spfl securities ltd member nse — nse v-sat fault

we were facing continuous problems in our v-sat installed at anand ashram, rampur garden bareilly u. p. we made a complaint on 12 january 11.30 a.m but the engineer came on 13 january at 4 p.m.. the engineer named mr. somnath was not aware his job at all . firstly he said that there is a virus, than our hardware is faulty, than he said the weak signal is because of fog, than he said it is because of monkey cage. due to his inexperience our trading was not possible for half an hour on 14 january resulting heavy losses of turnover. please register my complaint
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the engineer came from lucknow and the service report serial no. was 31316

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