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Cred Complaints & Reviews

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Last updated May 10, 2024
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No 1198, 3rd Floor, Salarpuria Emporium,
1199, 100 Feet Rd, Indiranagar,
Bengaluru 560038

India

Cred reviews & complaints page 18

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S
Shiva Kumar Puppala
from Karimnagar, Andhra Pradesh
Jul 17, 2022
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Credit card payment not reflected

Hi,
I have paid credit card payment through CRED on 04th Jul, still it was not reflected in credit card. I tried to catch cred support but I'm not getting excited response from them. They are asking time again and again. Please resolve this issue as soon as possible. Thank you...
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G
Gkvc
from Hyderabad, Andhra Pradesh
Jul 16, 2022
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Debited amount and no response from 14 days

Cred app deducted the amount from account and not paid credit card bill and not reversed the amount of 5400.rs in my main account please help me as I am a normal internetnet shop owner need amount for rotation but no response from 14 days....
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K
Kuldeepkumar140
from New Delhi, Delhi
Jul 16, 2022
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Payment not credited in SBI credit card account

Address:No 1198, 3rd Floor, Salarpuria Emporium, 1199, 100 Feet Rd, Indiranagar, Bengaluru 560038 India

This is inform you that I have made a payment of Rupees 8231/- for my SBI credit card account ([protected]) and transaction ID - RV9ZV8WZ5V6 on dated[protected], But payment not credited in my account and last date of payment is 14-7-22.Today is[protected] but still showing payment is processing. I have mailed many time but not get proper response....
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V
vidhya papal
Jul 16, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
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Credit card bill payment failed but account debited

I have tried paying my credit card bill from cred app. Cred app has updated that payment has failed, however my account was debited and no refund initiated by cred even after 10days

Ticket no. 4835511 not resolved
Not getting any response from cred on this ticket and also not allowing me create new. No escalation available. Already mailed at the grievance mail id but no response. Getting automated bot responses only...
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G
gairiky
Jul 16, 2022
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CRED Payment issue

Address:Bengaluru

Hi this is Gairik Samanta.
I made a payment of Rs. 40674 on 7th July through CRED app. The money had been debited from my ICICI bank account but had not been credited to my ICICI credit card account. Initially I tried to contact the chat support of CRED. They asked me to provide a current bank statement. I sent them the PDF and they raised a ticket for me. After that no action has been taken on behalf of my issue. I sent mail to the...
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K
Krishna kothuri
Jul 15, 2022
Jul 15, 2022
This thread was updated on Jul 15, 2022
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Asking refund for failed payment

I have made a Jumbo loan emi bill payment of rs 9811 through your app
My money has been debited but i can see that the payment is unsuccessful
So I'm asking for refund since 1 week but there is no proper reply i have submitted all the required documents and raised many tickets asking for refund
Even i have initiated instant refund
But i got no reply and left neglected
Very much very much disappointed with...
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C
chandra sangala
Jul 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not yet received for amount deducted from bank for the failed transaction of card bill been more then 8 days

I tried to pay the ICICI Credit Card Bill of rupees 3000 with Order ID GQEZ92DG11X using the CRED app on 7th July 2022.
The amount got deducted from the bank but the status shown was failed, and a refund was promised to receive on 2-3 working days but still, no amount got to my bank yet.

The date on the amount deducted: 7th July 2022
The date of refund promised from CRED is: 2-3 working days (11th July 2022) till...
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S
srinivas07
from Hyderabad, Telangana
Jul 14, 2022
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Credit Card Issue with CRED

Address:Hyderabad

I made credit card bill payment through CRED to My money bank HDFC credit card on 7th July .My money was deducted and it was not credited to Target credit card nor reversed to my original payment.it been already 8 days .no response from CRED. They hold my Rs.115, 123.00 rupees. don't use CRED it is not at all good APP.It has no of flaws.

Attaching screenshots for your reference....
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N
NitinDadhich
Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Payment made but not reflecting in CRED app

THe payment made on 07.07.2022 is failed but the amount is been debited to my account. It is not reflecting in CRED app. The amount is Rs 17108.19 having ref. no. RRN[protected]. ( Credited to CREDCLUB1 account xxxx7853 ). It has been 7 days now, no confirmation from Cred App and ICICI bank had confirmed that the amount is successfully transfered. Biggest issue is there is no customer care number and only mail. On mail also we dont get...
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S
Shamikghosh2019
from Mumbai, Maharashtra
Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from bank but not credited receiver account... Money stuck on cred

Address:Ashoknagar, 224/8

My name Shamik Ghosh.
I am use cred from few days, my phone number :- [protected]
yesterday i sent money as education fee... First time i sent Rupees: 3, 000 (RJ556Z5LRDD5) order id: and second time Rupees: 7, 000 (order id: 4QZV99LZVJP9) ... Which is debit from my account but receiver not received the money...
Money still stuck by cred...
Please sent the full payment immediately otherwise if not possible refund...
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S
Sanjudivakaran
from Chavakkad, Kerala
Jul 13, 2022
Jul 13, 2022
This thread was updated on Jul 13, 2022
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Regarding refund Issue

I do credit card payment through Cred app 7 Jul 2022 upi payment to cred has been successful, but card payment has not been done, it's failed transaction. Reference ID ROON8W05GLW

Refund has not been processed...
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R
rajk0107
from Lucknow, Uttar Pradesh
Jul 12, 2022
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Amount Debited Twice

Address:Cred Main Office, I, 100 Feet Rd, HAL 2nd Stage, Doopanahalli, Indiranagar, Bengaluru, Karnataka 560038

Hi, My name is Raj Kumar Tripathi.
I paid my Axis Bank credit card bill on 10th July'22 for Rs 3150 via Cred app.

The transaction failed for the first time and I got a whatsapp message from Cred stating the same but the same transaction was processed again automatically by cred and it was successful the second time.

In the process my account was debited with Rs 3150 twice and its been 2 days the amount...
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A
A Singh b Singh c singh
Jul 12, 2022
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Credit card bill payment

I have made a payment of credit card bill my money is debit from my account and neither merchant received money nor cred showing some transaction. My money is debit from my account what's i do...
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Address:No 1198, 3rd Floor, Salarpuria Emporium, 1199, 100 Feet Rd, Hal, Stage 1, Indiranagar, Bengaluru, Karnataka 560038

I have done payment of Rs. 33684 on 1st July. The transction is failed and money got deducted from account but I didn't receive refund yet. I got message stating that it would get credited my bank account with in 5 wori days. Screenshot attached for the same. Could you please help me in getting refund.

Thanks...
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P
Paulson kachappilly
Jul 11, 2022
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Cred payment failed but no refund

On 2nd July 2022 axis Bank credit card xxxx 9891 payment RS 25379.34 has failed your order no OX55N88ZVWGX
Now after 9 days, yet no refund...
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N
Nithyavelu
from Chennai, Tamil Nadu
Jul 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not yet received for amount deducted from bank for the failed transaction of card bill been more then 10 days

I tried to pay the ICICI Credit Card Bill of rupees 92933 using the CRED app on 29th June 2022.
The amount got deducted from the bank but the status shown was failed, and a refund was promised to receive on 7 working days but still, no amount got to my bank yet.

The date on the amount deducted: 29th June 2022
The date of refund promised from CRED is: 7 working days (8 of July) till no refund got back to my accountbr...
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B
babubks
from Karaikkudi, Tamil Nadu
Jul 10, 2022
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Payment failed but Amount debited from bank

I paid my RBL credit card bill through cred app via upi of 7411.08rs on 19/6/2/22with order I'd 38GW25QW3PZE my problem is payment failed but money got debited from account but not refunded till date 10/7/2022 I just complained to cred about this issue they told that wait for 3 to 5 days no use then they asked statement of account on day to day from 19/6/2022 to 10/7/2022 no use as my cc due date is 27/06/ I suffered a lot of this irresponsible...
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J
Jazzraj
from Kolkata, West Bengal
Jul 10, 2022
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Perfora

Address:2nd Floor-2, Bandal Road, Zinzira Bazaar, Before No. 1 Pole KOLKATA-700088
Website:shiprocket.co/tracking/318156083328?token=8e4d5318861bcbe61defc3305e44f308f39584839ad8d92d346186f7f278b5c9

Order id in shiprocket:p[protected]
tracking id(shiprocket):[protected]
item order id of cred: rnzyq8er4ql5

i ordered perfora care teeth whitening powder -50 gram in cred and the order marked delivered on friday8th july 2021. I haven't gotten my delivery still. Thus i want a complete resolution on this like refund or product....
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S
SanthosKumar T
Jul 9, 2022
Jul 9, 2022
This thread was updated on Jul 9, 2022
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Payment is still processing

I'm struggling for credit card payment. Which I got penalised already but still it is showing as processing.
On 7 July 2022 Transfer amount Rs 22887.37 HDFC Bank through Cred to ICICI credit card Amount was debited in HDFCBANK But not Credit in ICICI credit card.
I contacted to HDFC bankers they told me amount transfer is successfully, Please ask to CRED Department. So is this issue can be resolved or not it is almost 72 hours...
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H
Hilal Sir\'s Biology
Jul 9, 2022
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Balance deduct from bank and not deposited to concerned Card

This is in your refrence that i paid Rs 9500 to my concerned credit card under order no 6L4DP9NV8LYX attached with this mail.
I contacted you from the day one but failed to resolve the issue. I contacted branch and i was told from bank side cred is wholly responsible for your payment. My last date is 10th july for billing cycle what will be the late charges you will pay for that and I will inform to bank omesdon and took case against...
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