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[Resolved]  Priya Gas Agency Hapur — HP GAS

MY CONNECTION NO. IS 608781 IN THE NAME OF SMT. KASHMIRI DEVI RESIDENT AT 2050, PREM PURA, HAPUR, I BOOKED MY GAS VIDE BOOKING NO. 91276 DT.22.12.2009 BUT TILL DATE WE HAVE NOT RECD. MY CYLINDER. THIS IS REGULAR PROBLEM WITH ME THE CO. IS NOT DELIVERED MY CYLINDER ON TIME SOME SO MANY TIME HE SAY THAT PICK THE CYLINDER FROM OUR SITE & SOME TIME THEY REFUSE SAYING THAT GAS IS NOT IN STOCK. THEY NOT GIVING PROPER REPLIES OVER PHONE OR NOT DELIVER GAS ON TIME.
I AM VERY MUCH FRASTRATE WITH THIS TYPE OF ATTITUDE, I HAVE NO TIME TO VISIT EVERY TIME AT THEIR CENTRES. I AM IN PRIVATE JOB SO THIS IS NOT POSSIBLE FOR ME TO TAKE LEAVE FOR THIS ISSUES.
PLEASE HELP ME OR TAKE A ACTION AGAINST THE CO.
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Aug 14, 2020
Complaint marked as Resolved 
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Sub: Complaint regarding Delay in Delivery of HP Gas Refill
Sir,
This Complaint Refers to a Retail Customer Javed Iqbal of HINDUSTAN PETROLEUM whose Connection No. is 610624, Registered Mobile No. [protected] & Registered Address is 47, Chah Kamal, Hapur. The Local Dealer Hindustan Petroleum Garh Road, Hapur is Habitual of late Delivery by at least 15 to 20 Days. When Contacted Hindustan Petroleum Agency Garh Road, Hapur regarding the Reason for Delay in Actual Delivery of HP Gas Refill, they behaved rudely.
There are some incidence which may be appropriate for your concerned Action.
1) Booking Number 130503 dated 01/11/2012 delivered on 07/12/2012
2) Booking Number 173319 dated 22/02/2013 delivered on 14/03/2013
3) Booking Number 206570 dated 23/10/2013 delivered on 29/11/2013
4) Booking Number 286598 dated 25/06/2013 Delivery yet pending
I request you to look into this matter, make proper arrangements for delivery of Gas Refil on time.
Priya gas service was had good services.

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