Submit a Complaint
Claimed

Cred Complaints & Reviews

cred.club
1
Updated: Feb 16, 2026
Complaints 687
Resolved
71
Unresolved
616
So far, so good. Cred is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Cred will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Cred

Having problems with Cred?

File a complaint and get it resolved by Cred customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Cred

Cred reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sanjeevsaxena10
from Kanpur, Uttar Pradesh
Apr 28, 2022
Report
Copy

Address: T3/ 1006, EMERALD GARDEN, SWAROOP NAGAR
Website: www.cred.club

I made payment to CRED on 2nd Apr 2022 for amount Rs 2, 88, 191/
CRED has informed that CRED made payment to AXIS Bank account on 8th April 2022 against UTR N. IN6ON22040200P08
. However it is not reflecting in my credit card statement.
aXIS BANK HAS CONFIRMED THAT THEY HAVE NOT RECEIVED THE AMOUNT AND DUE TO TECHNICAL ERROR THIS AMPONT IS RETUNED BACK TO CRED.
CRED has to resolve the issue with Axis bank immediately, as a cusomer I am suffering. xis has imposed heavy penalty for not making payment within due date.
If CRED fails to resolve with Axis bank, I will be constrained to report to RBI OMBUDSMAN.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sbhara
    Apr 23, 2022
    Report
    Copy

    I have made a payment of Rs.220, 818.28 for Axis bank using CRED on March 31st 2022. Cred says this payment successfully sent to Axis using UTR IN60N22040200EDR .

    But axis bank says they have not received it . This complaint is about Cred's inability to track the transaction and help resolve this .
    Need help asap.please call me at [protected] if you need more details
    Now, Axis bank is charging me heavy interest and late fees
    Thanks
    Bharadhwaja Sure
    Axis card ending 1674.
    Cust id : 813545
    View replies
    Even I have the exact same issue. Is it resolved for you ? Its more that 20 days for me now. Interest etc etc has been charged in my card as well.
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      manabeet
      from Bhubaneswar, Odisha
      Apr 20, 2022
      Report
      Copy

      Hello Sir,

      I did the UPI transaction on 20/04/2022 through CRED application and amount Rs.1010.00 has been debited from my account but not credited the respective account.

      Even though the transaction history also not showing in the CRED application for this transaction which is very surprise to me.

      UPI ref no[protected]

      Please help me in this situation.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        assan
        from Chennai, Tamil Nadu
        Apr 19, 2022
        Resolved
        Report
        Copy
        Resolved

        Ticket id : #3481082.
        My registered mobile number : [protected], Name : Mohamed Assan B.
        I was make a payment on 3rd April. till now my payment not credited to my credit card and interest charges also applied for my credit card due to non payment.. its not good for my credit health. i was given so many reminders to your team but till now there is no solution. very very disappointed..

        its almost 17 days gone. if payment got failed means you should refund me within 7 working days right? why my payment still not credited in my account? very very worst support
        Apr 28, 2022
        Complaint marked as Resolved 
        CRED resolved all my issues.
        Apr 21, 2022
        Updated by assan         Refund initiated from CRED and it will take around 7 working days its seems. Due to non payment on 3 APR interest and over due fees applied to my credit card. CRED will give this entire amount as per they mentioned in payment history page. Documents attached for your reference. Reference Ticket id : #3481082

        Apr 28, 2022
        Updated by assan         Still i didn't get any response from CRED team about my interest charge refund. There is no fault from my end if payment failed means they should refund my amount within 7 working days but the refund my actual amount on after 19 days. Your team should take responsibility about this issue.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mudassar_sheknag
          from CHIPLUN, Maharashtra
          Apr 18, 2022
          Report
          Copy

          Hi,

          This is Mudassar, I have made the credit card payment of Rs. 27337 on 03-Apr-2022. The Order ID is 1320N96WWQG

          The payment is not yet credited in the credit card the last 4 digit is 5009.
          Already Due date is breached
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            parthanand64
            from Pune, Maharashtra
            Apr 15, 2022
            Resolved
            Report
            Copy
            Resolved

            I paid Rs.210261.46 on[protected] to BoB CMA Credit Card through CRED vide Order ID-EJJ5NWXN, UTR NO.[protected], PAYMENT METHOD-NB.
            This is unfortunate that BoB CMA Credit Card has not received the payment till today.
            Please expedite payment as the last date for the payment is[protected].
            Apr 18, 2022
            Complaint marked as Resolved 
            COMPLAINT NOT RESOLVED. NO STEPS WERE TAKEN EVEN AFTER 28 DAYS. 5TH REMINDER SENT TODAY BUT NO POSITIVE FEEDBACK.
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              I
              Imran0409
              from Chennai, Tamil Nadu
              Apr 14, 2022
              Report
              Copy

              Paid rent via cred app but not processed its been more than 4 days now. No resolution given yet.
              Lot of mails raised but so far no resolution provided

              Mohamed Imran
              Imran.[protected]@gmail.com
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                Chittu Sharma
                Apr 14, 2022
                Report
                Copy

                Address: 27-vankhandeswar nagar, thatipur, gwalior

                So I made the bill payment of 6, 924rs on 10 April 2022 and the cred app showed that it will proceed in 3 hours, its been 3 days the payment is still in processing and the expected date is getting increased every day, I've sent some messages in cred support center and its the same bot msg reply, my due dates are near and I have to pay them. please try to figure out or refund my money as soon as possible

                email id: [protected]@gmail.com
                order id: 563JOLX84649
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  Cred App customer care number-9064-786-587 contact us..
                  Apr 13, 2022
                  Report
                  Copy

                  Address: Delhi

                  But the amount has still not been credited to my credit card. The app keeps adding 1 more day to the estimated time of payment.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Cred App customer care number-9064-786-587 contact us..
                    Apr 13, 2022
                    Report
                    Copy

                    Address: Delhi

                    Payment amount debited from me but not credited to my Credit
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      U
                      uk5634
                      Apr 13, 2022
                      Report
                      Copy

                      Hi Sir/Mam,

                      I have done Credit card payment on 29th March 2022, Money got debited twice, already sent bank statement to Grievance Office Cred.

                      I have done several follow up on cred app chat and on email, not getting any response.
                      Apr 13, 2022
                      Updated by uk5634                       My Complaint is still not resolved
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        prosenjit guin
                        Apr 12, 2022
                        Report
                        Copy

                        On 4th April 2022 from mine account
                        Your payment of ₹2, 063.00 towards your SBI credit card XXXX-0048 has failed. Any amount, if debited from your account and received by CRED, will be refunded within *5* days.
                        You can view more details for this *order ID: P63G2G1EJ0W*
                        here: https://app.cred.club/k63y/transactionshistory
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          pakkhu9603
                          from Ghaziabad, Uttar Pradesh
                          Apr 11, 2022
                          Report
                          Copy

                          Payment amount debited from me but not credited to my Credit Card

                          Dear Grievance Team,

                          I had made a payment of Rs 1, 07, 588.81 for my credit card using the CRED app on 8th April 2022. It has been 3 days but the amount has still not been credited to my credit card. The app keeps adding 1 more day to the estimated time of payment. Yesterday it was showing me that it would be credited by 12th April 2022. But today it has again added 1 more day and it is showing 13th April 2022.
                          br...
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy
                          R
                          Rahulbaghele
                          Apr 11, 2022
                          Report
                          Copy

                          Address: banglore

                          Hii,
                          i was taken 20, 000/- cred cash on month of march-22 from CRED app and they did auto-debit system.

                          As per auto debit happen on 7th April -2022 but cred not showing the credited amount.

                          HDFC bank reference number against auto debit[protected] for 20, 706 &
                          [protected] for 38 Rs.

                          cred app showing in payment history is processing & created order id P11RDOLENP

                          but nothing got happen from 7th April 2022.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Subharaj1989
                            from Kolkata, West Bengal
                            Apr 8, 2022
                            Report
                            Copy

                            Cred cash loan emi

                            I have paid to clear out the dues for march (cred cash )amount 4518 and 4966 rs through internet banking wich i do normally. But still the amount wich i paid already still showing payment processing and till now its not sorted out . And i am worried . Again the same amount wich i paid already is again autodebited on 2nd of april and status( payment done ) So wat will happen to the amount of money wich i paid by myself by internet...
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy
                            Y
                            yogendra17
                            from Kota, rajasthan, Rajasthan
                            Apr 8, 2022
                            Report
                            Copy

                            I have done successfully payment of my credit card bill through cred app before due date with attached details of account .but still not reflected payment in cc account and auto debit charges deducted from account with gst so pls resolve it and do needful for refund my amount otherwise i will go legal action on it.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Dharmendrasonu
                              from New Delhi, Delhi
                              Apr 7, 2022
                              Report
                              Copy

                              Address: India, No. 1198/1199, 3rd Floor, Salarpuria Emporium, 100 Feet Road, Indiranagar, Bangalore

                              I have made the payment on date[protected] of my credit card The payment got deducted and failed by not going to my card but money was deducted from my account.After this, the people of CRED put them back in my account on the card, but by mistake my account details were wrongly mentioned in their place.So they put money in the wrong account, then I went to my bank and requested them to get that money back, The bank return my amount to CRED but CRED are not giving me that money.
                              I am very upset that ghost mental harassment is happening by mailing again and again but these people are not doing any revert.
                              It does not even have any customer support number so that I can contact. I mail them to which no one responds to me.I have also mailed the givens, that too did not give any reply.I request you please help me.
                              It's too long please get my money back.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Srini1675
                                from Bengaluru, Karnataka
                                Apr 7, 2022
                                Report
                                Copy

                                I had paid my rent using Cred app thru my credit card on Apr 5th 2022. The cred team is not sending house rent reciept and always I get automated response whenever I send email. Cred is very unproffessional and cheating customers
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rahuljain241094
                                  from newai, Rajasthan
                                  Apr 7, 2022
                                  Report
                                  Copy

                                  Address: No 1198, 3rd Floor, Salarpuria Emporium, 1199, 100 Feet Rd, Indiranagar, Bengaluru 560038 India

                                  Hi team,

                                  I need some help with one of my transaction of paying a rent amound of 60000.
                                  I paid the amount 60000 on 01/04/2022 at 2.35, but it is still not transferred .
                                  Your transaction status is showing approved by bank but the amount is still not showing in my landlord account.
                                  Its been more than 6 days .
                                  I share my landlords bank statement many times, thr money is not transferred.
                                  The UTR no. ( N[protected]) provided by you shows invalid in bank.
                                  Bloody cheaters and fradusters.
                                  Transfer money back to my account.
                                  Iam going to consumer court.
                                  You have to pay for this harrasment.
                                  I have no my money in my account to pay my landlord again.
                                  Either transfer money to my card back.
                                  Or transfer to my landlord account
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Muhammed Rashid k a
                                    from Thodupuzha, Kerala
                                    Apr 7, 2022
                                    Report
                                    Copy

                                    Address: Kottiyattu (h) vannappuram p.o vannappuram Ambalapady 685607
                                    Website: Cred

                                    I was make a payment on 4/4/2002 from my credit card to my bank account by using the application CRED..the money is debited from My HDFC credit card account.but its not credited in my federal bank account.i was waited for three working days..but it is not credited.i have sent some mails but they dont replay me..please help.the money is very urgent.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit