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[Resolved]  Travel & Tourism Online — Online Holiday Voucher from Makemytrip.com

Hi,

Below is the copy of my mail to makemytrip.com. Please read the same and register my complain.

Regards,
Satbir



On Mon, 30 Nov 2009 12:52:06 +0530 wrote
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>Your question has been received. You should expect a response from us within 24 hours.
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>Discussion Thread
Customer (SATBIR KAPOOR) 30/11/2009 12.55 PM
Hi,
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>In reference to the mail below I would like to put/add my words. (Please cancle my 7048 transaction ID and refund my money)
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>On 26th Nov I received call from shift thoughts (3rd party vendor from make my trip.com). One Mr. Alok & Ms.Neha(can be reached at[protected] told me I am one of the selected member of makemytrip.com and we have a offer for you. The offer was explained and I agree to by on conditions as below:
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>1. I needed to do my hotel reservation for new years in Goa & I needed the voucher number ASAP. Alok told me that by evening he will revert with the same.
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>2. Alok told me I can go ahead andbook the hotel by paying 10% safety amount.
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>3. The transaction Id for the order was 7048.
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>Nothing promised was delivered and on calling makemytrip.com I was told nothing is there as 10% safety amount in peak season & i confirmed this with Alok when I had a word earlier, if this was possible in peak season. He assured it was possible.
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>NO one reverted with any voucher number and i started calling and no one responded to my call. So i called from other number and i spoke to Neha, explained it to her what happen when I called makemytrip.com, she promised to revert but again no one called. I called from a different # and asked for Alok, had a word. Alok re-assured that if it’s not today by tomorrow morning Iwill get my voucher #’s , I wanted to cancel the same realising something fishy. The story continued till late Friday evening when i was provided with the invalid voucher #. And when i wanted to redeem i was told it was not valid. I was so frustrated and wanted to cancel them then and there. I called but in vain no one responded to my calls until i called from other # and spoke to Alok he told me not to cancel as it has already been processed and he will give me the voucher # in an hour. Nothing as such happened and could not get in touch with anyone.
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>From Thursday 26th Nov I have lost best deals from Goa and finally had no option but book without voucher ‘s . And i booked Orchid Holiday home from makemytrip.com w/o any voucher number.
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>NOW I DONT WANT THOSEVOUCHER’S ANYMORE. IT WILL BE GREAT IF THIS CAN BE CANCELED AND MY MONEY REFUNDED.
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>PLEASE FOLLOW UP WITH ME ON THE STATUS OFCANCELLATION.Regards,Satbir Kapoor[protected]Note: Forwarded message attached-- Original Message --From: "Surbir Singh" Surbir.[protected]@makemytrip.comTo: "HotelService" [protected]@makemytrip.comCc: [protected]@rediffmail.com, satbir.[protected]@exlservice.comSubject: Transaction Id 7048 great indian festival offer
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Complaint marked as Resolved Aug 14, 2020
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