Seventymm.com Complaints & Reviews

There was a tie up of Seventymm.com & HDFC Credit Card for a one month free subscription of movies. But suddenly on the 29th day , i received an sms that Rs 1499 has been deducted by Seventymm from m HDFC card. But whenever i cal them or mail them to reverse the amount back, they tell me that a person will arrive at your address and pick up the movies and then only they can refund the money. But no one never arrives to collect hte dvds. Hence The amount of Rs 1500 is never reversed back. I have also heard that this same thing has happened with many. Kindly take the necessary action so that i can get my money back. Below are my details :-

Name : Abhirup Acharya
Age :- 26
Tel No :- [protected]
Mail : - abhirup.[protected]@cognizant.com
Seventymm account :- 599983
Date of deduction of money :- 25th Feb 2011

Hi,

I am Shruti Bhatia. Just a 4 days back I have taken membership of this company seventymm for movie rentals.
Firstly they don't have any movies with them except old ones..I mean really old...some 50yrs back...Secondly, you will never recieve any DVD you order ever.....
Thirdly, No action is taken against your repeated complaints,
They are completely fake and big liers.
Their offers , free discounts everything is fake.
Their sales people just tell it big & d0 fake promises
Please warn yourself falling in trap of seventymm fraud company.
Beware of them. They are complete harrasment.

Hi,

I am writing this complaint after repeated effort to come equal with seventymm. My Complaints are:
1. Movies never reaches on time (7 day they take to deliver one single ordered movie)
2. They show movie titles that they don't have and thus cheat customers showing a huge list of movies in their warehouse.
3. 80% of the discs are of very poor quality
4. The customer represantatives don't kow their job and can not resolve any problem
5. Even after repeated complaints they seem to be ignorant and don't bother to answer

NEVER get seventymm.com movie rental service. Any local shop have better and good quality movies. They are just harassing customers with false promises.


Amit
Gurgaon

After repeatedly registered complaints amount is not refunded. The movies was not picked by delivery agent. I was opted for free trial offer for 28 days, but amount was deducted.( False information was provided by his representative) After repeatedly contacting & reporting all peoples are very lazy........unactive........and service is very very poor.

Note: I wrote this Email to the CEO of seventymm.com and tweeted about it. Because there is no response, I am posting this here and also in my blog (http://nagachokkanathan.wordpress.com/2011/02/23/its-not-a-matter-of-4-rupees/)...⇄ Let me clarify, Its not the matter of 4 rupees, What they are doing is unfair and I want the world to know about it!

Hello,

Good Evening,

My name is Naga Chokkanathan, I am from Bangalore,

Recently I saw the Advt about SeventyMM’s offer – Pay 1 Rupee to get a one month trial subscription of your services and I wanted to try it. I registered thro’ the website, But for some reason I couldn’t complete the transaction,

Next day, a teleservice person from your side called me, and asked me to punch in my credit card number in the IVR system. It gave an error, I was asked to try again.,

Curiously, while I was trying it, I got a SMS from my credit card company that my transaction for 1 rupee is approved. But your telesales representative clearly told me that it is not approved. She asked me to try again,

If the transaction value is Rs 100/- or so, I wouldn’t have tried it again, But this is just 1 rupee, So I decided to try again. This time also, I got an approval SMS from my credit card company, But your person said its not yet approved – not reflecting in her system.

So we tried again, again – Same result, Finally I gave up.

Today, I got this month’s statement from my credit card company and surprise, the 4 transactions of 1 rupee are still there – That means, I am charged for them and I assume you got the money from me, But I didn’t get any services, nor I got my money back!

Not sure if it is all a trick. Many other people would have tried to pay that ‘just 1 rupee’ thro’ your IVR and I assume they would have got the same results. Now I am not really willing to dial your call center and ask for those 4 rupees back. It is simply not worth all that effort – Similarly many others would also drop it and what happens to all those 1 rupees we lost? I only hope its not an intentional mistake on your side!

Regards,

Naga Chokkanathan,
Bengalooru.

I have purchased trial subscription from SeventyMM which was offered by SNAPDEAL and got worst service througout the month then when I tried cancelling my offer they have forcefully deducted my money for next 6 month which was really very and rubbish. When I spoken to SeventyMM customer care they were so unprofessional and told that I should have gone through terms and conditions while I can clearly see on website that my trial will get expire on 3rd march 2011 while they have deducted money on 2nd march itself.

I want my money back and would suggest all others not to go with seventyMM as they are really fraud and will deduct any money without any reason.

My Customer ID: Member ID : 601948

Sanjay Verma
sanjay.[protected]@ymail.com

I am Dhirendra Mishra, i would like to inform you that a movie rental services company(www.seventymm.com) this company received Rs. 1499/- for Movie Rental and Free Gift of Rs. 1499/- but not yet dispatch any gift or Movie and 20 times call there customer care they are no any response neither refund my money.
Kindly Process of Refund the money
Given Detail:-
Seventymm Member ID : 597222
Open ID Date : 03-feb-2011
Mobile No-+91 [protected]

Dear Mr. Khosla,

This email should be en eye opener for you. The purpose of this email is just to highlight the inner sight your company where it’s heading!!

In current scenario where companies developing and creating stretgies for better customer services, I am regretfully to say that Seventymm does not stand anywhere in the race.
I am having the worst night mare of my life while dealing with your company.
Please have a look on the following Sequence of Event: #

1) I am holding 2 DVD’s with me since 14th of Feb and I called atleast 10 times to Customer services and also placed request Online to pick it and ofcourse for the new movie however nothing has been done till now. Every time I called I’ve just given a false promise that somebody will collect the DVD and in return will handover the new DVD (through manual process) unfortunately all in VAIN.
2) I called up your Warehouse team ( awful people to talk with) and they have also taken the same request but nothing has been done so far excepting giving promises and asking the same information again & again.

There is no one to take down your customer complaints and more importantly to action on the same. There should be some complain handling process that Iam sure your company is quite far away from this as there are no one to mentor this.

Have you ever got some time to visit consumercomplaint.com wherein there are 100 of complaints have been registered against seventy mm.com.
Iam quite amazed that after having such high level of dissatisfied customer rate , how people are running your Operations??

Conclusion: Today finally I have called your customer services and asked them to cancel my account and to refund the amount back to my card as I am left with no other options but as an entrepreneur you must take some corrective action as why your company is having so many complaints in terms of customer services.
Please check the following link and think, plan and implement before it’s too late!!
http://www.consumercomplaints.in/bycompany/seventymm-a14565.html

Best Regards,

Neeraj Dutt

My membership number is 14047. I have orderd for movie since last 2 months but not deliverd. I have been getting wrong promises thru SMS on my mob and wrong excuses for non delivery. I am left with no reasons but to put here that i registerd with Seventymm to have an entertaiment which now has resulted in TENSION. Pl cancel my membership and if POSSIBLE PL RETURN MY AMOUNT. In case you can not refund then it is OK with me. But pl cancel my membership and save me from your wrong and mala fides massages on my mob.

Hi All,

Request Not to take Seventy MM subscription, they are the worst service provider in india, Booking Telephone doesnt work, There is no Help line, and They give False information before membership.

I would request the concern person to take some action on the CEO of this company for looting the money from inocent people.

GOD SAVE WHO TAKE MEMBERSHIP

On 1/28/11, SONIA GAUBA <[protected]@gmail.com> wrote:
> Dear Ramya,
>
> Plz. reply the e-mail of my refund query.
>
> Sonia
>
> On Sat, Jan 15, 2011 at 9:04 PM, SONIA GAUBA <[protected]@gmail.com>
> wrote:
>
>> We have sending the screenshots of my transction.
>>
>> Plz. view the attachment.
>>
>> Regards
>>
>> Sonia Gauba
>>
>> On Sat, Jan 15, 2011 at 2:07 PM, Seventymm.com
>> <[protected]@seventymm.com>wrote:
>>
>>> Dear SONIA GAUBA,
>>>
>>> Subject: Refund Member Id: 590139
>>>
>>>
>>> In reference to your mail. I would like to confirm you that, amount has
>>> been blocked from your card. If the amount is deducted. I kindly request
>>> you
>>> to send the screenshots of transaction details to this mail id:
>>> [protected]@seventymm.com. We will be able to resolve this issue on priority
>>> at
>>> the earliest.
>>>
>>>
>>> Thanks and Regards,
>>> Hajira
>>> Seventymm E-mail Support.
>>> Customer Care No:[protected].
>>>
>>>
>>>
>>> Re: Seventymm : Refund information
>>>
>>> No refund to till date on my account & bank custome care executive
>>> asked to me plz. check to vender or give refund transction number from
>>> seventy mm
.
Regards,
Sonia Gauba

Hi
I live in Calcutta.I have taken a 1 disc unlimited membership of Seventy-mm.com.The company promised us that it will deliver movies at doorstep within a period of 2-3 working days.In case of a delay they will credit the days missed in the A/c.

However of late I have observed that the organization is unable to send movies ever within 2-3 days notice to my address in Calcutta.There are instances when I have ordered a movie and it was not delivered even one month after.However at their site it is appearing as dispatched.Repeated calls and emails have no impact on the customer care.They simply say that they are contacting the warehouse team and the movie continues to be undelivered.

I have also requested to send refund however they are unwilling to do.So I am unable to see 1 movie even on a weekly basis which is making things very difficult.


Please Help me

Somenath Banerjee

member Id: 582793

I took a yearly plan with seventymm.com and they are such a cheat.
the girl Ritu - mobile no. [protected] is a sales executive called me 15 times and forced me to take their service and promised there wont be any inconvenience. my account account is in paused state since when it was started and i didnt get any call back to get it activated. i was promised that i ll be getting 9 movies when i take this membership but i got only 6. she told me that i ll be getting total 4 movies every weekend 2 on sat and 2 on sunday buy now the customer care people i ll be getting only 2 movies at the max that i can keep.

these people are bloddy cheaters. dont take there service, i wont my mony back

as agreed while making payments, my 3 months starts from 8th december2010 ends on 7th march2011. please note this . it is confirmed from your office. but in your off record it is diff. there is an error in your record . please check . it isimple. weboth agree it start from 8th december . from 8th december you have to count 3months . that is coming to march 7th2011. my name is shailesh shah, 109 kailash plaza, vallabh baug lane, ghatkopar east,mumbai 400077 India

Dear Sir,
I had registered with www.seventymm.com for movie rental in the month of September my Mem Id : 569275, inspite of repeted reminders they have failed to collect the movies from my place and replace it with the movied i requested. Since enrolling with them I have recieved only 2 movied yet where as the membership allows me 1 DVD per week.
I have requested to them if they cannot service me in Pune to please return my money and cancell the membership. They say membership is non refundable.
Please intervene.

Regards,
Anand Gupta
33 Kohinoor Planet
Behind Spicer College
Aundh Pune 411007
Mob: [protected]

Bad Service
Hello,

I am using SventyMM service (Member Id: 561641) since 03-Aug-2010. I paid 599 rupees on 03-Aug-2010 for the 3 month subscription; but after subscription was facing the following issues:

-Movie was not getting delivered on weekends even it was promised before taking the subscription.
-Sometimes, I would not get movie for 3-4 days
-Sometimes, I didn’t get movies which I have ordered (infect they have given me that movies which was not in my wish list).

Due to the poor service,
I asked them to provide better service and add number of days (took to resolve this matter) for which I have not used SeventyMM service in my account, What should I do now; can’t we get back our money if the vendor’s service is poor and not satisfactory?

I need my Money Back !

Thanks & Regards

Deepak Devrukhakar
Tel: 40793333
Mobile:[protected]

This one is funny. I was promised a same day delivery when the sales agent called me. On top of that he said that registration is a very easy and quick process (he did not have weekends and national holidays in his mind), "just pay the cash and as soon as the cash is reached to us, we will call and intimate you about the membership number where you would be able to rent your first movie". It was 4PM and he said that would be able to rent the movie by 6 PM so that I would watch it the next day. It took 3 days and 12 calls to get my account setup and then 3 more days to get my first movie not delivered. Now that I worked night shifts and I live in Gurgaon, SeventyMM was unable to deliver movies to my place at my choice of time. "Sir, we cannot deliver movies in Gurgaon before 5PM". HA!!! Ok no issues, give me money back then!!! The agent on the phone said it would take 21 days to get your refund. It have been 4 months now (I stopped counting days). Calls, emails nobody moved. Even the CEO(s) are so lazy that they do not bother writing a reply (not even an acknowledgement mail). No wonder why piracy is hit in India!!!

Hi
I was given offer of Rs999 and unlimited movies for 6 months. But after payment what I got is 5 months subscription only. A lady named Anitha Prak was their representative and she told me that she will take care of it. Now, she is not responding. I raised the issue around 20 days back and they are yet to get back to me. Not sure if it will be ever resolved now.

Though their movie delivery service is good but their support staff is really horrible. Complaining about bad movie also doesn't work as promised.

My account id:565514

- Alok

Seventymm movie rental is .............. I kept my A/c on PAUSE as never wanted to miss my subscription as I changed my home from the original address out of Mumbai.
Member ID : 548697
When I checked my A/c today , It shows Expired.
Can any one from Seventymm reply on this ?
Don't u make me feel I am cheated

Please do not fall in trap of this company because Once they have pocketed your money, their is no one whom you can complaint or who can hear what a customer is facing.

Non-existent service, I am currently in Delhi NCR region and their executive Ritu called dozens of times and offered me 6 free movie DVDs and sold me some movie plan. But even after 1 month, posting dozens of complaints on their website and calling them number of times, I AM YET TO RECEIVE promised FREE DVDs.
Even their day to day service is Pathetic.