[Resolved]  SMC Global Securities Ltd — Bad service and do transactions without client's confirmation by RM

Address:

Lucknow, Uttar Pradesh

I had opened an account in SMC Globale Securities Ltd. on Dated: 06/10/2009 by the RM Mohd. Ahmad. After some days he left his job. Then my Account had been Map by Mr. Ashish Khandelwal.
From 27/01/2010 he started doing transactions on his own without my confirmations and I had to beard losses. I asked him not to do any transactions without my confirmation but he didn’t listened and my account had been debited by more than Rs. 6000/-. By making excuses and told it would not happen again and they forcefully took my confirmation.

On 24/2/10 I had done telephonic complain and also met personally on the same day Mr. Kapil (RM Head) of SMC. I cleared all the dues and strictly instructed that no transactions should be done without my confirmation then onwards and I would be not liable for any such transactions and they told me that such act would not be repeated again.

But the very next day on 25/02/2010 Mr. Ashish Khandelwal (RM) does the same. And on 25/2/10 evening when RM called for confirmation and when I refused to accept that transaction they again gave the excuses and forcefully took the confirmation as I was out of station and could got the right detail. On 26/2/10 again the same act repeated by RM and got the confirmation call of that transaction on 27/2/10. I refused to accept that transactions as till that day I had beard the losses of Rs. 17500/- .

I went to the office of SMC for complain of Mr. Ashish Khandelwal and talked to Branch manager and other staffs but I got no response from them.


I hope you will look into this matter and will take necessary action as soon as possible and hope to got my amount of Rs. 17500/- back. Waiting for the reply from your side.

Thanking You,

Yours Truly,

Name : Ashfaqullah Ansari
Code no : LKA0899
Place : Lucknow
E-mail ID : [protected]@yahoo.co.in
Ph. No. : [protected]