Submit a Complaint
Claimed

Cred Complaints & Reviews

cred.club
1
Updated: Feb 16, 2026
Complaints 687
Resolved
71
Unresolved
616
So far, so good. Cred is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Cred will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Cred

Having problems with Cred?

File a complaint and get it resolved by Cred customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Cred

Cred reviews & complaints page 22

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ashutosh.ge
from Noida, Uttar Pradesh
Jun 11, 2022
Report
Copy

The card payment was made on 7th May 2022 against RBL credit card ending with XXX51 with amount 99000 INR & 3040.44 INR via cred app. Now I get a statement from RBL bank that the amount has never been credited to my RBL bank credit card account. I had raised this request multiple times in the CRED support platform to help me but every time you guys have closed my request by saying the query is addressed.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vimal16578
    Jun 11, 2022
    Resolved
    Report
    Copy
    Resolved

    Hello Team,

    I made a payment of Rs 8450.15 to below mentioned card using CRED.

    Card Number - [protected]

    The amount debited in CRED app reflects as Rs 8450.15. However, when I checked on savings account, amount of Rs 11449.15 has been debited.

    The receipt from CRED also reflects as Rs 11449.15. However the payment history reflects only Rs 8450.15.

    I checked with both Saving account bank and credit card bank and they have confirmed that they have received a payment of Rs 8450.15 and requested me to check with CRED Team.

    The receipt which I received from CRED reflects Rs 11449.15, the amount which got debited from my saving account.

    Requesting you to kindly check and let me know the issue.

    Regards,
    Vimal
    [protected]
    Jun 12, 2022
    Complaint marked as Resolved 
    CRED team initiated the refund
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sudhakar Kasinathan
      from Chennai, Tamil Nadu
      Jun 11, 2022
      Report
      Copy

      I am Dr.sudhakar Kasinathan I have paid my rent to my landlord from my credit card on 4/05/2022 the amount got deducted from my credit card. Of amount Rs 36418 but it showed failed transaction and my landlord didn’t receive the rent and again I tried on 6/05/2022 and the money of amount Rs 36418 was again debited from my credit card now my landlord account was credited. So twice my credit card money has been deducted. Inspite of repeated failed attempts to reach the CRED portal for a solution I have come here for my grievance redressal kindly do the needful
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        deepak6697
        Jun 10, 2022
        Resolved
        Report
        Copy
        Resolved

        On 28th May 2022, I made my credit card payment of Rs 15247/- through the CRED app, and on 1st June 2022, I was informed that the payment is failed and the amount will be credited to my bank account within 3 working days. The payment is still not credited into my account to date, I also raised complaints about the same at the support option available in the app. Moreover, they are not bothered about the mental harassment faced by the customers. I request, please refund the amount immediately to avoid any legal action.

        Deepak Thapliyal
        Jun 10, 2022
        Complaint marked as Resolved 
        No action has been taken by the company, and even they did not call me.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          trisha2022
          from Nagpur, Maharashtra
          Jun 10, 2022
          Report
          Copy

          Amount automatically deducted from my saving account

          Address: Nagpur, Maharashtra

          I have used the cred app to make my SBI credit card payment.

          I made 1 transaction of rs. 512/- on 10th July 2022 from my IOB saving account for a credit card. But another amount is automatically deducted from rs. 1511.

          I made transactions through the cred app

          I am missing my rs. 1511/- could you please do a needful help.

          Regards
          Bhavesh...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          S
          sreyas87
          from Thrissur, Kerala
          Jun 8, 2022
          Report
          Copy

          A fraudulent transaction was done using my credit card on my account to a upi [protected]@ibl. On[protected]. 13:53.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            vandana thorat
            from Pune, Maharashtra
            Jun 8, 2022
            Report
            Copy

            I made a payment of my HDFC credit card through CRED app on 07th June 2022 evening, for Rs.163443 and amount got debited from my savings account but my cred app shows as "payment failed"

            I contacted my savings account bank but they say that the amount has already been debited from my account and they have asked me to contact you.

            My credit card payment is due and if I don't pay this amount immediately, I will be charged penalty and interest on such a huge amount.

            I want my amount to be refunded to me immediately.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              vandana thorat
              from Pune, Maharashtra
              Jun 8, 2022
              Report
              Copy

              Made a payment of my HDFC credit card through CRED app on 07th June 2022 evening, and amount got debited from my savings account but my cred app shows as "payment failed"

              I contacted my savings account bank but they say that the amount has already been debited from my account and they have asked me to contact you.

              My credit card payment is due and if I don't pay this amount immediately, I will be charged penalty and interest on such a huge amount.

              I want my amount to be refunded to me immediately.

              Please help and share your no. further contact.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Amit Kaushik 777777
                Jun 8, 2022
                Report
                Copy

                My payment is stuck with CRED rent payment. These guys not even responding. Only computer generated messages i am receiving. My hard earned money 33000 is stuck with these ###
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Amit Kaushik 777777
                  Jun 8, 2022
                  Report
                  Copy

                  These people are fraud. They didn't resolve any matter but typed Resolved on every complaint. Saale kutte kamine
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Arjun2103
                    from Hisar, Haryana
                    Jun 7, 2022
                    Report
                    Copy

                    Hi,

                    It's been around 3 days since I had done a transaction of Rs.20000 from Axis Bank Credit Card on the CRED Application but Still it's in the Processing phase.

                    Kindly do the needful either way to process this transaction.
                    Jun 07, 2022
                    Updated by Arjun2103                     Still it didn't resolved yet
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Abhilashvarma99
                      from Bengaluru, Karnataka
                      Jun 7, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Hi i have initiated a rent transaction on 5th june 12 : 02 AM and still the transaction is in processing state, even after many attempts to contact support i am able to get only a generic response to wait patiently even it over 60 hrs from i have initiated the transaction. Please help me out to close the transaction asap . Really having a terrible experience with cred.

                      Existing ticket id :4354446

                      Even after so many messages and mails from 48hrs there is only a generic and only response to wait patiently
                      Jun 9, 2022
                      Complaint marked as Resolved 
                      Issue has been resolved but took me 6 days
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Danish Raza 786
                        Jun 7, 2022
                        Report
                        Copy

                        On 04/06/2022 (4 June), by cred I transfer 6000 rupees education fees from credit card but amount not credited in bank account. Cred showing successful transaction but amount not credited till now . I complaint on cred support or cred complaint emails but only web reply by cred and not resolving my issue and not taking seriously. Please help me to resolve my complain and it's urgently requirement.My order id is J8X3G08V04Z AND UTR no is[protected].
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Danish Raza 786
                          Jun 6, 2022
                          Report
                          Copy

                          On 04/06/2022 (4 June), by cred app 6000 debited from credit card but amount not credited into account. I complaint in cred support or by email but they are not responding properly and auto reply only by web. it's was my urgently requirements. Please resolve it and cred not taking it seriously. My order id is J8X3G08V04Z AND UTR No is[protected].
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kapil Khicchi
                            Jun 6, 2022
                            Report
                            Copy

                            My money deducted from cred but it did not refund 89 days ha complete and nobody is responding this is a very bed service.
                            Jun 06, 2022
                            Updated by Kapil Khicchi                             It's 30400 amount it's a big amount for me my number is [protected].
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              shamsher3611
                              from Jaipur, Rajasthan
                              Jun 6, 2022
                              Report
                              Copy

                              Address: No 1198, 3rd Floor, Salarpuria Emporium, 1199, 100 Feet Rd, Hal, Stage 1, Indiranagar, Bengaluru, Karnataka 560038

                              I pay the Rent Amount by Cred App on Saturday date was 04/06/2022 amount was Rs 30, 000. My amount was debited from my Credit Card but not received in my bank account. I send lots of emails and complaints regarding this but nothing happened yet. They showing only please wait. Please help me ASAP.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Anki Aswal
                                Jun 6, 2022
                                Report
                                Copy

                                Address: dehradun ,uttarakhand 248001

                                Hello Cred Team,
                                On june 1 i made the payment of 50000 in order to pay the rent . Although, amount is deducted from my credit card but not deposited in landlord's account.

                                It is showing status "payment processing" and amount will be credited in 1 day but its been 6 days, there is no amount deposited in account.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Divya_Selvakumar
                                  Jun 6, 2022
                                  Report
                                  Copy

                                  I have paid my credit card bill to ICICI bank using cred app, which is of INR 1, 15, 000 on Jun 3, 2022. The credit card bill due date is Jun 7, 2022.

                                  I have received a message from cred app few mins ago mentioning that the bill payment is failed and will be refunded in next 5 days. This is really not okay, as I have got the bill due date tomorrow and the amount is not unblocked. I need to pay the money by tomorrow.

                                  Please look into this at the earliest and I do not have enough money left to pay my credit card bill.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Asif Siddiquee
                                    Jun 6, 2022
                                    Report
                                    Copy

                                    Address: 1198/1199, 3rd Floor, Salarpuria Emporium, Opposite Cult Fit, Hal 1st Stage, 100 Feet Road, Indiranagar-560038. Bengaluru.

                                    I had made a rent payment of 49900 but the payment is not credited to landlord account plse check and resolve my complaint
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Asif Siddiquee
                                      Jun 6, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 1198/1199, 3rd Floor, Salarpuria Emporium, Opposite Cult Fit, Hal 1st Stage, 100 Feet Road, Indiranagar-560038.Banglore

                                      I have made a rent payment of 49900 through credit card but payment is not credited in lanlord account from 5 days plse help for this
                                      Jun 6, 2022
                                      Complaint marked as Resolved 
                                      Transaction id is 8LXPY5WJQZJG
                                      Jun 06, 2022
                                      Updated by Asif Siddiquee                                       Not resolved my complaint
                                      Jun 06, 2022
                                      Updated by Asif Siddiquee                                       Please relosve
                                      Jun 06, 2022
                                      Updated by Asif Siddiquee                                       No resolution of complaint till time
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit