Cred Complaints & Reviews

I have made a rent payment from my Axis bank credit card account on 1st April 2022. I got a message on 4th April that the amount has successfully credited to landlord account but actually the amount wasn't credited at that time when i checked with landlord.
I raised complaint through mail but still waiting to get resolutions, Today it is 6th April almost more than 5 days have passed the payment is not credited to my landlord account. Payment was debited from my Axis credit card on 1st if april itself.

I need refund back or the money has to be credited to the account immediately.

I'm Ajay Koli, I have withdrawn the amount of 11000 on 1st April, and the order id is YWGL4ZG9X6Z. It's been more than 5 days now but the amount is received in a bank account.

I'm trying to reach your customer support but I didn't get any response from them.

even though I didn't receive the amount in-app it has already started to charge me

I reached out to support via Cred App a couple of times since the last 2 days but with no response.

I made a Credit Card payment of 22999/- from my ICICI savings account -- ICICI Credit card. Though 22, 999/- is deducted from my savings account only 20, 000/- is credited to my card.

So where is 2, 999/-? Now, I really can't trust Cred App.

I have mailed Cred support and grievience and haven't heard anything back yet.

I have made amount 25000 Through cred on 01 APR 2022 and its been 5 for now amount haven't received yet and complaint raised almost everywhere and even i contacted customer care they asked me the details example my state and and transaction ID everything before getting all the details it replying the mail was super fast once they got the details nothing from there end I'm sending reminder mails twice thrice an days i didn't get anything from there end.. 25K is my one month salary I'm asking my money back.. please

i have mentioned my ticket ID #3418479

Email ID : [protected]@gmail.com

Dear sir/madam I pay my credit card bill payment of 33825.77 from my account.cred show payment successful from my account but does not get in my credit Card account.after this transaction I pay 10 rupees twice. In same credit card account.who show successful.please solve my problem

Dear sir
I have already done the credit card payment of Rs.80950 through phone paye but payment not showing in my bharat paye ap

Dear Sir I had placed an order of two almo company tshirt from Cred app on 30th Jan 2022, whose order was Id on 62681DQ2Q0 order was also confirmed.Goods not found till date Even after repeatedly complaining in the Cred app, no action was taken and the money was not returned.Request to take quick action regarding this

I have made the payment of INR 22, 423.42 via CRED using my SBI bank account on 27-Mar-2022 at 22:25 IST, however, the transaction got failed at CRED Application but the amount was debited. I have been following up with the CRED Team since then but I haven't received any resolution and my complaint ID 3354351 was closed without any resolution.

Every time, I am getting a standard reply that it has been forwarded to the concerned team and it will take 24-48 hrs. But it has been more than 60 hours without a resolution. Also, the due date of my credit card surpassed which was March 29, 2022. I would appreciate it if my money is refunded immediately without any further delays.

On 9th march i made payment of my credit card and payment got failed and money deducted from my bank account as per your policy i waited more than 7 working days and even i contacted my bank, they are saying payment credited to that particular account in which i was making payment, help me with this problem asap

I have made a payment using cred app. First, it displayed as successful. But later it displayed as failed. And the amount was not credited back until a week. Due to this, the fine was charged on my credit card stating late payment. And now when I have approached the cred for a refund, they are delaying saying that they are working on it for a month. In the first call, they said they will refund. But now they are not responding. It is not at all my fault to bear a 30k fine. I need my refund back as it is not my fault. Please do the needful.

I made a payment through Cred and my order no is GW6D8821RVG, on 10th March 2022, to RBL Bank Credit card, CRED Promised me to deliver the amount in 14 mins as per the attached message, unfortunately it paid to bank 14th March 2022; due to now this delay I am paying INR 3180 as overdue payment fee; the torcher I went through is unbearable, I was unable to reach them since they don't have any customer care, i was unable to write them since I don't have their proper email id; Govt as to ban such type of application which is nonuse to people

I would like to inform you that I had made a Rent payment towards my SBI Credit Card through CRED App with an Amount of Rs. 114556/- on 11th March 2022 with Order ID-8LJ2V6NV5Z9 CRED showing me that your payment towards SBI Credit Card awaiting confirmation it will reflect in your Landlord's accounts within 24 hrs . But still the payment not yet received landlords account. I informed CRED team 6-7 times at there official email ([protected]@cred.club, but they are simply saying we regret the inconvenience caused. We really appreciate your patience and kind understanding is this matter. Your concern is already in discussion with our relevant team and will get back to you at the earliest possible along with an update. Please allow us some more time for the same. Today 17th MARCH 2022 CRED already 06 days late towards my rent payment and simply doing my mentally harassments . Please take an appropriate action against Cred App and mentally harassments claim Rs.50000/-.

I would like to inform you that I had made a Rent payment towards my SBI Credit Card through CRED App with an Amount of Rs. 114556/- on 11th March 2022 with Order ID-8LJ2V6NV5Z9 CRED showing me that your payment towards SBI Credit Card awaiting confirmation it will reflect in your Landlord's accounts within 24 hrs . But still the payment not yet received landlords account. I informed CRED team 6-7 times at there official email ([protected]@cred.club, but they are simply saying we regret the inconvenience caused. We really appreciate your patience and kind understanding is this matter. Your concern is already in discussion with our relevant team and will get back to you at the earliest possible along with an update. Please allow us some more time for the same. Today 17th MARCH 2022 CRED already 06 days late towards my rent payment and simply doing my mentally harassments . Please take an appropriate action against Cred App and mentally harassments claim Rs.50000/-.

I would like to inform you that I had made a payment towards my RBL Credit Card through CRED App with an Amount of Rs. 12774.35/- on 10 March 2022 with Order ID-YNGXV3Y1WLN
CRED informed me that your payment towards RBL Credit Card successful and it will reflect in your Credit Card payment within 72 hrs . But still my RBL Credit Card payment statement pending with an interest of Rs.1770/- I informed CRED team 2-3 times at there official...

Payment done on 10th March(Order id= XW16Z4PVD5V)but still cred is showing payment under process on the other hand sbicard is continuously calling for payment, it's really harassment,

My name is Jithin rajan.

Registered email id : [protected]@gmail.com
contact no : [protected]

I have made deposit amount for my newly rented home on cred app on 09/03/2022 with my icici credit card for an amount of 200000 rs /- order id VQ1RP3WPW12X. Money got debited from my account but the payment is still in process for the last 4 days as on date 12/03/2022 .Due to the delay, i've paid the security deposit through other source to the landlord.So I no longer need the help/service of cred due the delay .

i, ve send an email regarding the issue to the grievance team .As a replay Cred team send an email with expiry link for assistance. Also i've Tried multiple ways to contact support but failed.

Details of payment deducted

Deposit amount: Rs 200000/-
service charge: Rs 2100/-
total amount : Rs202100/-

Please help me to get my full refund of the amount with the service charges ie. Rs 202100/- that i have paid, on my original payment mode that used for the transaction.

Hi Team,

EMI of Rupees 44660 is already deducted on march 2 2022 By Auto Debit from my SBI Account.

I waited for Few Days for the status to get updated in Cred but still status is showing as in Processing.

I want to Fore close the Loan and Cred App is not allowing me to Foreclose the Loan amount
I asked for cred support and it may take 7 working days to resolve the issue.
After 7 working Days I still issue is not resolved and asking me to wait till 15 to get status update.

I want to save my interest charges by foreclosing but Here Interest is being accumulated by waiting Period and not allowing me to Foreclose the Loan.
Calling and Updating that it is tech issue with partner is not agreeable when we are in Technology Driven Industry.

I have attached the Below Screenshot details

Regards,
V Yella Reddy

I paid 40000 through pay rent option amount got deducted but it is not credited to landlord. I have been following it is 10 working days issue not resolved raised a ticket on March 7th 2022 still issue not resolved but they have closed the ticket without refunding my amount .My ticket ID 3226336 amount still not received from my side to card or account.please work on this immediately and resolve my issue as soon as possible...

Hi team

I have paid amount from card 90k to landlord account but still they have received it not a problem but please credited to my source account (credit card) which I was paid on mar 5

Today mar 10

I have paid again amount to card to landlord again 90k still it's showing process (rent agreement is verifying) please I dont have trust on you guys

Pls give me amount 180000 rs to my source account

One more thing they have block my account which I was unable to contact cred chat bot
Name solomon
Mallarapu.[protected]@gmail.com

On 1st March i transferred Rs 70000 rent to landlord account, but it's still not credited and amount is debit d from my credit card
UTR no of this transaction is N[protected]
Please help