[Resolved]  Travel Time Holidays — cheating with us for not giving refund our full booking amount

Address:Ahmedabad, Gujarat

Dear Sir,

I have booked five tickets with TRAVEL TIME HOLIDAYS Prior situated at Karishma Complex & now at Swastik # Road to Navrangpura bus stop Road.
I had Given Rs.87,000/- cash to Mr.Kalpesh Panara on 01/06/2009 and receipt no.is 450. Our tour schedule was from 08/06/2009 for UTTARANCHAL( DELHI,HARDWAR ,MASSORI,NAINITAL & CORBET PARK).
AN UNEXPECTED thing was happen My son was suffering with seviour fever,vomiting and nosia diognosed after lab report SERIOUS JAUNDICE. Due to that reason i couldnot start our tours so i contacted Mr.KALPESH PANARA who is a owner of this travel agency and informed him verbally and in writing on 04/06/2010 mourning. He shows the sympathy and informed me that you can avail this tour in one year and on that basis i contact him at deepawali holidays but there was a letigation with him regarding his office at karishma complex he told me that i will arrange in apr-10 to june-10 period. Right now i have no money and i am not in able to arrange your tour. After that i conntacted him on 13/04/2010 regarding tour he informed that i can manage so i had decided 17/05/2010 to 26/05/2010 tour schedule as per travel time programmed After Kalpesh Panara confirmation on the same day i had booked 5 Air Ticket and 1 copy is also given to him.
From 1 st June onwards i was asking him to give me the schedule and hotels list, saying that don't worry its a work of only two hours don't bother.in spite of repeatedly reminder he is not giving the details of hotels and schedule. At last 15/06/2010 at 1845 hrs.he told me that neighter i am giving you your cash deposit amount nor i will arrange your tour. At that time i told him that after your confirmation i had booked Air ticket, he says that is only just.

I request you to kindly help me for getting my Rs.87,000/- amount from Travel time Holidays Owner MR KALPESH PANARA.

Cash Receipt is in the Name of my brother in law named Bharat R. Kshatri .In five tickets two members of Bharat R.Kshatri And three members o[censored]shir R .Shah's family

USHIR R.SHAH
(M) [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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kalpesh panara's atitude towards the passengers is not positive as well as not trusted person. i booked my ticket for goa from surat but at the schedule time and before two days ago he doesn't receive even a one call. at the last one hour ago, we don't receive any bus number and tour manager's mobile number.
I agree with your statement. I have experienced the same since last 04/06/2009. He is not refunding my booking amount Rs.87000/- which was paid in cash at his office on 01/06/2009 in the presence of his accountant and manager Mr.Manoj since last one and half year.
He is a big cheater. Our family planned to go for vacation to Goa- Mahabaleshwar- Lonavala- Mumbai and we had to face bunch of problems everyday while staying and touring. We did not get food for 5 times. Even the hotels they showed us before taking off this tour, was not the same where we stayed. During the tour, manager ran away and we had to collect all diesel expenses to reach to Ahmedabad. We tried to contact this cheater Kalpesh Panara but he is not responding at all. This time we have to do something so people do not trust on this type of fake travel agencies. We need to get refund for this harassment but we are not sure how should we complaint and how to proceed this with consumer forum office.

I would say, " We all should complaint against this agency and get refund and lock them forever."

Ashish Parmar
Gandhinagar
[protected]

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    Ahmedabad
    Gujarat
    India
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