SANTRO GL PLUS

[Resolved] SANTRO GL PLUS — ENGINE MISSING AND VIBRATION

M

mabin

from Bengaluru, Karnataka

Jun 20, 2012

Address: Kerala

Dear Sir,
I have one santro which i bought from MGF Hyundai Edapally,9 months ago.exactly after 3week from purchase date i found problems like engine missing and vibrations while shifting gears initally forthe first 30 km the same problem occurs.the very next moment i realized the complaint and gave my car to mgf hyundai padivattom ,cochin but frankly saying no correction were taken from their side.not only for first time i went to thrice.its really painful that a customer need to ring every time to service section.this is a bitter and worst experience i ever faced in my life.i also own a wagonr and a figo but excellent care they are providing.i request you to find a solution on my complaint.

Hope a positive move from your side

Regds,

MabinThomas

MOBILE NO: [protected]
EMAIL: [protected]@yahoo.co.in
VEHICLE NO: KL-7BR- 9729

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Aug 13, 2020

Complaint marked as Resolved

Comments

S

sudheergodgeri

from Pune, Maharashtra

Sep 28, 2012

It it pathetic the way the top companies are going in for cust reduction by recruiting freshers in every field - who do not have the knowledge/experiencce to deal with such problems : Yet they charge us hefty service charges- just becoz they are multinationals - hyundai, maruti etc. are in this league: One has to download the service manual/request them for the same - and go to a local mechanic garage and discuss the problem with them: they may be better able to give a honest solution than these companies who just invest in machinery but don't invest in the manpower that operates them!!

I had a similar experience with Modi Hyundai - in spite of getting fuel filter, throttle body etc. checked thoroughly - issue of engine stopping at low speeds /near signals did not get resolved. So Have to live with it / work on myown with help of local mechanic /garage.

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