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Cred Complaints & Reviews

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Updated: Feb 16, 2026
Complaints 687
Resolved
71
Unresolved
616
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Cred reviews & complaints page 21

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M
Muru@9960
from Pune, Maharashtra
Jul 8, 2022
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Address: bengaluru

I Have Done The Payment To My Landlord Thru CRED ..The Payment Is 47998 Rs. But Recipient Didn't Get The Payment Please Confirm That And Let Me Know.

Order ID : J3P26V60VXJ

Please Kindly Do Check The Issue And Solve It ASAP.
Regards,
Murari Tat
[protected]
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    K
    kmcsbsc
    from Bengaluru, Karnataka
    Jul 8, 2022
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    Address: Bangalore

    Have made a credit card payment of Rs 24552.05 via cred app and the amount was deducted from my bank account and recieved message in CRED app payment failed.

    The amount neither returned to bank account nor deposited to credit card account.

    This was happened on 30th of june 22 and today is 8th July 22, its been almost 9 days since the payment made still not received the money back & getting calls from credit card to make the payment.

    Sending mails on daily for CRED support, not received any response so far.
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      A
      AbhishekBhatia7
      from Delhi, Delhi
      Jul 8, 2022
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      Paid credit card bill using the cred app, but the transaction failed. The amount got deducted from my bank account and it has not been refunded till now. Today is the 8th working day since the failure of the transaction. Also raised a support ticket 4736412 on their app but they haven't responded after that. I want a full refund of the amount (Rs 28476) along with the late payment penalty payable to the affected customer as per RBI circular RBI/2019-20/67 DPSS.CO.PD No.629/02.01.014/2019-20, which states that any delay beyond T + 1 days in case of failed UPI transactions attracts a penalty of ₹100/- per day if delay is beyond T + 1 day payable to the affected customer.
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        R
        Reddy e
        Jul 8, 2022
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        I made a payment on 30/06/22, 27249/- for sbi credit card. Transaction was failed and money was not refunded to my account.
        Order id# 5Q48DQRZ40Z9
        Jul 08, 2022
        Updated by Reddy e         Not yet resolved
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        Issue resolved
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          V
          vijayakrishna1
          from Chennai, Tamil Nadu
          Jul 7, 2022
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          The ticket closed without resolution, My credit card transaction failed 7days back and I didn't receive amount#51, 654
          Paid to Citibank credit card through cred, This was ridiculous No point of contact and no customer care support. What happened to my paid amount???????????? How i will get my money back?
          Jul 08, 2022
          Updated by vijayakrishna1           CRED is not replying, My money is not credited its already 8days I cannot do anything support is not replying in the app or email or anything. Please help me to get back my amount ITs big amount 52k.
          How can i file a case on CRED app? My credit card interest is counting with 32%
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            B
            bha.debasish
            from Kolkata, West Bengal
            Jul 7, 2022
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            While payment of my HDFC credit card bill due on 02.07.2022 through CRED UPI app, an amount of Rs. 10, 410 was debited from my B account vide No. [protected] and credited to their VPA cred.[protected]@axisb UPI vide reference No.[protected] on 01.07.2022 at 11.28 a.m. intimating transaction failed with a notice that same will be refunded within 3 days latest by 4th July.

            But till now they have not refunded the amount to my source account from where it was collected by them. I fell such like app is creating disturbances and is engaged in defrauding the funds of the people. Please make a discreet inquiry and initiate exemplary punishment so that such fraudsters opening UPI can not suffer general public.
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              S
              Sandy1304
              Jul 7, 2022
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              On 30th June I made a credit card payment of Rs 40451 through the cred app (upi) that got failed and money got debited from my account.

              Cred support mentioned that the money will be credited within 2-3 days in my account however, I haven’t received it yet.

              As per the cred app, I see they have initiated a refund on 1st July but no money received in the account.
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                C
                Cred app customer care number 900-6565-392- any problem solve
                Jul 7, 2022
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                Address: Mumbai Maharashtra

                Going home and white and white and white and
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                  C
                  Cred app customer care number 900-6565-392- any problem solve
                  Jul 7, 2022
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                  Address: Mumbai Maharashtra

                  You think about what they do it for me and white
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                    S
                    swatid_02
                    from Mumbai, Maharashtra
                    Jul 6, 2022
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                    Address: Mumbai

                    I made a bill payment of my credit card the amount got debited from my card but still not credited in credit card neither in my account from where it’s debited
                    Jul 06, 2022
                    Updated by swatid_02                     Order I’d Z4PGG3LGQY
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                      N
                      [email protected]
                      from Haveri, Karnataka
                      Jul 6, 2022
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                      Address: -At:Kannehwara, Post:Kusnur,Tq: Hanagal, Dist:, Haveri

                      I have paid the credit card bill through cred app but it got failed but amount got debited from my account.
                      Its still not refunded to my account back

                      Raised complain against cred to their customer support they are not responding.
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                        N
                        nikhilakatta
                        Jul 6, 2022
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                        I have made a credit card bill payment and the transaction is failed. but they did not refund my money. this is a big fraud company. I made payment on 29th of june. 4675897 and 4670053 are case numbers
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                          B
                          Batul90
                          from Mumbai, Maharashtra
                          Jul 6, 2022
                          Resolved
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                          Resolved

                          I made a credit card payment on 2nd July 2022 from my HDFC account using the cred app the payment showed failed but the amount got deducted from my account.
                          Cred says the refund has been initiated but still not reflecting in my account.
                          And the customer service is bad only bot generated mails.
                          Pls address this issue
                          Jul 6, 2022
                          Complaint marked as Resolved 
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                          Did you receive your money ??
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                          1 found this helpful
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                            P
                            Prasad Gopisetti
                            Jul 6, 2022
                            Resolved
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                            Resolved

                            I have tried to pay my HDFC credit card bill through CRED on 2nd July 49584. That amount reached to HDFC. CRED mentioned that they refund that amount. It’s already 5 days CRED not yet refunded. No proper support. It’s better don’t do any transactions with cred
                            Order is: Q6WNJ5DD58D
                            Jul 6, 2022
                            Complaint marked as Resolved 
                            It is not resolved. Why it’s marked as resolved
                            Jul 06, 2022
                            Updated by Prasad Gopisetti                             have tried to pay my HDFC credit card bill through CRED on 2nd July 49584. That amount not reached to HDFC. CRED mentioned that they refund that amount. It’s already 5 days CRED not yet refunded. No proper support. It’s better don’t do any transactions with cred
                            Order is: Q6WNJ5DD58D

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                            Payment of 25379.34 towards axis Bank credit card xxxx-9891 bill payment on 2nd July 2022 has failed.Now 9 days completed no yet refunded .Look into the matter and resolve
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                              J
                              Jay Chheda
                              Jul 5, 2022
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                              My name is Jay Chheda. I have made cc payment on cred app on 30/06/2022 for my ICICI Bank savings account of rupees - 10030.68 order id QPQPD3Y5538.
                              Money got debited from my account but the payment failed is yet to be received in the CC statement. It has been 7 days since the transaction on CRED. I have tried multiple ways to contact support but failed.
                              Kindly help please.
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                                S
                                Saiju S Mony
                                Jul 5, 2022
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                                Myself Saiju S Mony made a house rent payment from HDFC credit card on 27th June 2022. Order ID - 3VEX132EWN9V. The amount is deducted from my credit card but not received by landlord or not refunded. When I enquired about this transaction cred team asked me 48hrs time to resolve but almost after one week also it is not resolved or they're giving proper reply. I shared landlord's bank statement also with cred team. I don't know where the money gone and I am taking much tension to solve this. Kindly give me the solution.
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                                  K
                                  Kukreja.ankit7
                                  from Hapur, Uttar Pradesh
                                  Jul 4, 2022
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                                  Address: 1137 patel nagar, railway road Hapur

                                  My name is Ankit Kukreja. I have made cc payment on cred app on 01/07/2022 for my hdfc card payment rupees-74000 order id -YEEJVD9DYVR8. Money got debited from my account but the payment failed.
                                  Tried multiple ways to contact support but failed.

                                  01 Jul 2022 UPI-CREDCLUB1-cred.[protected]@axisb-UTIB[protected]-payment on CRED [protected] 01 Jul 2022 74, 000.00
                                  Jul 05, 2022
                                  Updated by Kukreja.ankit7                                   Can some one reply or help in solving the problems- as cred team is not even reverting
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                                    H
                                    hardik1998
                                    from Bhopal, Madhya Pradesh
                                    Jul 3, 2022
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                                    I have done a rent payment of Rs 20000 through cred app. Mere Credit card account se amount deduct ho gaya par landlord ke account me nahi aaya. Today is 4th day but still not rec'd payment. I already mail my land lord statement to cred grevience mail

                                    Deepak Yadav
                                    [protected]
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                                      H
                                      hinal panchal
                                      Jul 2, 2022
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                                      Address: Bangalore

                                      I have made my payment of my ICICI creditcard timely, through card, the amount is 15304, it was deducted immediately and credited to my bank account
                                      Now, it has been 7 working days noone has bothered to revert nor is my money refunded or credited to the bank!
                                      These losers have no damn contact number automated reverts on emails
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                                        M
                                        Mallikarjun rao 547
                                        from Hyderabad, Telangana
                                        Jul 1, 2022
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                                        Hi Team,

                                        I have cleared the loan taken from cred app, but when i check the CIBIL score it is reflecting like 5L taken from NDXP.

                                        Kinldy check and update the records
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