[Resolved]  travelport — cheated for not informing charges properly and denying to revert

Address:Lucknow, Uttar Pradesh

my self Vijay Singh rautela, As per i received a call on dated 10th may 2010 in my no. [protected] travel port executive told me new package about dinning card & holiday packages & discount cards. he tell me he will give all the facility without any charges i ask him many times about charges he say its just for randomly selected customer & company provide this facility for just taking good customer database that's why company provide such thing without any charges & this facility giving me against my credit card. No surcharges & hidden charges on it he just required my card no. in my mobile no. & i provide him but after that rs. 4999/- debited from my credit card account. i informed in travel port customer care no. but no revert found again i received many calls today but after discussion with travel port executives he just say OK i will take this case with his manager & confirm me but again travel port executive call me & say to me confirm your address we have to send courier. & your account already debited & you put your CC details yourself so you have to received the courier i inform him again the query but he just say confirm address & cut the call.
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Aug 13, 2020
Complaint marked as Resolved 
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This Compalint has been resolved .
Dear Mr Rautela

We would like to draw your attention to the fact that the compalint is wrongly attributed to TravelPort .ClubLeisure is a product marketed by Effort BPO .TravelPort Is one of th eservice providers of the travel voucher .

None of our employees have tried to sell you this product or charged you .The matter has been refered to The team At Effort BPO to resolve the same .They have sorted any such issues on proper redressal

For payment related complaints regading club leisure note that TravelPort is only the service providers for the travel services .For payment related issues contact Club Leisure directly .We would request all patrons to not inolve our Brand in your complaints related to payments .

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    Uttar Pradesh
    India
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