[Resolved]  TRUE INSURANCE AND FINANCIAL SERVICES [Housing Loan] — Asking Rs 500/- to return my own documents

Address: North West Delhi, Delhi

Fraud by a DSA
Hi,
I am a Software Engineer. I am staying in Gzb.

On 7th of October, I was approached by Mr.Dhananjay [[protected], [protected]@gmail.com] who is the agent of the DSA by the name of TRUE INSURANCE AND FINANCIAL SERVICES for the Home Loan Transfer from IDBI to LIC. Accordingly i gave him my signed Identification proof and all other important documents as asked for by him.

At that time, i have asked him about the charges, but he always said there are approx no charges and if there would have been any charges, he would me let me know later and that too would be nominal charges.
I asked him regularly about the charges but he never told me clearly. Later at the stage, he told me that there would be 2 - 3% of total Loan Amount(i.e. Rs 20,00,000/-) as a Service charges. On which i have dropped my idea to take a loan from them and asked them to return my documents submitted to the DSA.

Now i want my ID proofs and other submitted documents back. To my dismay, as per his(Dhananjay) statement, company needs Rs 500/- ( in case i want those documents by courier) or else i will have to come at his office address (hari Singh tyagi complex, bundela, Vikaspuri) and will have to submitt Rs 250/-, then only they will return my own documents else i will never be able to get my documents.

I want to know that this is how the DSA works. If i am applying for the cancellation of the loan application, they wont be returning back my documents untill or unless i pay them whatever charges they are looking for. I have the concern and fear that my I.D. proof might be mis-used by somebody else, which would be illegal and breach of trust.

Please take the needful action and oblige.

With Regards,
Akash Sharma
[protected]
[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
 
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    TRUE INSURANCE AND FINANCIAL SERVICES [Housing Loan]
    Wz 2/10, hari Singh tyagi comp
    Delhi
    India
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