Cred Complaints & Reviews

Kindly update the deducted payment from my account to credit card account. It 4 days now that no response from cred team. Very upset from the services from the cred, kindly update or refund the payment.
please provide customer care number.

Awaiting reply.

Thank You

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I paid Rs. 1712 as electricity bill for july2022 to WBSCDCL through CRED app on 21.07.2022 but till 28.07.2022 they have not created my bill amount to WBSCDCL, but cred calming that the bill submitted successfully. My consumer I'd is[protected]. My bill is now added with panalty also WBSCDCL messaged me for disconnect of electricity connection if I not pay the amount Rs.1751 within 08.08.2022. I mailed several times to cred but they unable to solve my problem. Kindly look into this issue. I also attached the payment screenshots.

Regards,
Sayanton Roy
Mobile- [protected]

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I have made payment through CRED App to Adani Electricity on dtd. 23.06.22 but till date it is showing as pending whereas utility company has charged me late fee & new bill generated in addition with old outstanding.

After raising complaint in App., there is no resolution till date.
I am not able to understand whether to repay the bill as my electricity connection may get disconnected if I am not punctual to pay.

This non-responsive service was never expected from CRED, further we could not able to contact you via phone to get fast response.

I am scared to do my high value credit card bill payments through CRED with such incident as it will impact heavily on me in terms of financially & credit ratings.

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Address: Cred app

Website: Cred app

I made a payment of rs. 11280 on 20 july however the amount is not yet reflected in credit card. The utr is[protected]. Very poor service by cred card.

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Address: 7 Al Hafiz Manzil (Ready Money Bldg),, 1st Floor, Flat No. 1, Sankli Street, Byculla

I had payment of Rs 30408 in ICICI bank credit card but the payment has still not been credited in the account. Kindly look into it.

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Address: No. 1198/1199, 3rd Floor, Salarpuria Emporium, Opposite Cult Fit, Hal 1st Stage, 100 Feet Road, Indiranagar-560038.

I have made a payment of Rs.45372 on 20th july through CRED app for my SBI credit card. Payment has been made from my HDFC Netbanking - Till today 25.07.2022, it is NOT credited to my Credit card. Order id of CRED is W58P5W9D8QJD & My reference RAZPCREDCLUB.

CRED App is still showing as payment processing and showing as fully paid in CRED app whereas the payment is not reflected in my SBI Credit card statement. Support is very poor over mail or App. It is unnecessarily giving torture and restless to consumer's. Kindly do the needful either pay it to CREDIT Card account or refund it

Jul 26, 2022

Complaint marked as Resolved

Yesterday refund received to my savings account

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Address: Banglore

I made payment Through cred app on 19th July 2022 which is deducted from my account but still not updated in my SBI credit card for the amount of 23000/- Rs

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My credit card no is 9248 rbl my due is 93357 in 13 july 2022

When i open app i didnot check card no hit on pay due made the payment next day got mail from rbl that payment not received

When i checked in app showing another card no 3105 in the name of sunil gautamda which i made payment successfully to his card now cred is not resolveing my issue i want my money back with compensation
Fault snapshot attached

+4 photos

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I have made payment of ₹13, 011.00 on 19 July 22 under the order Id "26EWX5Y04R0G" towards the SBI Bank credit card through cred app, the amount was debited from my account but credit card payment was not paid. Today is 4th day but it still showing processing status and payment not refunded

I have sent a mail but got response that our team is working to resolve this issue with in 24/ 48 hours but still no update yet

Attached files for your reference

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Rs 20310 debited from my account towards cred and I have not done the payment. I also found that a new credit card is also added in my cred account. From my cred account, Rs 48558 payment has been made in name of [protected]@okhdfcbank. I think this is the account details of the fraud.

Regards
Animesh Singh

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Address: JAIPUR

THIS IS REGARDING THE PAYMNET IN MY YES BANK CREDIT CARD DONE OF 14TH JULY THROUGH CRED APP.

The amount was not credited in my yes bank card neither it got refunded to my account.

I am following up with cred team through mail as they don't have any customer support, in starting i was getting standard reply that they are working on that but now they have stop replying also.

in app it shows the amount is refunded due to failed transaction, its been three days i haven't received the payment, i have created instant refund account also for the same, rs 1 was credited 2 days back in my account since then i m writing mails to them but they are not replying.

Yes bank people calling non stop for payment and they charged around 7000 int. and late payment charges since then. I am so fedup now.

I need immediate solution and damages done due to cred failure.

Regards

Rahul Mahna

[protected]

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I have made on transaction of 8000 Rs, paid to my card, Cred says transaction sucessfull and in 14 minutes it will credit to your credit card account. I was eagerly waiting for 14 minutes to finish and it gets credited.

I done transaction on 14th July and till date still following up on the cred team, they are repeately sening the system generated messages, we need some time our team is working, thats all

My ticket number: #4888981

Cred team please resolve this and do the needful.

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I have paid my icici credit card bill of 2904rs through this app but icici never got money and fined me over my credit card and also blocked my card. The fine amount is now 700+ rs.
I found cred support very casual.

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Please refund my amount i have pay bill but process is failed, but bank account has been debit my ammount so i need my money

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K

kamal234

from jaipur, Rajasthan

Jul 20, 2022

I need my amount fast, and have 7 day completed but my money is not recieved

Reply

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Hi,
I have paid credit card payment through CRED on 04th Jul, still it was not reflected in credit card. I tried to catch cred support but I'm not getting excited response from them. They are asking time again and again. Please resolve this issue as soon as possible. Thank you

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Cred app deducted the amount from account and not paid credit card bill and not reversed the amount of 5400.rs in my main account please help me as I am a normal internetnet shop owner need amount for rotation but no response from 14 days.

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Address: No 1198, 3rd Floor, Salarpuria Emporium, 1199, 100 Feet Rd, Indiranagar, Bengaluru 560038 India

This is inform you that I have made a payment of Rupees 8231/- for my SBI credit card account ([protected]) and transaction ID - RV9ZV8WZ5V6 on dated[protected], But payment not credited in my account and last date of payment is 14-7-22.Today is[protected] but still showing payment is processing. I have mailed many time but not get proper response.

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I have tried paying my credit card bill from cred app. Cred app has updated that payment has failed, however my account was debited and no refund initiated by cred even after 10days

Ticket no. 4835511 not resolved
Not getting any response from cred on this ticket and also not allowing me create new. No escalation available. Already mailed at the grievance mail id but no response. Getting automated bot responses only

Jul 16, 2022

Updated by vidhya papal Complaint not resolved yet...no response from cred

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Address: Bengaluru

Hi this is Gairik Samanta.
I made a payment of Rs. 40674 on 7th July through CRED app. The money had been debited from my ICICI bank account but had not been credited to my ICICI credit card account. Initially I tried to contact the chat support of CRED. They asked me to provide a current bank statement. I sent them the PDF and they raised a ticket for me. After that no action has been taken on behalf of my issue. I sent mail to the CRED support team multiple times. But they are constantly sending me the same response that they are handling my query. But for the last 3 days they have not taken any action and my money has not been refunded yet.

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I have made a Jumbo loan emi bill payment of rs 9811 through your app
My money has been debited but i can see that the payment is unsuccessful
So I'm asking for refund since 1 week but there is no proper reply i have submitted all the required documents and raised many tickets asking for refund
Even i have initiated instant refund
But i got no reply and left neglected
Very much very much disappointed with your support services
So now I'm going to take a legal action on you!!!
Refund my money as soon as possible?!?

Cred Complaints & Reviews

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Cred reviews & complaints page 18

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Fraud regarding credit card

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Amount not credited to my Credit Card

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Bill paid but not visible

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Initial refund amount

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Credit card payment not reflected

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Debited amount and no response from 14 days

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Payment not credited in SBI credit card account

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Credit card bill payment failed but account debited

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CRED Payment issue

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Asking refund for failed payment

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