Cred Complaints & Reviews

I have buy smart watch on CRED application, I got product but it is damaged. I have contacted to customer care or support but not any responses ..

I have made a rent payment thro' cred on 08.05.2022, till date the amount not credited to the landlords account
registered Mobile no: with Cred:[protected]

I have already paid fees and amount is not been reflected on the receiver bank yet, payment was done o May 5, 2022, so please contact asap

Hi,

I have paid rent with HDFC credit card on 4th May 2022 9AM but still the landlord not received money.

When I check the status in CRED app it is showing the status as "processing" and the payment will be credited in 1 day.

The same status shown since last 4 days.

Please resolve the issue.
And also help to delete the account permanently.

Regards
Harinath

Initiated a payment of icici credit card via CRED on 14th April 2022. The transaction failed but amount got deducted from my account. Normally such failures get refunded in maximum 7 days, but somehow CRED has not yet refunded the amount, its already 22 days and counting. The customer care just keeps giving standard replies, with no tangible help. Expecting a refund in bank account or atleast credit to credit card account.

Placed order through cred app shop for pasta sauces from spice story on 17 Apr.
Due date of delivery was 26 apr. Pickrr tracking
Courier delhivery
Tracking id[protected]
Orderid #18783.
Complaint raised multiple times ref no 3737438
There is no satisfactory response neither they are refunding nor sending the product.
Multiple mails sent from yahoo. Com but not satisfactory response.
Photos attached

Order id is 90GYG02ED12. rent payment of 5000 is processed on 29 april. 6 days gone but the payment is not transferred, there is no response from cred company, also there is no support service, zero customer care, please take strict action against such bad companies, Urgent transfer my money back.

Hello,

I have done 3 transactions of 20k each against my credit card payment via cred app using phone pe option on 24th April 2022. Attached are the transaction details for the same. Out of the three transactions two were loaded to my credit card account against the monthly bill by the cred app, but one transaction of 20k has not been loaded to my credit card account by cred. I have checked via phone pe support and they had confirmed that amount has been credited in cred account. I had already raised a complain to the grievance office of cred but it's been more than 7 days and they have not revered back to me with any information.

Since the amount is deducted from my savings account and credited to creds account and they have not paid my credit card bill amounting to 20, 000 rupees I would like to have my money amounting 20, 000 revert back from cred asap.

Hi CRED,
Amount not refunded to my account, my mobile number [protected] and e-mail MohamedAbdullah.[protected]@gmail.com . Why the not replying any of query in app . Refund my 4000 rs . You are holding from last one month. If you think you are a intelligent then compliant will go to court about your fraud app

Dear Team,
I pulkit garg buying a tizum white type c fast charging cable threw cred app. In the rupees of 79. On 25 apr 2022 i am recived my order when i open the packet and use this product. this product is defective i am immediately complaint cred team in cred application and cred team provide me a complaint number #3705407. But till now my complaint is open and cred team not provide any type of solution so i requested please help me.

Thanks you
Pulkit garg

Hi Consumer forum Team,

as I shared below email communication with cred as I'd one payment of 1.55 lac for mg hdfc credit card via cred application through my kotak netbanking .

payment deducted since more than 48 hrs but still not credited or reflected in my hdfc credit card as today is my last of bill payment nor they refunded in mh bank account not even credited to my hdfc credit card after multiples email following up here below is email communication.

pls help me out for this payment refekctikn to mg gdfc credit card or refund my original bank account so that I can clear mh hdfc payment today itself without any bank charges.

thanks
Rajesh Solanki
[protected]

Hi Team,

pls update on this transcation whether it will reflect on hdfc credit card as my card due date is today only or refund to original bank.

it really bad experience still stuck money nor itsrekefcted in credit card and not in original bank account from where payment done.

today is my card last day for payment who will responsible for payment late fess if this payment not done within time line.

it's clear that more than 48 hrs this payment stuck, cred will pay my late payment if not then make it clear else need to take action this.

Regards
Rajesh Solanki
[protected]
Hide quoted text

On Thu, Apr 28, 2022, 10:32 rajesh solanki wrote:
Hi Team

today I just got this message recieved form cred in sms

Payment of INR 155, 000 for HDFC Bank credit card XXXX-4117 on 27-Apr-2022 (order id 6N3L4ZE03QG) has now been received. This amount will be refunded back in 5 working days. Setup your Instant Refund account now to get this in 3 hours.

pls call urgently as if your platform received then it should credit in my hdfc credit card.

arrange the call to fox the issue better way

thanks
Rajesh Solanki
[protected]

On Thu, Apr 28, 2022, 07:51 CRED Grievance Officer wrote:
Dear CRED Member,

We are waiting on a response from your end, regarding your Ticket ID – 3725098.

Should you have already reviewed our response, feel free to ignore this email. If not, awaiting response here & will be glad to work upon the same.

However, in case you still need further assistance, please do not hesitate to reach out to us here.

Regards,
Team CRED

Security deposit already debited from credit card two days back but outstanding reflecting for card usage but payment still not recd kindly revert will raise it to rbi n consumer court as no reply

I made payment to CRED on 2nd Apr 2022 for amount Rs 2, 88, 191/
CRED has informed that CRED made payment to AXIS Bank account on 8th April 2022 against UTR N. IN6ON22040200P08
. However it is not reflecting in my credit card statement.
aXIS BANK HAS CONFIRMED THAT THEY HAVE NOT RECEIVED THE AMOUNT AND DUE TO TECHNICAL ERROR THIS AMPONT IS RETUNED BACK TO CRED.
CRED has to resolve the issue with Axis bank immediately, as a cusomer I am suffering. xis has imposed heavy penalty for not making payment within due date.
If CRED fails to resolve with Axis bank, I will be constrained to report to RBI OMBUDSMAN.

I have made a payment of Rs.220, 818.28 for Axis bank using CRED on March 31st 2022. Cred says this payment successfully sent to Axis using UTR IN60N22040200EDR .

But axis bank says they have not received it . This complaint is about Cred's inability to track the transaction and help resolve this .
Need help asap.please call me at [protected] if you need more details
Now, Axis bank is charging me heavy interest and late fees
Thanks
Bharadhwaja Sure
Axis card ending 1674.
Cust id : 813545

Hello Sir,

I did the UPI transaction on 20/04/2022 through CRED application and amount Rs.1010.00 has been debited from my account but not credited the respective account.

Even though the transaction history also not showing in the CRED application for this transaction which is very surprise to me.

UPI ref no[protected]

Please help me in this situation.

Ticket id : #3481082.
My registered mobile number : [protected], Name : Mohamed Assan B.
I was make a payment on 3rd April. till now my payment not credited to my credit card and interest charges also applied for my credit card due to non payment.. its not good for my credit health. i was given so many reminders to your team but till now there is no solution. very very disappointed..

its almost 17 days gone. if payment got failed means you should refund me within 7 working days right? why my payment still not credited in my account? very very worst support

Hi,

This is Mudassar, I have made the credit card payment of Rs. 27337 on 03-Apr-2022. The Order ID is 1320N96WWQG

The payment is not yet credited in the credit card the last 4 digit is 5009.
Already Due date is breached

I paid Rs.210261.46 on[protected] to BoB CMA Credit Card through CRED vide Order ID-EJJ5NWXN, UTR NO.[protected], PAYMENT METHOD-NB.
This is unfortunate that BoB CMA Credit Card has not received the payment till today.
Please expedite payment as the last date for the payment is[protected].

Paid rent via cred app but not processed its been more than 4 days now. No resolution given yet.
Lot of mails raised but so far no resolution provided

Mohamed Imran
Imran.[protected]@gmail.com

So I made the bill payment of 6, 924rs on 10 April 2022 and the cred app showed that it will proceed in 3 hours, its been 3 days the payment is still in processing and the expected date is getting increased every day, I've sent some messages in cred support center and its the same bot msg reply, my due dates are near and I have to pay them. please try to figure out or refund my money as soon as possible

email id: [protected]@gmail.com
order id: 563JOLX84649