[Resolved]  Consumer Complaint Against Revolt Motors — consumer complaint against revolt motors for refund

Address:Revolt Motors, 11, Block B 1, Safdarjung Enclave, New Delhi, Delhi 110029, New Delhi, Delhi, 110029
Website:www.revoltmotors.com

Dear team,
I was booked an electric bike from revolt motor and give rs. 3999/- pre-booking amount via razorpay from my credit card on oct-8, 2019. The next day, i was called revolt motors customer care for documents submission for my bike on this no.[protected], customer care executive told me like they don't give me bikes because i don't have any residence proof of delhi, and then they told me please canceled your booking, and your amount will be refunded 25 to 45 working days. So, i have canceled this booking on oct-10, 2019, and i have received a cancelation mail from revolt motors the same day. But still, i don't receive my amount. I talked many times to revolt motors and razorpay, and raise a request to my refund but still amount not received, and refund id from razorpay, but its huge time now, i have not received any amount.
So i request you please check all the attached files in this dispute and help me to receive my amount back with penality.
Payment id - pay_dretkevvjcutde, refund id - pay_dreqj6tsshldu6
Regards,
Mohd salman
+91 [protected]/[protected]@gmail.com
+3 photos
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Apr 3, 2021
Complaint marked as Resolved 
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I had booked Revolt RV400 online on 25th June 2019, by paying Rs.1000, but the company has not contacted me for thr bike or answered my email request for refund of the amount. All their helpline numbers n Andheri dealer numbers are fake.

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    Contact Information

    Revolt Motors, 11, Block B 1, Safdarjung Enclave, New Delhi, Delhi 110029, New Delhi
    Delhi
    India
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