Creator Handicrafts — Sent defective item. not answering calls nor messages or emails

Address: Moradabad

Website: www.creatorhandicrafts.com

I purchased wall art for Rs.4770 through Creator Handicrafts. A guy who called me prior to that and confirmed the order agreed for Cash on Delivery. The piece they have sent me is clearly defective and is of a different colour. I have been wanting to return this piece but no one is answering calls nor messages or even emails. There is no address mentioned on their website too.