Yahoo India — No response after domain registration

I had purchased a small business solution from Yahoo India for Domain Registration and Web Site Hosting. At the time of sales I was told that the domain would be hosted within few hours and was also assured that the services/support would be available online 24 Hours. In fact till I made the payment, I received more than 10 calls from the Sales Desk of Yahoo.

But once I made the payment, the domain is not yet hosted even after 5 days and no response is received from the Technical Support Team. I am unable to get through to anyone on the sales desk who sold the service.

To my request of connecting to any senior person in the organization the response is that it is against corporate policy. Now I am told that it takes a minimum of 7 days to respond to the Technical Support request from Yahoo.