self/individual — huge delay in getting MBA Degree & Marks card certificate

Address:

Jammu and Kashmir

was enrolled for distance MBA with ICFAI,enrollment number[protected].finished my last exam in april.but still havent recieved any degree/marks cards!!sent many emails but only told that it will be dispatched etc etc.i missed out on many job opportunities as my resume mentioned that i had completed my MBA but could not produce any degree certificate.
secondly i was forced to pay 5000 extra towward some fee for CIMBAG.i asked what benefits accrue to me on that account but i still havent been old what benefits i get????i was told that i'll get some sort o[censored]sername password to access facilities provided by cimbag???
i fail to undertand why the delay when ICFAI didnt tolerate a slight delay in encashing my cheques and when once a cheque bounced i was threatened with legal action!!i wonder if i should do the same here