my self vikas batra maine safari cumpany ka 1 bag ambala cant sader bazar se sudesh traders se date[protected] ko buy kiya jid ki 1 year ki guarantee di gayi thee
bag ka gurarantee card bhi diya gaya
wo bag 2 month baad ues ki sari steching ukhar gayi or shop kippar ne koi respons nahi diya wo bola ki company nai mana kar diya change karne k liye hum ko kafi harasment hui
so plz aap koi karwahi kare Was this information helpful? | 
I have also facing similar problem. I have purchaged one Safari Crueser Size-24 from R. Trading Co., 14/2, Old China Bazar Street, Kolkata -700 001 in ct, 2009. After using it very first time, its trolly and wheel got jammed and damaged badly. Since then from 29.12.2009 I am running again and again to let my beg get repaired but the shopkeeper giving same reply that "Company will repair it and they are unable to tell when it will get repaired."
Please guide me what can I do in this case. I have submitted Guarentee card along with bag to the shopkeerer.
Regards
Pawan Jain