Cred Complaints & Reviews

Hello team,
I made a transaction of 6500INR on 07-Dec to my Axis Bank credit card. The amount debited from my account in an instant. The transaction is still pending completion.

The bank is warning to block my card. Please get them to complete transaction# E5464VWJY352 ASAP.

Hi,
My name is Akshay.
I did a Credit card bill payment on 30th Nov for the amount of 20, 544 INR via the Cred app.
The transaction showed failed the first time but succeeded the second time.
The amount was deducted 2 times from my account, and it's been more than 10 days, and the amount has not been refunded.

HDFC Account Ref No[protected]
Credit card number ending with 006

Please help me
[protected]@outlook.com

Hi,

I had made a of INR 55620 on cred towards the SBI credit card (x-4206) on 28th November. However, the transaction failed and and money got deducted from my bank account.

I raised a support ticket on the same day. Ticket id - #6996601 and I was told the refund would be processed in 2-3 days. But now it has been over one week and still there are no signs of refund.

Please help in getting my refund credited to my account

Dear Sir,
I am Chandrashekar from Bangalore.
A loan has been issued in my name and the CRED app is registered under my son’s name.
My son’s phone number is [protected] and my number is [protected].
I made arrangements to repay the loan installments once it came to my notice. Please find the attached details of payments I have made.
I am getting calls and recovery agent visits to repay the installments despite providing the payment details. They claim the payment has been reversed or partially paid.
I request you to resolve following issues:
1. When I received transaction successful message how payment can be reversed?
2. How can partial payment received when full payment is made?
3. Since CRED App is opened in a different phone number, I don’t have access to CRED App.
Is it possible to change the phone number so that I will be able to make payment from my registered phone number and Bank account?

Cred have no option to cancel any order after pre paid payment. And due to this bad feature I have lost my money. It's very bad experience . In this digital world it promote cash transaction. No suggest to use cred for shooping. Very bad service.

I pay my 16000 rupees credit card bill yesterday at 3 december 9.25 am. And cred still show payment successful and deposit to card. Bht it show till now payment settled in 30 minut. But not credited. My bank overdues my bills and call me to pay the bill my cibil go down. 3 december is last date of payment. Credit hold my 16000 rupees but not credited in credit card. I am very trouble. I contact my bank yesterday they told me they didn't receive any amount toward my credit card bill. And inform me that you pay on 3 rd party apps so they will deduct your money.
Cred is fraud app. They take my 16000 rupees. And didn't refund me. They have no call support no customer support. Please help us

Hello sir/madam
I made a payment of 16000 on 03 December 2022 at 9.25 am towards my hdfc bank credit card. Cred show successful payment received and also show that payment will be credited with in 30 minut but still now its not deposit in my credit card. Its everytime show payment deposit in card 9.55 am at 3 dec and will be confirm by 24 hours. Its over 24 hours but payment not clear. Also i asked my bank for this payment bank denied that there is no deposit of 16000 rupees in my credit card. There is no email and call support of cred. Please help me because my due date was 3 december and today bank show overdue payment and penal me of 590 rupees charges from my account. He is fraud and 16000 hold my money.

I pay my credit card dues on 1 Dec 2022 through cred app.

The payment was successful to cred but cred not credited the amount in my credit card. Even no UTR No is shared with me.

5 Dec 2022 is my due date and after that it badly affect my cibil and late payment charge.

Either refund my money or credited in my card.

I paid my axis credit card bill on 1 Dec 2022 through cred app. The payment was successfull to cred but the cred app doesnot credited the money on my credit card.

No proper solution by their executives on twitter.

Kindly refund my money or pay to my credit card.

Paid ₹67124 from HDFC to Citibank Credit card through Cred on 25th Nov.Payment is still not reflecting on credit card statement after 2 days. Please resolve my issue

I paid of Rs.5, 000.00 on 05.11.2022 via CRED which order id ZGWJ5VDYD5Q to Axis Bank Credit card ending with X1277, UTR number for the transaction is AXNFCN[protected], Payment was successful from Cred end, but which payment didn't reflect in my credit card statement, when I contact with cred App, no positive response their end, please check payment receipt and bank statement.

I have made a payment of 55777 on cred application as per bank confirmation payment transfer successfully in cred they are using my money and also increasing my interest below is the details

Date of debit:[protected]
Amount debited: 55777
Reference ID:UPI/[protected]
Mode of Payment (UPI/ IMPS / NEFT / RTGS ) :UPI

and i received message from my bank on[protected]

Your transaction of Rs 55777 from ICICI Bank was successfully credited to the beneficiary CREDCLUB1 account XXXXXXXXXXX7853 on 22/11/2022 21:41:22 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank

Beneficiary details :

Name : CREDCLUB1

Account No : XXXXXXXXXXX7853

IFSC Code : UTIB0000114

VPA : cred.[protected]@axisb

I opted for a cresh cash loan. Now, that I wish to foreclose the loan, thet are adding the foreclosure charges despite claiming that they charge nothing. This is a clear case of cheating to consumer and misinforming them....

Hello i have maid the payment of my icici credit card before due date and it showed payment has been done succesfully but after 11 days of payment i have recieved message saying your payment has failed and charges where levied on me how is this fair its not even my fault i have paid on time but still i was levied charges by bank

CRED Ticket Reference Number - #6458653 Regarding Order ID : D1RYN0D18Y1, UTR : AXNFCN[protected]

I have already attached clear proof from both ICICI and CRED, Axis bank, again I am attaching those. Please review carefully and do what is needed.

1. Money 50, 000 is debited from my ICICI Bank account - Proof attached ICICI Bank statement and Screenshot ( 1st transaction from CRED - which is not credit to my Axis bank, 2nd Transaction from PayTM - it is successful)

2. It is showing in my CRED that payment is successful for Axis Credit Card ending with 9293 on 15th Oct - Proof below screenshots

3. Axis bank statement - 50, 000 paid via CRED is not showing in my Axis bank CC statement, Also attached the Axis bank email confirmation - Proofs- Axis bank statement attached and below screenshots for your reference

Regards
Venkatesh Manavala
+[protected]

I had made a payment to axis Bank credit card ending with X-1277 of ₹5, 000.00 in cred app on 04nov 2022 and axis Bank reverse my amount through NEFT and given me reference number [protected] (DBADJ). I connect Axis bank credit card support team and said payment of ₹5, 000.00 been reversal completed on 05nov 2022 but when I contact with cred app they are telling not received any amount please check attachment of payment and reverse amount.

Dear Team,

Description: On 15th november i have done a payment of 6908 amount through the CRED app. But the amount is deducted from my account & not credited to my Axis bank credit card. And the transaction is showing failed in cred app. As per the CRED it's need to be refund in between 3 working days, But it's more than 5 Working days(Including the incident day) that amount is nither credit to my account nor credit to my credit card.. And there is not any facility by CRED app to connect customer person to ask him/her regarding the issuse & status.. The services provide to customer care is only chat, where the CRED is not giving proper solution with respect to the problem.. This is really a blunder by CRED APP. I want please Ban this app.

Also after requesting to arrange the call from his team, they are totally ignore it by giving the exucess my network is not reachable. The worst services ever.. Need that proof of when & how many times they they tried to call me.

Incident Day: 15th Nov.
Client Name: CRED
Customer: Subhrajit Mohapatra
Sub: CRED doing the fraud through their app/Need to refund my debited account.
ORDER ID(CRED): ZW53NR9431W
Debited Amount: 6908 INR

Resolution: I need my debited amount refund at my account as early as possible.

Wrong upi number [protected]@ybl
Invoice no.max/fy23/axd1796
Oder id 9DPL8NYZ036
Utr[protected]
Right no. [protected]@ybl
plz check & send this this right upi no.

We do not have an option to close the loan in cred app

I have paid my credit card bill on 7th Nov-22 but still its not cleared till date. My credit card no: ICICI Bank ;
Card No: xxxx xxxx xxxx 7005