Cred Complaints & Reviews

I am getting calls for collection when I have already made a payment on the cred app on 06/08/2021 it shows it's done but bank has not received as I have checked its been more than 5 days and there is still no UTR number for payment and customer support is more useless

Its misleading.

Reach out to me on [protected]

Dear sir, I Monu Kumar had made a payment through CRED app yesterday at 1348 hrs of amount 12000+186 (service tax) to my other account but the amount yet not credit in account. I send email and feedback many time but still no reply from there. Sir please hel me

Dear sir, I Monu Kumar had made a payment through CRED app yesterday at 1348 hrs of amount 12000+186 (service tax). But the amount yet not credit in my other account. Many time I forwarded email and feedback on app but still no response. Plz help me sir

Date : 06.07.2021

number : [protected]

Yesterday i was pay my Sbi credit card bill rupees 1580/- through cred app
two times debited in my account credit card only once received.

Please find attached my bank statement.

kindly resolve this.

Regards

Esahak nevin

I HAVE paid the credit card bill on 4th July it was hdfc bank credit card
in the cred app it shows successful but still the amount is not reflected to my card so please refund TO MY ORIGINAL source
UTR-N[protected]
as soon as possible plz solve the issue

I, Nadimpalli Eswara Prasad son of Sri N.Santharam, aged about 46 years, presently residing at: Plot NO.404, Dharani Sai Apartments, Near Keshavareddy school ground, Venkata Ramana Colony, Kurnool – 518006 and in Skandhanshi Infra Projects India Pvt Ltd Company, Kurnool.

I am the holder of Andhra Bank Credit Card No.[protected] and I generally use my credit card for making all ‘bill payments’ regularly by using CRED App (http.cred.club). I found that from the last one month onwards, the CRED App was not working in connection with ‘Andhra Bank Credit Card’ as I was unable to pay the credit due amount by login the App., and I have raised a complaint in Cred App and I have been give complaint Token No.1556019.

After that I searched for the customer care number in Google and found the customer care No.[protected] and I had contacted this number today at around 7.45am but there was no response. After a few minutes I received a call from the above -mentioned customer care number.

While having discussion with the customer care I have been asked to give the details of Card expiry date with cvv which I have given in confusion assuming that the system is being rectified. I have subsequently received OTP No. 0315 while the conversation is on and I have asked to give the OTP Number also; as soon as I gave my OTP A transaction of Rs. 50775 has been done using your Union Bank of India Card ending 7001 at CRED 56003 on 18 May, 2021, 08:10:26. Available Limit is 6436.11.

And the Customer Care was still on line and he also asked to provide the details of another credit card of SBI & RBL credit cards which are available in CRED App for transfer the amount from one Card to another credit card.

After discussion, he again transacted with the given Card information sent and I have received another OTP for the credit the amount of Rs.4062/-.A transaction of Rs. 4062 has been done using your Union Bank of India Card ending 7001 at CRED 56003 on 18May, 2021 at 08:52:21. Avail Limit is 2374.11. After a long discussion with him, he suggested downloading ‘Any Desk software’ from the Play store in your mobile and the Phone was disconnected. After that I had contacted Andhra Bank customer care for blocking the card.

Rbi Complaint No. [protected]

National Cyber crime report compliant No. [protected]

Kindly solve the complaints

Thanking you sir,

(N Eswara Prasad)

Mobile No.[protected], Plot NO.404,

Dharani Sai Apartments, Near Keshavareddy School ground,

Venkata Ramana Colony, Kurnool - 518006

I have a transaction of Rs.10000 to sbi credit card using CRED app and amount is debited from my account but on CRED app it shows as failed transaction. I contacted my bank and they said that the transaction is successfully done and debited, they also provided RRN of the transaction.

I also raised the issue with CRED, they asked for bank statement, I have provided them than also their auto reply system keep asking for bank statement.

As they don't have any customers care number I am stuck with their auto response and non refund.

Please help

Not getting Refund.

Cred is taking valuable information of credit and debit cards and when we pay through cred we get coins to buy rewards. They are luring users with coins and they are providing rewards where we can't pay with full coins to buy them instead we can pay only few coins and rest we need to pay from our pocket again
This way they are exploiting users with business strategies by taking important information like our transactions etc.

Hi Team
I have made my credit payment of INR 5000 from cred. My money got deducted from account and it is not reflecting in credit card statement. I am doing continous follow up with cred but they are not replying. Please help as late penalty charges are charged in my ICICI credit card.During this corona time, i have very limited money in account with many dependents at my home.
Please take a strict action CRED and help me to get refund of my money.

My name is Hiro Nenwani and I am using cred app for payment

I have made payment in my Axis Bank credit Credit card (No - [protected] )and Rs 47000 on 08 May 21 through cred application but same is not reflecting in Credit card payment . My card no is : 5305
. Please confirm the status of payment and update in system

Hi i manoj vaity tried make my credit card payment money deducted from my account but payment not done its showing failed now and no reply from their side what should i do please take some against cred app its a fraud

Am paid through cred app sbi card bill Amount-96100 but not credited my card april 12th 2021, order id KLGY8X8ZPM amount -96100
Transaction date[protected],

UTR NO[protected]

My SBI card total bill 44860 I paid amount rs 22000 before due date but amount not received my credit card available balance.what can I do?I paid the cash way to CRED app

Dear sir,
I made a payment of ₹50000 and ₹71000 towards my credit card in the month of December 2020 which is still not received at credit card's end.
Look into this and contact me asap
[protected]

I made an online payment using cred and i was charged 2 times sir, please look urgently. it was huge money. my phone number [protected]

I have paid Rs. 21250 to HDFC credit card bill through CRED application but amount not credited in my credit card.

Same amount has been debuted from my bank account but still my credit card not showing that amount I need my refund

Sir please help me...

On 1st Feb, 2021 I have done a transaction of Rs 125315/-via Cred app towards my HDFC credit card bill payment using Sbi internet banking facility. My Sbi bank account got debited after authorisation over OTP.
But the same time I got another message from Cred app that "payment of ₹ 1, 25, 315.00 for your HDFC Bank credit card 5523-65XX-XXXX-6773 failed. Any amount, if debited from your account and received by CRED, will be refunded. Order id is K9EXP21VNK".
But still i have not received my refund. I have requested cred many times that on 6th Feb I ll getting charged for late payment & finance charges that is going to be appx 8k. But they only reply it will take 7 working days.. In that case I ll loose my credibility in Hdfc bank I have never been late to my bill payment.
Who ll bear these charges. Cred app should take the responsibility.please get me out of this..why refund takes so much time... I also wanna know the reason why my payment get failed. My email ID is [protected]@gmail.com

Hi. I have been using CRED to pay my credit card bills and recently they shifted all the UPI transactions to their own CRED UPI. I had to make two transactions on 23rd Nov because the first transactions did not go through - amount of INR 10000 was debited from HDFC Account but it showed transaction has failed. CRED itself acknowledged receiving the amount twice but the same transaction hasn't been received until now. As I write this today on 2nd December, I have tried to reach CRED customer care 4 times and I have been writing to them since 23rd Nov on daily basis; but all my mail and complaints are turning futile because there has been no response from their customer support team. I raised a complaint to HDFC Bank too but I am unable to understand the status of the same.

Last days i have pay credit card ending 0009 bill through cred app Order id K16QY8J447. UTR NO FBBT[protected]. Cred app screenshot attached in this email. In my card no payment not add. Plz provide salution nd give card number which my payment recived.my cred mobile no.[protected]