[Resolved]  eMudhra Consumer Services Ltd. — Don't Purchase e-mudra class3 certificate for trademark registration

Address: Bangalore, Karnataka

Hi Sir/Mam,

I wanted to use this Digital certificate(class 3) to register in trademarkfiling but "emudra class3 Digital certificate" is not getting accepted.
Please find below the link for the trademarkfiling website,
https://ipindiaservices.gov.in/trademarkefiling/user/frmlogin.aspx

This problem is with the emudra Class3 certificate.
Please find below the list of all the other certificate vendors, In which emudra is also mentioned.
https://ipindiaservices.gov.in/trademarkefiling/faqs/index.html

If i ask them to try register using emudra class3 certificate they are not able to do.
The only reason i have brought emudra class3 certificate is for above purpose, now its of no meaning to me.
PLEASE HELP ME GET MY MONEY BACK.. THEY HAVE STOPPED RESPONDING TO MY MAILS :(
IN DIGITAL WORLD CHEATED BY DIGITAL GUYS :(
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
TOTAL CREDIT GOES TO E-MUDHRA TEAM. E-MUDHRA TEAM Has been really supportive and have resolved the Issue. THANK YOU EMUDHRA :). SORRY FOR ANY INCONVENIENCE CAUSED, DUE TO ME. ISSUE: Not able to "ADD DIGITAL SIGNATURE" (class3, provided by e-mudhra) in the below website, https://ipindiaservices.gov.in/trademarkefiling/user/frmlogin.aspx SOLUTION: Whenever I was trying to add digital signature screen was getting refreshed, I was not able to identify the issue. Problem was not with the certificate, but it was with registering IPO components in windows >> system32 folder. Here it Goes: 1.Download IPO component from below link, https://ipindiaservices.gov.in/trademarkefiling/user/frmlogin.aspx 2. extract it >> go to support folder >> Right click on NDEMO.INF(setup information) >>Install it. 3. Go to "C:\Windows\System32", Now Here CapiCom.dll, MSCOMCTL.OCX, NDEMO.ocx were not getting registered. 4. Open command prompt with admin rights >> "C:\Windows\System32\cmd.exe" 5. Enter the following commands: regsvr32 CapiCom.dll regsvr32 MSCOMCTL.OCX regsvr32 NDEMO.ocx You can see popup successfully Done. 6. Restart internet explorer with admin rights. go to trademark filing website and "ADD DIGITAL SIGNATURE", Popup should come with your digital certificate on that list >> select the certificate >> click ok. Done. Thank you Consumer Complaints for Publishing my complaint :).
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eMudhra Consumer Services Ltd. LogoeMudhra Consumer Services Ltd.
    Customer Care Service

    Contact Information

    Bangalore, Karnataka
    Karnataka
    India
    File a Complaint