[Resolved]  PARICHAY STORES DEPT. PVT. LTD. — DRESS COLOUR

Address: Mumbai City, Maharashtra

I am Mrs. Nandini Gawde and i want to complaint against Parichay Dept.Pvt.Ltd
in raghuleela mall, shop no 68-78. Doc No # PYW000025/10-11
The reason for complaining is that i have purchase one dress costing Rs.1195 dated 1- 4-2010 after wearing that dress at once that (dupatta's) whole colour was spread around my neck.when we complaint the retailer he started defending himself by saying that new clothes hv to be Dry Cleaned(DC) first before using it...but this was not told us before and while purchasing time he adviced us to DC that dress after wearing it.
This is the first case i hv seen that a new dress is given for DC without using it and that too from reputed shop the dress colour is fading which simply seems that they r defending their company...now they r not ready to accept and also charging extra DC charges from us...
I am seeking forward for ur reply becoz I am feeling like cheat from such a big retailer...my contact no. is [protected]
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Aug 14, 2020
Complaint marked as Resolved 
 
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I am Sandeep maheshwari my complaint against Parichay departmental Stores Pvt. Ltd., HO shop no. 1&2, Kastur Park, Shimpoli Road, Borivali (west) ... I am holding coupon worth Rs. 3125/- which is going to be expired on 31st September, 2014 as return on the coupon... According to date Calendar there is no such date... Today (5th October ) I have visited at Shimfoli road borivali west shop and asked them to give the credit of the same ... They refused to give the credit of the same and told me that the above coupon were expired ... I argued as there is no such date how coupon can expire and request them to arrange meeting of higher authorities ... Instead of allowing to meet higher authorities they straight forward refused and told me they are not able to do anything ... My contact number is [protected]
Disappointing attitude of the Parichay staff
Had been to Parichay Borivali West Shimpoli Rd Shop on 14th April 2017. It was a really annoying experience. I was pretty excited for my upcoming Birthday and wanted to shop a few dresses for the same. When we went their we were welcomed with ignorance. I approached a person working their to show a few western dresses. He displayed a selective number of dresses and stopped saying 'XXL mei itne hi pieces hai.' (Nonetheless, in my previous visit I was shown a variety of outfits in the same size). I kept aside a dress and asked a person over there to help with some ethnics. The previous person disappeared god knows where. He was too busy in winding up on that neatly arranged glass table. I waited for some time and finally decided to walk out in rage. Though my husband reminded them while leaving they were hardly concerned about it. I walked out and tore off the vouchers that I earned out of previous shopping.

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    Contact Information

    PARICHAY STORES DEPT. PVT. LTD.
    MUMBAI- BORIVALI
    Maharashtra
    India
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