[Resolved]  SELVI AGENCIES - LPG DEALER — Abnormal delay in distribution of Gas Cylinder

Address: Chennai, Tamil Nadu

I am a consumer of Selvi Gas Agency located at Karampakkam near Porur and their telephone no. is 24761170/24761161

My consumer number is : 1620
Residing at Gerugambakkam (Near Porur)


Earlier we were under Shivsankar Agency, Porur and before six months we have been informed by Selvi Agencies (the current distributor) that service for Gerugambakkam area has been transferred from Shivasankar Agency to Selvi Agencies including ours (consumer no. 1620). And then on the problem starts. The Agency people (Selvi Agency) have been delaying on the distribution of cylinder.

Every time when we book they used to tell 15 days time for delivery but it will take 30 days. That also we should call them frequently from the 16th day. Minimum 10 calls to go. Then only they will send.

When getting delivery if we check the bill it will be pre-dated. That is only after 15 – 20 days of billing date we will get delivery. I don’t know whether this Agency people are delaying or the delivery agent is delaying. But the problem is we have to wait at home from the 15th day to till delivery date. Atleast they can give a correct date so that we can finish our outside work.

Not only for me this problem our neighbours were also having the same.

Kindly look into it and take action on this cmplaint.

Thanks with regards,
KR. Sundaram
Gerugambakkam
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Aug 13, 2020
Complaint marked as Resolved 
 
4 Comments

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Urgent, ASAP

I am a consumer of Selvi Gas Agency located at Karampakkam near Porur and their telephone no. is 24761170/24761161

My consumer number is : 2355
Residing at Paraniputtur (Near Porur)


Earlier we were under Shivsankar Agency, Porur and before six months we have been informed by Selvi Agencies (the current distributor) that service for Gerugambakkam area has been transferred from Shivasankar Agency to Selvi Agencies including ours (consumer no. 2355). And then on the problem starts. The Agency people (Selvi Agency) have been delaying on the distribution of cylinder.

Every time when we book they used to tell 15 days time for delivery but it will take 30 days. That also we should call them frequently from the 16th day. Minimum 10 calls to go. Then only they will send.

When getting delivery if we check the bill it will be pre-dated. That is only after 15 – 20 days of billing date we will get delivery. I don’t know whether this Agency people are delaying or the delivery agent is delaying. But the problem is we have to wait at home from the 15th day to till delivery date. Atleast they can give a correct date so that we can finish our outside work.

Not only for me this problem our neighbours were also having the same.

Kindly look into it and take action on this complaint.

Thanks with regards,

C.Jegan
[protected]
customer id:-5134
my booking date:[protected]
till date now not come gas
please help me
customer id:-5134
my booking date:[protected]
till date not come gas

I am a consumer of Selvi Gas Agency located at Karampakkam near Porur and their telephone no. is 24761170/24761161
Earlier we were under Shivsankar Agency, Porur and before six months we have been informed by Selvi Agencies (the current distributor) that service for Gerugambakkam area has been transferred from Shivasankar Agency to Selvi Agencies including ours (consumer no. 4997). And then on the problem starts. The Agency people (Selvi Agency) have been delaying on the distribution of cylinder.

Every time when we book they used to tell 15 days time for delivery but it will take 30 days. That also we should call them frequently from the 16th day. Minimum 10 calls to go. Then only they will send.

When getting delivery if we check the bill it will be pre-dated. That is only after 15 – 20 days of billing date we will get delivery. I don’t know whether this Agency people are delaying or the delivery agent is delaying. But the problem is we have to wait at home from the 15th day to till delivery date. Atleast they can give a correct date so that we can finish our outside work.

Not only for me this problem our neighbours were also having the same.

Kindly look into it and take action on this complaint.

Thanks with regards,
shameer
[protected]

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    SELVI AGENCIES - LPG DEALER
    Chennai
    Tamil Nadu
    India
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