Dated October 30, 2009
I have taken a mediclaim policy from you vide policy no. 200404/48/08/97/00000328 in the name of following persons:
1 Wakeel Chand Goyal
2 Krishana Goyal
This policy was valid upto 09/09/2009. The policy has already been renewed upto 09/09/2010.
It is regretted that I have not received the I-cards till date despite repeated reminders sent at registered office of the company.
All the three toll free numbers were unattended today.
I seached for the nearest branch at Ludhiana with telephone number as[protected].
When dialed I got the message, “ THIS NUMBER DOES NOT EXIST”.
Then I searched for the state headquarters i.e. Chandigarh office of the company.
I got the number[protected].
When dialed, I got the message, “TELEPHONE CALLS TO THIS NUMBER ARE DEBARRED”.
Please let me know:-
1 Whether or nor other branches are working at their respective office?
2 Whether all the toll free numbers are always un-attended?
3 Can I await delivery of I-cards?
4 Whether individual insured persons are eligible for registration at your website?
Hope to hear from you soon.
Yours faithfully
Wakeel Chand Goyal Was this information helpful? | 
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