Cred Complaints & Reviews

I made a credit card payment Rs.8650 on cred on 2rd Jan 23 . I got massage payment failed on same date late night I received massage is payment failed. So I need my money on my source acount on refundable basis.
Many times I sent email bank statement also they told me payment refund done still payment not received yet bank statement also sent personally mail id so pls refund my amount asap

UMRN SBIN[protected] of E-MANDATE SBI REQUEST ID TM[protected] OF RS. 156800 IN A/C XX2925 IS ACTIVE. But cred cash amount still not received in Account due to technical issue

UMRN SBIN[protected] of E-MANDATE SBI REQUEST ID TM[protected] OF RS. 156800 IN A/C XX2925 IS ACTIVE.
But cred cash amount still not credited in Account. Facing some technical issues.

I made a payment on cred on 3rd Jan 23 at launch hour. I got massage payment successful.on same date late night I received massage is payment failed. So I need my money on my account on refundable basis.

I haven't drawn any amount from cred cash but the e-mandate is set. After several mails also they are not cancelling or replying. Only asking for screenshot again and again.

Even after paying the credit card bill through UPI, the settlement time is very long. In app it shows that it is full paid but in the card company transaction history it is not settlement. If the due date passes huge penalty will have to bear the customer. This unfair business practice need to be stopped.

Cred is just wasting time instead of processing refund. I have paid credit card bill using cred application and payment was failed and amount also debited from my bank account please help me

Done transcation of rs 48000 failed with cred please refund it as soon as possible i am stuck bcz of lack of money

mob no [protected] registered with cred

I have done transcation of rs 48, 000 education tution payment transcation got done but it showing fail and message from credit card company recieved that 48, 744.00 was done sucessfully 48, 000 + 744 charges from cred now i am stuck with 1jan it occur and today is last day to pay cred did'nt send any failure message or refund in progress message cred should do something to make coustmer not stuck in that phase

date occur 1jan 2023
amount 48, 000+744(charges from cred)
no failure msg or transcation id recieved from cred
cred should do something or leave that field

I HAVE BEEN using this app and it has been smooth moslty my payments were in few thousand rupees. so far so good. But for the month of november i had heavy purchases and had to pay 255847 for citi card. I had made payments in multiples 50, 000 each four times and a 60, 000 payment.it has been one month another statement i got gave me shock as previous balance of 255847 remained there and a Rs200000 interest and penalty charges levied. i checked CRED app a failed app. don't trust this app for huge payments. there is no one to talk to you on this issue. There is only a predetermined chat that never resolves the issues like this

On 5th December, i have made UPI transaction of my life insurance of 25, 003 INR on cred app. That transaction was failed according to cred. However the amount 24, 998 INR got deducted from my bank account as i had 5 INR as my cred balance. After waiting for 5days i have contacted bank as i did not get the refund. Bank said the transaction was successful next day and the amount is creded to the beneficiary account, where cred been saying they have initiated refund on 5th December. To investigate more, bank asked for Account statement or ARN number. Both of the details are not provide by cred.

Now i am stuck between.. and loosing hope of getting the money back. Cred should not be on finance sector unless they provide those details with customers.

Transaction reference no:
UPI[protected]

Amount: ₹24, 998/-
CRED Balance: ₹5/-
Transaction Date: 5th December 2022
Payment Source: UPI

On 5th December, i have tried to pay my bill of Rs 25003 from cred app. That transaction was unsuccessful according to cred but the money deducted from my bank account. When i contacted bank about the failed transaction, bank replied that the transaction was successful and money transferred to beneficiary account. Where cred always told me they have initiated redund on 5th December. To investigate more, bank asked for ARN number or account statement to show the transaction was failed, both details cred unable to provide.

Now i am stuck between. Cred should not be on the finance sector if they can not share those details.

I have made the payment of my RBL credit card ending with 9409 through UPI of amount 51, 638.09 but it showed something went wrong but in the mean while the amount is debited from my account UTR number of the transaction is[protected]. please verify and confirm

Rs.1000 had been deducted from my bank account with State Bank Of India on 07.08.2022 by you to be paid to CITI CREDIT CARD. The same has not been deposited with the Citi Credit card so far. I had also made payemnt to the Cit Credit card on the same day i.e. 07.08.2022 by mistake. Hence the amount must be paid back to me - deposited with the my bank with the state Bank of India. .
Request refund of Rs1000/ at the earliest, and advise.
rs bansal
Mob:[protected]

Dear Madam/Sirs,

This is to inform you that, CRED App yet not resolved my Credit Card Payment issues of 02 Payments (one is 24th Nov 22 & another is 15th Dec 2022, Total 16200.00). Since 24th Nov 2022 to till date the APP frequently told me the same answer that “it can take your bank upto 2 working days to start showing the payment in your card statement”. So please tell me, when 2 working days will complete from your CRED App end??? Please confirm & told me on this revert mail.

After successful Payments & confirmation of valid UTR Nos. yet the same amounts are not been credited to my Credit Card Account.

So please resolve my payment issue as quickly.

@Aside Axis Bank Credit Card concern person, please do needful against the Cred App payment issue & credit the same amount of Rs. 16200.00 on my Credit Card account as quickly and wave off my Debit Interest+GST & Late Payment Fee+GST of 2 months (i.e. Nov. 22 & Dec. 22).

Payment details through CRED APP screen shots & separately monthly Credit Card Statements are attached for your kind information & necessary action.

Sl. No. Date of
Payment Payment
Amount UTR No Order ID Remarks
1 24.11.2022 8, 200.00 AXNFCN[protected] PPDZYW4NLZP Payment not confirmed
2 15.12.2022 8, 000.00 AXNFCN[protected] 0PD50R9GL32 Payment not confirmed
Total 16, 200.00

Thanks & Regards,

SAROJ KUMAR SWAIN
Cell – [protected], [protected]

On 20th Nov 2022, I called just dial for cab services for goa airport to resort drop. They told that some cab services will call me. One cab service mahadev travels person called me and asked me to book cab on their website. I entered details of my travel and then it landed to transaction page but transaction failed. Then that person sent me an app and asked to install on phone, but I couldn't due to some error. Then that person told me that he is asking team to do manual booking. He sent me a google meet link and asked me to connect. I connected and then one person guided me to fill the form online. I filled and As soon as I saw otp transaction, i immediately disconnected session, call and I got messages of Cred and ICICI bank for transaction of Rs 49760 to the account of Dreamplug technologies. I immediately registered complaint to ICICI credit card customer care and filed FIR at cyber crime police. I submitted one copy to ICICI bank branch as well.

Online Cyber Police Complaint : [protected]

Suspect details

https://mahadevcarrental.in
+[protected]

I want to activate my account which is deactivated now. I have mailed to [protected]@cred.club to activate my account 15 days before but they are not replaying to the mail.

Dear sir,
We are doing credit card bill payment rs 13667/- on 22/11/2022 at 03.12 PM.
But this payment is not updated in below card no :
Card no - [protected]
Name- Satya Narayan Lohar
Payment ref No - T2211221512129576351323

Please Update or refund.

Regards
Satya Narayan Lohar
[protected]

While I was sending money to my land lord the amount has wrongly debited to dream plug technology..I have no idea how it took place.

I need my money to be refunded

Hi Team,

I took a loan through Cred in 13th Nov 2022 and Rs 3540 added as loan insurance without my consent. I am being struggling with Cred more than a month now but no response received. I have escalated to Grievance team as well but still no result. Looks like they are very unprofessional not even responding/acknowledging email.

Name-Bachan Kumar Sahoo
Mobile-[protected]

Regards,
Bachan Kumar Sahoo