| Address: Meerut, Uttar Pradesh |
Dear Sir/Madam
My name is Yogendra Kumar Sharma, on Oct, 2012 i got a call from IRDA Delhi person name Rakesh Sharma ([protected] & [protected]) he says that yours Reliance life insurance policy no. 12944079 & 15820957, running from last 5 year, and maximum invest amount of yours policy in reliance capital for Olympic game and reliance capital have huge profit in it, so reliance gives bonus all of the investor, and but this amount relies when you deposit security amount 13,200 & 20,000 Rupees in favor of reliance life insurance company .
He say that this security amount plus bonus gives you after March 2013 in yours account autocratically transfer. I issue the cheque of 13,200 & 20,000 in favor of reliance life insurance Company on 07/10/2012 & 13/12/12 with I.D. proof and 1 passport photo and photo copy of my policies front page.
After some days i received policy bond of reliance life insurance Guaranteed Money Back Plan policy (My new policy no. 50583202 & 50454247, I had not signed any proposal form & my signature was done fradulenty and agent code[protected] premium 13,200 & 20,000 rupees annually and duration 10 years. Rakesh Sharma totally misguides me.
After receiving bond paper, i called Rakesh Sharma ([protected] & [protected]) and i told him about policy bond, he says, sir it just a formality of bonus criteria and yours policy will be cancel automatically and yours 13,200 & 20,000 rupees add in yours bonus amount.
I called him regularly in between 3 month duration, he always says do not take any tension sir yours work in progress. when I came abroad (Abudhabi-UAE) month of March 2013, after that I m trying so many time to call his mobile, his phone has been switched off from last 2 weeks.
Please recover my 33,200 rupees. You are my last hope.
I do not required any new policies on against the amount of 13,200 & 20,000 rupees.
Expecting your earlier response.
Thanks and Best Regards,
Yogendra Kumar Sharma
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LG Reliance phone — Mis Selling
Dear Concerned,This is to bring to your notice, sad story of one of your customer (me). I bought a Reliance phone(CDMA) post paid connection(Jaddu Rs 199 Plan) on 29th March 2009([protected]), Before taking the plan, i was informed that Reliance to Reliance local calls are free basis which i had opted for the plan. Even the same was reflecting in the brochure shown to me.
Few days Back i received a bill from the company for Rs. 849/- wherein some of the local reliance calls were charged. I immediately contacted the company and suddenly a new fact was told to me.
"THAT ONLY RELIANCE CDMA TO CDMA CALLS ARE FREE BUT CDMA TO GSM CALLS ARE CHARGED"
The company did not bother to inform about the same before or while taking the plan.
Just to inform you, it is no where mentioned in the company BROCHURE also.
I tried to lodge a complaint with the company outlet which they refused to take and asked me to visit Main office which is at Panchs sheel, Malviya Nagar, New Delhi.
Plan was sold to me with incomplete information or if i put it in right words" I have been Cheated" and now the company is trying to rob me with the bill.
The company does not have time to listen to their poor customers.
i will not pay the amount charged on local reliance calls ( CDMA to GSM).I request you to please reverse the charges which were applied on Relaince CDMA to Reliance GSM or else i have no option but to approach consumer forum.
I have logged the complaint in TRAI and your oulet at Lajpat Nagar also but have not received any response till date.
To my surprise, instead of providing me the resolution you have send me the second bill of Rs 358 .
instead of Rs 199 ( jaddu Plan) PLus service charges) you had deducted Rs 150 for Voice charges which was also never communicated to me.
I do not understand How much your company is going to cheat me further.
I would once again would like to inform you that i do not want your conenction and want to discontinue this number.
With Regards
Abhishek Kumar
Contact Number:[protected]/[protected]