| Address: | Thoothukudi, Tamil Nadu |
First of all, I thank Shriram City Union Finance for granting me a loan for purchase of a two wheeler (Splendor Plus-Regn.No.TN69 AA9634) from Arvind Auto Agency, Tuticorin on 27/07/2010 under hire purchase agreement. The loan was obtained from your branch at Tuticorin and the loan was settled in 11 equal instalments and the last instalment was made in July 2011. At the time of purchase, the original RC Book and one key of the vehicle was kept at your Tuticorin Branch. Only a copy of the RC Book, one key and insurance certificate were given to me and told me that the original RC Book and another key would be given only after settlement of the loan.
Today (12/08/2011), I went to your Tuticorin Branch to collect my original RC Book and another key. They have handed over only the original RC Book and informed that the key is not with them and they have not received the duplicate key from Aravind Auto Agency.
I request your goodself to advise your Tuticorin branch to trace out the duplicate key and to hand over the same to me at the earliest.
Your early action is solicited in this regard. Was this information helpful? | 
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