Cred Complaints & Reviews

I have paid my icici credit card bill of 2904rs through this app but icici never got money and fined me over my credit card and also blocked my card. The fine amount is now 700+ rs.
I found cred support very casual.

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Please refund my amount i have pay bill but process is failed, but bank account has been debit my ammount so i need my money

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K

kamal234

from jaipur, Rajasthan

Jul 20, 2022

I need my amount fast, and have 7 day completed but my money is not recieved

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Hi,
I have paid credit card payment through CRED on 04th Jul, still it was not reflected in credit card. I tried to catch cred support but I'm not getting excited response from them. They are asking time again and again. Please resolve this issue as soon as possible. Thank you

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Cred app deducted the amount from account and not paid credit card bill and not reversed the amount of 5400.rs in my main account please help me as I am a normal internetnet shop owner need amount for rotation but no response from 14 days.

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Address: No 1198, 3rd Floor, Salarpuria Emporium, 1199, 100 Feet Rd, Indiranagar, Bengaluru 560038 India

This is inform you that I have made a payment of Rupees 8231/- for my SBI credit card account ([protected]) and transaction ID - RV9ZV8WZ5V6 on dated[protected], But payment not credited in my account and last date of payment is 14-7-22.Today is[protected] but still showing payment is processing. I have mailed many time but not get proper response.

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I have tried paying my credit card bill from cred app. Cred app has updated that payment has failed, however my account was debited and no refund initiated by cred even after 10days

Ticket no. 4835511 not resolved
Not getting any response from cred on this ticket and also not allowing me create new. No escalation available. Already mailed at the grievance mail id but no response. Getting automated bot responses only

Jul 16, 2022

Updated by vidhya papal Complaint not resolved yet...no response from cred

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Address: Bengaluru

Hi this is Gairik Samanta.
I made a payment of Rs. 40674 on 7th July through CRED app. The money had been debited from my ICICI bank account but had not been credited to my ICICI credit card account. Initially I tried to contact the chat support of CRED. They asked me to provide a current bank statement. I sent them the PDF and they raised a ticket for me. After that no action has been taken on behalf of my issue. I sent mail to the CRED support team multiple times. But they are constantly sending me the same response that they are handling my query. But for the last 3 days they have not taken any action and my money has not been refunded yet.

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I have made a Jumbo loan emi bill payment of rs 9811 through your app
My money has been debited but i can see that the payment is unsuccessful
So I'm asking for refund since 1 week but there is no proper reply i have submitted all the required documents and raised many tickets asking for refund
Even i have initiated instant refund
But i got no reply and left neglected
Very much very much disappointed with your support services
So now I'm going to take a legal action on you!!!
Refund my money as soon as possible?!?

Jul 15, 2022

Updated by Krishna kothuri My order ID is G5L1GDDNG8Q

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I tried to pay the ICICI Credit Card Bill of rupees 3000 with Order ID GQEZ92DG11X using the CRED app on 7th July 2022.
The amount got deducted from the bank but the status shown was failed, and a refund was promised to receive on 2-3 working days but still, no amount got to my bank yet.

The date on the amount deducted: 7th July 2022
The date of refund promised from CRED is: 2-3 working days (11th July 2022) till no refund got back to my account

The ticket id raised on cred is: 4841551

The amount deducted account: ICICI bank

Request to take appropriate action immediately to get back my refund amount to my account.

Jul 18, 2022

Complaint marked as Resolved

Refund received

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Address: Hyderabad

I made credit card bill payment through CRED to My money bank HDFC credit card on 7th July .My money was deducted and it was not credited to Target credit card nor reversed to my original payment.it been already 8 days .no response from CRED. They hold my Rs.115, 123.00 rupees. don't use CRED it is not at all good APP.It has no of flaws.

Attaching screenshots for your reference.

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THe payment made on 07.07.2022 is failed but the amount is been debited to my account. It is not reflecting in CRED app. The amount is Rs 17108.19 having ref. no. RRN[protected]. ( Credited to CREDCLUB1 account xxxx7853 ). It has been 7 days now, no confirmation from Cred App and ICICI bank had confirmed that the amount is successfully transfered. Biggest issue is there is no customer care number and only mail. On mail also we dont get...

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Address: Ashoknagar, 224/8

My name Shamik Ghosh.
I am use cred from few days, my phone number :- [protected]
yesterday i sent money as education fee... First time i sent Rupees: 3, 000 (RJ556Z5LRDD5) order id: and second time Rupees: 7, 000 (order id: 4QZV99LZVJP9) ... Which is debit from my account but receiver not received the money...
Money still stuck by cred...
Please sent the full payment immediately otherwise if not possible refund...

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I do credit card payment through Cred app 7 Jul 2022 upi payment to cred has been successful, but card payment has not been done, it's failed transaction. Reference ID ROON8W05GLW

Refund has not been processed

Jul 13, 2022

Updated by Sanjudivakaran Not resolved

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Address: Cred Main Office, I, 100 Feet Rd, HAL 2nd Stage, Doopanahalli, Indiranagar, Bengaluru, Karnataka 560038

Hi, My name is Raj Kumar Tripathi.
I paid my Axis Bank credit card bill on 10th July'22 for Rs 3150 via Cred app.

The transaction failed for the first time and I got a whatsapp message from Cred stating the same but the same transaction was processed again automatically by cred and it was successful the second time.

In the process my account was debited with Rs 3150 twice and its been 2 days the amount...

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I have made a payment of credit card bill my money is debit from my account and neither merchant received money nor cred showing some transaction. My money is debit from my account what's i do

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Address: No 1198, 3rd Floor, Salarpuria Emporium, 1199, 100 Feet Rd, Hal, Stage 1, Indiranagar, Bengaluru, Karnataka 560038

I have done payment of Rs. 33684 on 1st July. The transction is failed and money got deducted from account but I didn't receive refund yet. I got message stating that it would get credited my bank account with in 5 wori days. Screenshot attached for the same. Could you please help me in getting refund.

Thanks

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On 2nd July 2022 axis Bank credit card xxxx 9891 payment RS 25379.34 has failed your order no OX55N88ZVWGX
Now after 9 days, yet no refund

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I tried to pay the ICICI Credit Card Bill of rupees 92933 using the CRED app on 29th June 2022.
The amount got deducted from the bank but the status shown was failed, and a refund was promised to receive on 7 working days but still, no amount got to my bank yet.

The date on the amount deducted: 29th June 2022
The date of refund promised from CRED is: 7 working days (8 of July) till no refund got back to my account

The ticket id raised on cred is: 4767338

The amount deducted account: [protected]
standard charted bank

Request to take appropriate action immidiate to get back my refund amount to my account.

Jul 11, 2022

Complaint marked as Resolved

Got back my money

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I paid my RBL credit card bill through cred app via upi of 7411.08rs on 19/6/2/22with order I'd 38GW25QW3PZE my problem is payment failed but money got debited from account but not refunded till date 10/7/2022 I just complained to cred about this issue they told that wait for 3 to 5 days no use then they asked statement of account on day to day from 19/6/2022 to 10/7/2022 no use as my cc due date is 27/06/ I suffered a lot of this irresponsible...

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Address: 2nd Floor-2, Bandal Road, Zinzira Bazaar, Before No. 1 Pole KOLKATA-700088

Website: shiprocket.co/tracking/318156083328?token=8e4d5318861bcbe61defc3305e44f308f39584839ad8d92d346186f7f278b5c9

Order id in shiprocket:p[protected]
tracking id(shiprocket):[protected]
item order id of cred: rnzyq8er4ql5

i ordered perfora care teeth whitening powder -50 gram in cred and the order marked delivered on friday8th july 2021. I haven't gotten my delivery still. Thus i want a complete resolution on this like refund or product.

Cred Complaints & Reviews

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Cred reviews & complaints page 19

Bill paid but not visible

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Initial refund amount

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Credit card payment not reflected

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Debited amount and no response from 14 days

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Payment not credited in SBI credit card account

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Credit card bill payment failed but account debited

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CRED Payment issue

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Asking refund for failed payment

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Refund not yet received for amount deducted from bank for the failed transaction of card bill been more then 8 days

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Credit Card Issue with CRED

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Regarding Payment made but not reflecting in CRED app

Amount deducted from bank but not credited receiver account... Money stuck on cred

Regarding refund Issue

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Amount Debited Twice

Credit card bill payment

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Transaction failed Money got deducted but did not receive money back

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Cred payment failed but no refund

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Refund not yet received for amount deducted from bank for the failed transaction of card bill been more then 10 days

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Payment failed but Amount debited from bank

Perfora

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