[Resolved] Questnet Enterprises India Private Ltd — Cheated by a Online Shopping Site - www.quest.net
I have been cheated by a chain marketing company named QuestNet Enterprises India Private Ltd located in Chennai. This company offers a very lucrative chain marketing scheme that promises and misguide a person to become millionaire just by buying their products and referring others to buy it.
They sell gold coins of various famous personalities like – Mahatma Gandhi, Lord Hunuman, and Goddess Luxmi etc. They claim that their product is of very good quality and certified by the famous mint named Mayor Mint, Germany.
I also found the offer to be very good and placed an order for a Hunuman Coin on 21-Aug-2007 through Online Shopping using my credit card through their web site www.quest.net. The order number for that is DN07297472, receipt number RC02673458 and the amount is 32,200 Rs. In addition to that they will take 460 Rs for using their online portal; against this they provide me an IR ID – NF285133.
They said that the delivery takes 45 working days which is fine for me. But they haven’t delivered the product after four months. I tried to contact them by raising a request on their portal with request number CRF-[protected]. But they replied that I have to contact their Chennai office for product delivery concerns.
I tried to contact with by writing mail on the mail ids given by them [protected]@questnet-india.com, [protected]@questnet-india.com. But I got no reply from them, I also called on the telephone numbers given +91-44 –2836 5071 / 2836 2157 / 2836 2992 but no one picks up those numbers. I further add a request related to the refund of my amount with request number CRF-[protected] but no action has been taken on my request.
I am very harassed with their behavior as I have no way to communicate with them. Further there is no communication from their side regarding the product delivery delay. I request you to please help me out in the above mentioned matter. I don’t want their product now; I just want my money back.
Complaint marked as Resolved Aug 13, 2020
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