2015) 4.00 pm no one has come to pick our AC.
it is very horrible to thought sleep without AC now a days.Such a poor response from your
side.
Is this is the right way to treat the customers?? Take the matter seriosly
Please, send me service engineer as early as possible...
Quick response expected
Naveen Gupta Advocate
[protected]
I had registered a complaint on wednesday April 22nd 2015 vide complaint no.
GHA[protected] at 11 am. But on 24th April at 3.00 pm after 52 hours a person called naimmuddin (Mob. No. [protected]) is coming & said the Gas of ac is leaking. Then I said plz fill the gas in AC as early as possible. He said the company van came tommorrow the AC will be going to in workshop.
But till today(i.e. 27th april 2015) 4.00 pm no one has come to pick our AC.
it is very horrible to thought sleep without AC now a days.Such a poor response from your
side.
Is this is the right way to treat the customers?? Take the matter seriosly
Please, send me service engineer as early as possible...
Quick response expected
Naveen Gupta Advocate
[protected]
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o general split ac — poor cooling
i bought a 1.5 tonne split o general ac a few dayz back.due to lack of installation technique its not working properly.so i plz request the company to send professional technicians with proper equipments to solve my problem.