Cred Complaints & Reviews

I was trying to pay rent on cred app and the money was deducted from my credit card and then the transaction on cred showed cancelled with no further information. I have sned several emails to cred as they are only available on email. There is no answer or solution on this. Money deducted email shows that the koney is gone to DREAMPLUG TECHNOLOGY which is the payment platform used by cred app

I have paid tution fee but it failed my money has been debited it has been 14 days i have not got my refund

I have made a payment on Rs 17158 on 31st Oct using CRED against my HDFC Credit card. But till date it is not credited in my account and there is no response from CRED customer support. Plz help

I was made the payment on 14th Oct'21 but trasection was failed and amount is deducted 25355 rupees... After wait 7 days but still amount not refund in my card.. I have sent multiple mails but no any one provide resolution.

Ticket I'd 2268907

Please help me

Regards,
Ajit

Hi,
I paid my rent on 4th of October and the payment failed and refund will be initiated by 11th of October 15 days are passed but no response

I even mailed the issue but no response, please anyone help me

Hi

My name is Siddharth and I paid my rent on the 4th of October from the Cred app.

The landlord hasn’t revived it and neither have I got a refund.

I have tried to reach them via email, Twitter and chat but no resolution.

It’s a bit which says refund will happen in 4 days and should reach you by the 11.

Today is the 15th and I don’t know where my money went and have no clean view on it.

Plz help!

Ordered electric toothbrush from Cred on 2nd. Received the box on 9th 0ct which had a organisation welcome kit(bottle, book, pen) of no use. When escalated to customer care. They told they will check and tell. Till now no response again on the resolution. Follow up email says please be patience. I did not receive my products and I want the refund right now. order id XZX1V3EZ5VR

Really don't know what you think about it is

Respected Team,
Completely surprised after reconfirming cred offer coupons.
Was not expected from such a brand. Want to highlight in media and top senior executive as well.
Cred people are making fool of customers and playing with hard earned money of middle class people.

Reasons- Offer of free Beardo 1500/- dark side perfumes, same is avaliable for Rs. 600 on multiple shopping websites, also they have T&C to add minimum of Rs. 850 to get this perfume free. Perfume worth of Rs. 600 and they showed it as 1500..Also Man company 2 perfumes combo is worth Rs.600 on multiple shopping sites as well, but they are showing it as 750 approx after discount. Wow.. What kind of baseless business is this.. I have screenshot of all products price comparison.
Plz take possible actions.

Thanks and Regards
Ankur Khemka

This complaint is regarding the cred app where they are taking money from customers and not providing any details of the order. It has been 11 days since I placed the order and no update whatsoever even after contacting their support. The support says they are trying to resolve it but of no use. This is a fraud company. The only way you can contact them is through the mail and the support is pathetic. The replies look like robot mails with the same responses.

This complaint is regarding the cred app where they are taking money from customers and not providing any details of the order. It has been 11 days since I placed the order and no update whatsoever even after contacting their support. The support says they are trying to resolve but of no use. This is a fraud company.

Hi,
I have bought lots of products from cred these recent days but other than cred merchandise and 1-2 company products nothing has been delivered. Kindly check and update on the same as it's been almost a week on many products and there are no tracking updates and I can see a lot of products are having issues in pickup and dispatch. This is not expected as normally products get delivered in 4-5 days and there is no proactive approach from cred to get them delivered to customers. All these are PREPAID orders and i am waiting to receive them so get them DELIVERED!!!

Hi,
I have been using cred from the last few years and have always liked the platform but the recent event has totally shown the loot done by the company.

I have bought certain Cred Merchandise products like mobile wallets and copper bottles.
I took part in the vivo ipl jackpot campaign and bought the above products alongside many other products but what has happened in the last 2 days has shocked me.

Mobile wallet: INR 299 date 29 sep

Mobile wallet: INR 49 date 02 oct
A staggering 84% drop in price in just 2 days

Copper Bottle: INR 999 date 29 sep
Mobile wallet: INR 499 date 02 oct
A staggering 50% drop in price in just 2 days

Portronics Earphone: 249 now 99 A staggering 60% drop in price and mrp is 600

If dynamic pricing is there then why its not at least fixed for a full campaign and the so called DYNAMIC PRICING for own merchandise is not at all less than loot where in just 2 days the CRED company itself liable for their merchandise's cost and price manipulates prices at such higher range.

A customer paid you 250 rs more per wallet order and i ordered 20 of them so basically 5000 more than what its worth today which is actually its worth. So looting money from customers and giving it in the name of a jackpot is a total hoax and scam and what not.

I need a refund for such highly manipulated products i bought and best is take them back and refund the amount.

I was not able to make payment through cred app even after multiple attempts and reaching out to customer care. After realising that the app serves no purpose, I wanted my account deleted, and since the past week have reached out to customer care through the app and mail and have asked for deletion of my account, but to no avail. It's as if they are holding my account hostage for some reason.
Details of my account are left floating in a account which I want nothing to do.

I have been using the CRED app, for 8 months to pay my Credit card bills. However, this month money has been debited twice from my account. I tried to reach customer care through the application. After some time I got a call claiming to be one of the representatives of CRED stating that he will help me sort out the problem. He had all the details of the credit card which is added to the cred application. He took remote access of my mobile using any desk, I did notice that on any desk there was a CRED logo and fortunately they tried siphon money from RBL bank credit card of 20232Rs. However, I immediately closed the session and blocked my card. There is no response from the cred team about this incident. I would request other users to stop using the application.

My payment on cred app have filled three times the first time for 9 lacs then again for 12 lacs yesterday I tried to make my IndusInd Bank payment for 75000 it failed the first time I tried to do it again IT field again this people have no call centre the call centre number listed online all bogus and goes to frauds this people at carried on writing to them on a very difficult to find support page on the app do not respond the last response I got was generic and 48 hours ago they do not care one-bit about customer stress about getting no response about where your money is it is totally frustrating and I think the company purposely force back money is from customers to put in a liquid fund which they might use to fund their company this should be seriously looked upon by honorable securities and exchange board and honorable reserve Bank of India so that the digital India initiative started by our prime minister Narendra Modi does not fail with apps like this people will lose faith in the digital revolution these people should be shut down and should be shut down immediately they are so high handed in their response after seeing so many customers inconvenienced did not even care to respond search financial apps should be shut down I will be writing to the honorable security and exchange board and to the honorable reserve Bank of India with my complain and my plea to shut these people down

Hi,

I have recently(22nd Sept) tried to make a payment on cred for my ICICI Bank credit card with an amount of Rs. 21, 200 and the transaction failed, however the said amount got deducted from my bank account.

I tried to reach to customer support but got stuck with automatic response system.

Registered email id is - [protected]@gmail.com
Mobile number-[protected].

Please look into this and resolve ASAP.

Regards,
Roshan.

I have paid amount through cred app to another blocked icici credit card around 17 thousands last year 2020 September, till now issue not resolved. Among not refunded. We have sent mail and chatting done in cred app. No use.. this is my cell numbers [protected] and [protected]. I will be available at after 6.30pm on every day.

I made my ICICI credit card payment for last 6 months using cred app, but payment on 2 nd August and 11th August of 12000 and 11500.
The payment has gone to some other credit card which is not mine, the payment does not reflect in my account, so please reverse my amount as soon as possible, kindly do the needful

Cred App Cu.st.om.er _Ca-re Nu.mb.er.-9339:-:555-:-291-???