[Resolved]  SHOPJII.COM — Paid Rs 299 for 16GB Pen drive but not received yet

Address: West Bengal

Hi,

I had paid Rs 299 for 16 GB Pen drive from www.shopjii.com. But I never received the order or the goods. I received several mails and lodged tickets with them but still no response. Please help me get my money back or the product I opted for. below are the few emails I had received from shopjii.com which might help you investigate the matter.

Thanks.

Regards,
Victor.
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Welcome and thank you for registering at ShopJii.Com!

Your account has now been created and you can log in by using your email address and password by visiting our website or at the following URL:
https://www.shopjii.com/account/login

Your password: xxxxxxxxx

Upon logging in, you will be able to access other services including reviewing past orders, printing invoices and editing your account information.

Thanks,
ShopJii.Com

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Thank you for your interest in ShopJii.Com products. Your order has been received and will be processed once payment has been confirmed.

To view your order click on the link below:

https://www.shopjii.com/index.php?route=account/order/info&order_id=10999

Order Details
Order ID: 10999
Date Added: 10/04/2013
Payment Method: Credit / Debit Card / Net-Banking
Shipping Method: Free Shipping Email: [protected]@yahoo.com
Telephone:
IP Address:

Payment Address Shipping Address

xxxxxxxxxxxx
Product Model Quantity Price Total
Sandisk Cruzer Blade 16Gb Cruzer Blade 16GB 1 Rs. 499 Rs. 499
Sub-Total: Rs. 499
Free Shipping: Rs. 0
Coupon(SHOP16GB): Rs. -200
Total: Rs. 299

Please reply to this email if you have any questions.

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[protected]

Dear Costumer,

Thanks for shopping with us our office is closed today for the Holiday of BENGALI New Year’s Day It Is an Official Holiday In west Bengal that’s Why We Can’t Able to Dispatch Your Products Today. Happy Holiday.

You Can Contact Us Online Today By Live Chat.

Our Call Centre is Closed Today.

Team Shopjii.

[protected]

Order ID: 10999
Date Ordered: 10/04/2013

Your order has been updated to the following status:
Processed

To view your order click on the link below:
https://www.shopjii.com/index.php?route=account/order/info&order_id=10999

The comments for your order are:

Dear User,
Thanks for Your Order & We Are Sorry for Not Replying Your Emails & Calls but We Are Moving Our Office to another Location So We Not able To Answer It. All Your Order Product IS FWD to Our New Shipment Department & Our Shipment Start From 27th April 2012.
Sorry Once Again For Our Bad Service But We Hope After Moving Our Office You Not Feel Any Problem In Future.
Thanks for Shopping With Us.

Please reply to this email if you have any questions.
[protected]----
Hi Victor,

A new APR INFORMATICS LTD account has been created for you.

Click the url below to activate your account and select a password!

http://shopjii.freshdesk.com/register/NSiGDlfg2w3YNsPBED8

If the above URL does not work try copying and pasting it into your browser. If you continue to have problems, please feel free to contact us.

Regards,
APR INFORMATICS LTD
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Dear Victor,

We would like to acknowledge that we have received your request and a ticket has been created with Ticket ID - 558.
A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours).

To view the status of the ticket or add comments, please visit
http://shopjii.freshdesk.com/helpdesk/tickets/558

Thank you for your patience.

Sincerely,
APR INFORMATICS LTD Support Team

[protected]
Dear Victor,

We would like to acknowledge that we have received your request and a ticket has been created with Ticket ID - 566.
A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours).

To view the status of the ticket or add comments, please visit
http://shopjii.freshdesk.com/helpdesk/tickets/566

Thank you for your patience.

Sincerely,
APR INFORMATICS LTD Support Team
[protected]