[Resolved]  RATNA GAS AGENCY KUKATPALLY HYDERABAD — NOT TRANSFERING HP GAS CONNECTION

Hi,

I Approached RATNA GAS AGENCY in Kukatpally Hyderabad (The No. of gas agency are : [protected], [protected], [protected]
)for transfering my HP GAS Connection from PUNE to HYDERABAD. They took the PHOTOCOPY OF DOCS and assigned me WAIT NO. 3431 saying it will be done in 5 days.When I asked to deposit the amount required they told they will do it at the time of providing connection.

Since then I am following up with them and every time they say it will take week or so and they are still handling cases of july also All other gas agencies(Indane, Bharat etc) are not accepting the application saying HP has required supply. My fellow team member got transfer of Indane connection in One Day and I know people who got even HP connection in short period.

The No. of gas agency are : [protected], [protected], [protected]


Can you please help me in this regard?
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Aug 14, 2020
Complaint marked as Resolved 
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Hi, I am Applied for New Gas Connection on Ratna Gas Agency, Kukatpally, Hyderabad on Feb 12, 2013 (12/02/2013). To Apply gas connection i stopped my regular work for 2 days and i submitted all the documents what they asked. After submit the Application they never given any Receipt or Acknowledgement or File No or Application No. They said that 1 month time taking for verification. Till now today 03/03/2013 not happened any verification and i call to the Gas office they are not pickup the phones and some phone not working.

I am observing in this forum Since many Complaints.

I am requesting the Consumer Forum please take the necessary action on the Ratna Gas Agency, Kukatpally, Hyderabad.

Thank you.

With Regards,
Tirupati Reddy,
[protected]
Dear Sir,

I Manipal Reddy resident of Nizampet Road(Address:606, Maruthi Estate, Nagarjuna Homes) facing the problem of gas leakage from couple of days and kindly contact me as soon as possible to the above mentioned address or approach me by the below mentioned mobile number.


Gas No:604282

Manipal Reddy
[protected]
Please Go here and complaint there..

http://jihaan.hpcl.co.in/booking/ComplaintType.aspx
Yes, same here. Booked one month ago through automated service but cylinder not delivered. The phones are constantly out of service. This or any agency should be penalised for lack of service standards.
To be fair, Ratna agencies used to be a great service till two months ago.
It happens for all GAS distributors, we only need to follow up with them daily or alternative day because we don't know the escalation process :)
Why are the delivery persons collecting Rs. 20- Rs. 30/- per cylinder while delivery.
Guys, please note that on an average the delivery persons supply 50 cylinders per day. So, for one month he earns 50 cylinders x Rs. 30 per cylinder x 26 days = Rs. 39, 000/-. This amount is excluding his salary paid by the gas agency.
My request to all is to stop paying any amount to these guys. If they still demand, call the customer care and raise a complaint on them.

The same case is happening in GHMC - Garbage Collector, Street Lights Maintenance Person, Water Supply person etc. This has become a practice to every Govt official to collect money from all means.
Hi my name is shyamala I taken new gas connection in ratna agency kukatpally opp jntu. There employees answar &respond is worast. They told me immediately gas conection is given but after money pay they told me after two days gas cylinders is sending your address . I taken connection 4th July but still I am not receiving gas cylinders . I called ratna agency they were not responding and they don't give respect they tocking roudly and every time phone call receiving and cutting what is this respond please send to gas immediately otherwise give my money return I will take another agency . I don't want every time nonsence.please I want immediately respond otherwise I will complaint HP gas companies directly in online.
Delivery guys demand Rs10-20 to deliver the gas on time. If not given they would not deliver the cylinder. As a tax payer, I am annoyed to pay this extra (what ever it is) after paying GST. Will this bribing culture ever come to an end?
Original gas price is Rs.788. They will not give the Rs12 back. On to of that they demand another 10 rupees.

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