Subhiksha Trading Services Ltd. — Improper staff behavior
I am a regular customer of Subhiksha. My card No is GJ[protected]. On 21 June 2007 I placed an order for home delivery for certain items to Subhiksha BPC Road Branch Vadodara (Gujarat). The items were sent to me bu delivery boy. On checking the rates rates for one item were not clear. Delivery boy asked me to call Subhiksha. I called and inquired from girl on telephone. She told me certain rates which were much lower from the one I received in bill. My bill was overcharged. Upon pointing this out she simply said "we are not taking money home and whatever is written is company charge and if you want to take, take or not, we don't care. I requested her to put me in touch with the Cubhiksha in charge of store or give me another number where I can talk. She said that she is the top most authority. And I cant complain to any body. She even refused to give her name. I found out from delivery boy the name of center in charge and then I talked to one Mr. Pritesh. I lodged the complain.
It appears that Subhiksha is earning a lot and is not interested in keeping proper staff and proper rates.
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