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Cred Complaints & Reviews

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Updated: Feb 16, 2026
Complaints 687
Resolved
71
Unresolved
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Cred reviews & complaints page 21

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K
Kukreja.ankit7
from Hapur, Uttar Pradesh
Jul 4, 2022
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Address: 1137 patel nagar, railway road Hapur

My name is Ankit Kukreja. I have made cc payment on cred app on 01/07/2022 for my hdfc card payment rupees-74000 order id -YEEJVD9DYVR8. Money got debited from my account but the payment failed.
Tried multiple ways to contact support but failed.

01 Jul 2022 UPI-CREDCLUB1-cred.[protected]@axisb-UTIB[protected]-payment on CRED [protected] 01 Jul 2022 74, 000.00
Jul 05, 2022
Updated by Kukreja.ankit7
Can some one reply or help in solving the problems- as cred team is not even reverting
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    H
    hardik1998
    from Bhopal, Madhya Pradesh
    Jul 3, 2022
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    I have done a rent payment of Rs 20000 through cred app. Mere Credit card account se amount deduct ho gaya par landlord ke account me nahi aaya. Today is 4th day but still not rec'd payment. I already mail my land lord statement to cred grevience mail

    Deepak Yadav
    [protected]
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      H
      hinal panchal
      Jul 2, 2022
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      Address: Bangalore

      I have made my payment of my ICICI creditcard timely, through card, the amount is 15304, it was deducted immediately and credited to my bank account
      Now, it has been 7 working days noone has bothered to revert nor is my money refunded or credited to the bank!
      These losers have no damn contact number automated reverts on emails
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        M
        Mallikarjun rao 547
        from Hyderabad, Telangana
        Jul 1, 2022
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        Hi Team,

        I have cleared the loan taken from cred app, but when i check the CIBIL score it is reflecting like 5L taken from NDXP.

        Kinldy check and update the records
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          J
          joshi joe
          Jul 1, 2022
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          I have done a transaction of Rs. 21, 006 on June 30th 2022 through cred app from my ICICI Bank account to Axis Bank credit card. Amount was deducted, but transaction failed. I haven't got my money back. Cred app is showing it will get refunded within 7 days. Please help me out in this regard.

          My order I'd is LR6NLXG5XJ5W
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            S
            from New Delhi, Delhi
            Jun 27, 2022
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            Loan closure issue

            Address: A2/217A, Gali no 10 , phase -5 aya nagar

            My name is Sameer Barua.

            I took a loan from the CRED app. I am ready to close this loan, pending amounts. i tried to make a pending payment by CRED app. This shows an error. Said try with different methods.

            The pending amount was INR 2, 74, 900 i tried alot to close this

            I raised my first complaint on May 21st, 2022.

            Then i received a call from the CRED team. They replied, "Same...
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            S
            from New Delhi, Delhi
            Jun 27, 2022
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            Address: A2/217A, Gali no 10 , phase -5 aya nagar

            My name is sameer barua
            I took loan from CRED app not i am ready to close this loan pending amounts i tried to make pending payment by CRED app this showing error try with different methods
            The pending amount was INR 2, 74, 900 i tried alot raised first' company on 21st may 2022
            Received Call from CRED team they replied same line try again no further action taken by them.
            Still my issue active not able to close loan account
            I checked it was INR 2, 74, 900 not it's changed to 2, 77, 286 cred increased my loan amount
            They are not helping me plus increased my loan amount
            I raised so many social complaint in twitter but no ans from social team
            In the last i am suffering with this.
            I realised this is mentally harrasment by CRED to me. I am so frustrated and demotivate. By seeing this.
            This complaint is my last hope

            Name
            sameer barua
            Case id #4129196
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              P
              Panga Mahita
              from Chirala, Andhra Pradesh
              Jun 27, 2022
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              Address: Bangalore

              I have raised a ticket with Cred for pending refund amount and it has been few days since I have raised the ticket #4598035. I have already shared the statement but NO Update yet.Getting automated patience appreciated responses from support. The support team is pathetic and my money is struck with the Cred team.
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                V
                Vaibhav9975
                from Kolhapur, Maharashtra
                Jun 27, 2022
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                Respected Sir,

                On 21st of June i transfer 45000 towards my college fees From SBI credit Card. But till the date amount is not credited to my account. Kindly do the needful at the earliest. Already 5 days are completed. Also i raised complaint about same. Ticket Id 4578671. How many days till requires..? No one contacted me from last 5 days.. Thanking you..
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                  A
                  Anand Vashisht
                  Jun 26, 2022
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                  I ordered product from cred app store and paid money beforehand. I am seeing order status "delivered" in cred app as well as their courier partner Shiprocket but I have not received the product yet. courier company called me but no one available outside my house and when i again called no one response and after sometime it's showing deliverd on app.

                  When I saw delivered status I immediately contacted cred and they replied "We regret to inform you that there has been an unforeseen delay that has happened in delivering the shipment. In order to make this right for you, we are escalating this to our concerned team to have this checked. We would request you to allow us 72 hours to get back with an update on this.

                  Also I asked them on various support channel "how it is possible to deliver package without OTP verification?" but I am not getting any response.

                  So now I just need the resolution, either they can send me product or refund my money
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                    S
                    sumit sad whatsapp status
                    from Saharanpur, Uttar Pradesh
                    Jun 25, 2022
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                    Hello sir my name is sumit and i was referred cred to my friends and my 2 friends registered and pay our credit card through cred but cred didn’t give me referral money and when i contact to cred they told me your referral program was blocked and you are not received any referral benefits but why my referral blocked and i was referred my friend before blocked my referral program so i want my money if i have not received my money i am going to take a legal action against cred
                    Jun 25, 2022
                    Updated by sumit sad whatsapp status
                    my mobile no is [protected]
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                      K
                      kiran11more
                      from Mumbai, Maharashtra
                      Jun 25, 2022
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                      Product not delivered but its showing delivered in cred and courier tracking

                      Address: banglore

                      Hello,

                      I ordered product from cred app store and paid money beforehand. Order was placed on, 16 June 2022. Now after few days on 22 June 2022, I am seeing order status "delivered" in cred app as well as their courier partner xpressbees but I have not received the product yet. nobody from courier company called me nor my family or neighbors received the package.

                      When I saw delivered status I immediately contacted...
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                      R
                      Rajesh Rajaguru
                      Jun 24, 2022
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                      I have make rent payment of Rs 12000 and Rs 15000 .total 27000 still not yet credited to landlord account ..i am waiting more than 3 days but still refund not came ..please clear and refund the amount
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                        G
                        gurtajs4
                        Jun 18, 2022
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                        Resolved

                        Credit card bill amount deducted twice

                        Hi,
                        My name is Gurtaj.
                        I did Credit card bill payment on 9th June for amount 1, 49, 741 INR via cred app.
                        The transaction showed failed for first time but succeeded second time.
                        Amount was deducted 2 times from my account and its been 10 days, its not refunded.

                        SBI Account Ref No - [protected]IGANSSPNA5

                        Please help me
                        [protected]@gmail.com
                        Ph-[protected]...
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                        A
                        Ani1998
                        Jun 17, 2022
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                        I am pay rent from cred app.
                        Money is deducted from credit card and payment is successful but not credited to reciver account ..
                        UTR transaction no is[protected]
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                          P
                          Pranav092
                          from Pune, Maharashtra
                          Jun 15, 2022
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                          I used the Cred app to recharge my jio number on 11th June 2022 with a 499 plan of 2GB/day for 28 days. But my recharge was done for another pack. I contacted the3 jio customer service and told them the issue, I was refused a refund or change of plan saying Jio was not responsible for the mistake as it was done by a third-party app. Then I contacted the Cred customer service through their app but i got unsatisfactory computer-generated responses. Cred app does not have a customer service number and it is very difficult to get my issue resolved
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                            T
                            Thatiparthi07
                            Jun 14, 2022
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                            Address: Hyderabad

                            I have two ICICI credit cards one is ending with 5007 Coral card other one is Amazon pay card ending with X-6004, I added both in CRAD..I spent on coral card ending with 5007.. CRED was shown the due amount in Amazon pay card X-6004 instead of coral card, This misleads me to pay bill against wrong card. both are the ICICI cards & I thought i might used the amazon pay card and paid the shown amount. I came to know the actual truth when ICICI Charged the late fee amount due to not paying the actual card.

                            I tried mail communication CRED but no response

                            I will attach my two months credit card bills and mail attachment screenshots in ADD Photo/Video category please refer
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                              S
                              srinivas07
                              from Hyderabad, Telangana
                              Jun 14, 2022
                              Resolved
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                              Resolved

                              Address: Khairatabad,hyderabad
                              Website: cred.club

                              I have two ICICI credit cards one is ending with 5007 Coral card other one is Amazon pay card ending with X-6004, I added both in CRAD..I spent on coral card ending with 5007.. CRED was shown the due amount in Amazon pay card X-6004 instead of coral card, This misleads me to pay bill against wrong card. both are the ICICI cards & I thought i might used the amazon pay card and paid the shown amount. I came to know the actual truth when ICICI Charged the late fee amount due to not paying the actual card.

                              I tried mail communication CRED but no response

                              I will attach my two months credit card bills and mail attachment screenshots in ADD Photo/Video category please refer
                              Jun 14, 2022
                              Complaint marked as Resolved 
                              In the mail they said they will give late fee charges but after that they are not responding Showing amount due in one card instead of other card is very very big mistake please take necessary actions on CRED. They communicate with below mailid. [email protected]
                              Jun 14, 2022
                              Updated by srinivas07
                              Issue not yet resolved. Why it automatically mark as resolved i don't know

                              I have two ICICI credit cards one is ending with 5007 Coral card other one is Amazon pay card ending with X-6004, I added both in CRAD..I spent on coral card ending with 5007.. CRED was shown the due amount in Amazon pay card X-6004 instead of coral card, This misleads me to pay bill against wrong card. both are the ICICI cards & I thought i might used the amazon pay card and paid the shown amount. I came to know the actual truth when ICICI Charged the late fee amount due to not paying the actual card.

                              I tried mail communication CRED but no response

                              I will attach my two months credit card bills and mail attachment screenshots in ADD Photo/Video category please refer
                              Please send your mobile number sir
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                                C
                                Cred app customer care number-9064-786-587 india call now..
                                Jun 11, 2022
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                                Deducted but payment has not been made. They are holding my money.
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                                  R
                                  R.k By Ravi Vlogs#
                                  Jun 11, 2022
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                                  Website: Cred Android app

                                  I order zoff masala order through cred application last 24 may 2022 order showing deleved but not received me...I am complaining many time but no any info about they closed my complaint order no D4PD9P42R45 THEY CONFUSED ME THEY SENDING MY ORDER AFTER CLOSE MY COMPLAINTS... actually I order same item two time one they delivered timely but another no sending...
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