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Cred Complaints & Reviews

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Updated: Feb 16, 2026
Complaints 687
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71
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Cred reviews & complaints page 4

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K
Kamal vashisht
Nov 29, 2023
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Maine credit card ka bill jama Kiya ... Account se 77000 rs kat Gaye par par bill jama nahi hua
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    A
    Ashwin A
    from Bengaluru, Karnataka
    Nov 22, 2023
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    Two Wheeler Insurance Not Issued From Past One Month

    Address: No. 1198/1199, 3rd Floor, Salarpuria Emporium, 100 Feet Road, Indiranagar, Bangalore - 560038 (Opposite Cult Fit, Hal 1st Stage)

    ICICILombard Policy for two wheller brought from CRED. But durle to a glitch I am not able to update the KYC and the option to update the KYC till now not available in the app. From Oct 26 2023 sent multiple mail and all the required documents for KYC, till today Nov 22 2023 no reply and the policy not issues. When placing a call through app, the executive informs they ate from Credict Crad department and could not help me. Attaching all...
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    Ashwin A
    from Bengaluru, Karnataka
    Nov 22, 2023
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    Address: No. 1198/1199, 3rd Floor, Salarpuria Emporium, 100 Feet Road, Indiranagar, Bangalore - 560038 (Opposite Cult Fit, Hal 1st Stage)

    Have taken a two wheller Insurance From CRED platform. The Insurance provider was ICICILombard. Due to a glitch in app I was and I am not able to update the KYC. Hence raised a issue and they asked me to send the Adhar Card for KYC. I brought the Insurance on Oct 26 2023 and sent all requested documents in mail but today it's Nov 22 2023 and still no updates from CRED and no replies to my multiple follow ups. When I do get a call from support they say we are from Credit Card department an can't help on this. No replies to any of my mail still now, attaching the xommunication below.
    Nov 27, 2023
    Complaint marked as Resolved 
    After almost a month following up with Cred on mail, amount is refunded
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      Y
      ydvnl
      from Mumbai, Maharashtra
      Nov 13, 2023
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      Address: B6, 602, RUTU ENCLAVES, GHODBUNDER ROAD

      Dear sir,
      I have paid the credit card bill amount on dtd 8-11-23 vide utr no. IN6BT23110810DLH through CRED APP. against that we have paid below mention amount to Cred.
      = 08 Nov 2023 My0vRRvgJ39PCe-RAZPCREDCLUB [protected] 08 Nov 2023 4, 097.00

      But after 6 days that amount is not credited in amex card account (confirmed by Customer care).

      request to resolve the issues as soon as possible and refund the amount.


      Regards
      Anil Yadav
      Nov 13, 2023
      Complaint marked as Resolved 
      Dear Sir, Still Issue is not resolve. why it is showing resolve ????????????????????
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        A
        aprajita bagchi
        from Bengaluru, Karnataka
        Nov 13, 2023
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        Numbers getting spread

        - 13th September 2023. The number from Nua / Cred has got spread everywhere and now frausters are calling. Here is the name of the fraudster and she has two phone numbers and a group of women with her - [protected]. She calls herself as Chanchal Sharma.another number is [protected]
        - Cred has a lot of startups connected to it. i did shopping using one of their connected startup Nua after getting a coupon after playing cred game.br...
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        Abhi5hekk
        from Aurangabad, Bihar
        Nov 9, 2023
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        I have made a transactions on 1st November 2023 in which payment of Rs.47658 on 1st November 2023 through CRED app for my ICICI credit card is not credited. Payment has been made from my ICICI savings account using UPI via CRED app - Till today 09.11.2023, it is NOT credited to my Credit card.

        Amount - 47658
        ORDER ID - Q96Z3DDL1X2
        UTR Number - AXNFC[protected]
        Transaction Type- UPI via CRED

        I have contacted ICICI bank customer care they clearly stated that one payment with amount 47658 was not credited to CREDIT CARD and need to check with CRED support.

        CRED App is still showing as payment successful and showing as fully paid in CRED app whereas the payment is not reflected in my ICICI Credit card statement. Support is very poor over mail or App. It is unnecessarily giving torture and restless to consumer's. Kindly do the needful either pay it to CREDIT Card account or refund it
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          Preeti Agarwal Maheshwari
          from Delhi, Delhi
          Nov 4, 2023
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          My name is Preeti Agarwal and I have been using the CRED application. On the date of 29.10.23, I made a payment towards PJP cinema. Although the amount was deducted from my account, but receiver does not receive the amount., and amount not credited in my bank account.

          I kindly request your assistance in resolving this issue and ensuring that the payment is properly credited to my bank account.

          Thank you for your prompt attention to this matter.
          Utr number is[protected]

          Sincerely,
          preeti agarwal
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            R
            Rahul112X
            from Kolkata, West Bengal
            Nov 1, 2023
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            Urgent Payment Issue No Resolution in Sight

            I am writing to express my deep dissatisfaction with a recent transaction I initiated through the Cred platform. On October 30, 2023, I initiated a credit card payment amounting to INR 1, 81, 000 using Cred's services. Unfortunately, the payment has not been processed as of November 1, 2023.

            I was prompted to seek a refund of the amount due to this delay, but to my dismay, Cred informed me that there is a technical issue preventing...
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            Pawan.l.shinde
            from Jalgaon, Maharashtra
            Nov 1, 2023
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            Address: Shirpur kanala Road RMS colony near ganpati super mart behind ganpati temple bhusawal, Dist- Jalgaon, State- Maharashtra

            My name is Pawan Laxman Shinde, and I have been using the CRED application. On the date of 21.09.23, I made a payment towards my credit card. Although the amount was deducted from my account, the credit card payment is still pending, and the amount has not been credited to my credit card account.

            I kindly request your assistance in resolving this issue and ensuring that the payment is properly credited to my credit card account.

            Thank you for your prompt attention to this matter.

            Sincerely,
            Pawan Laxman Shinde
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              S
              Sanjay101206
              from Barhi, Madhya Pradesh
              Oct 31, 2023
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              Resolved

              Credit card payment

              Address: VILL- GARHI JHANJARA, PANCHI GUJJRAN

              Dear sir,
              maine cred application se credit card kli payment ki thi jiska amount 4991/- or dated[protected] thi. But wo apyment abhi tak credit mein show nhi hui or na hi refund aayi h . Maine iske liye cred walo ko compaint ki to unhone muje utr no. Payment mode dekr kha ki bank mein ja kr pta kro or bank m jb complaint ki to wo khte h ki unki tarf se payment cred ko ho chuki hai ab wo btaynge ki paymnet kahan hui h agar unhone sahi...
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              M
              Maheshwaran Mayilvaganam
              from Chennai, Tamil Nadu
              Oct 29, 2023
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              Address: No 110, chennai

              Dear sir,
              There was a un authorized transection done by CRED with my SBI Bank credit card payment without my permission. Money deducted from my account rupees 1167.00 on 26/09/2023. My Payment is deducted through CRED IN for rupees of 1167.00rupees on 26/09/2023.

              The entry in my statement of Credit card named of Dreamplug technologies Bangalore IN of 1167.00

              Refrences-Attached Gmail screenshot.

              Kindly do my amount refunded in to my sbi credit card.
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                M
                Maheshwaran Mayilvaganam
                from Chennai, Tamil Nadu
                Oct 29, 2023
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                Address: No 110, Velachery

                Dear sir,

                There was a un authorized transection has done by CRED from my Sbi Bank credit card on 26/09/2023. Money deducted from my account Rupees 1167 without my permission. My Payment is deducted through CRED IN for rupees of 1167 on 26/09/2026.

                The entry in my statement of Credit card named of Dreamplug technologies Bangalore IN of 1167. 00 rupees.

                Refrences-Attached email screenshot.

                Kindly my amount refunded in to my sbi credit card.

                Regarsd
                Mahes. M
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                  P
                  P BHANU PRASAD
                  Oct 24, 2023
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                  We initiated the Airtel prepaid payment of ₹155 to +91 [protected] on 21st Oct 2023, but the recharge was still not updated. But the amount was debited from my account. Please resolve this issue as soon as possible. I have waited till 24 hours to reflect the recharge.

                  Transaction ID
                  PU013294ZU4RWWGA6824
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                    M
                    Oct 19, 2023
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                    Dear CRED Support Team,

                    I recently made a payment through CRED for my credit card, and while the payment was debited from my account, the transaction ultimately failed on the CRED side. To my dismay, the refunded amount has been transferred to an unknown person's account.

                    I urgently request your assistance in resolving this issue. I need the refunded amount to be credited back to my account at the earliest. Additionally, please arrange for a callback on my registered number to discuss this matter further.

                    Your prompt attention to this matter is greatly appreciated.

                    Sincerely,
                    Manish Saxena
                    [protected]
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                      N
                      nikita2906
                      from Mumbai, Maharashtra
                      Oct 18, 2023
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                      Received a flat Rs. 175/- cashback reward on recharging for VI from the rewards page on cred app.
                      I have made a legitimate transaction on the app. But the customer care is making up new reasons everytime to deny me the cashback.
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                        R
                        Romeio Raja
                        Oct 16, 2023
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                        Cred has not provided cashback as per the coupon applied on Zomato.
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                          bhaanu143
                          from Hyderabad, Telangana
                          Oct 11, 2023
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                          I have made a transaction on 04 October 2023 for an amount of 30486 rupees by using my kotak bank credit card with the help of rent pay option availed in cred app. i have made transaction using UPI id [protected]@axl,
                          it showed transaction is success and amount debited full at first but amount not credited to beneficiary, and status of transaction shows processing in cred app, i have tried to contact the customer service from cred app. all i get in was a computer generated message saying that your transaction will be processed with in 24 hours. i have tried to write email to cred club. but it didn't solve, y problem, its been 7 days since i made that transaction. please help me in this matter
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                            A
                            advbharatsin
                            Oct 9, 2023
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                            Refund on failed transaction

                            I did a upi transaction dated 25.09.2023 from cred app towards the advance payment of cred cash loan. however the money amounting to rs. 2723/- was deducted vide (ref no.[protected] but the transaction failed. i was expecting a refund for the transaction in 1-2 days since it was a upi transaction, however 7 days have passed but no result from bank end.

                            now after filing complaint with cred, they inform that vide utr no....
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                            saravanantbm
                            from Chennai, Tamil Nadu
                            Oct 8, 2023
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                            Hi, I made electricity bill payment for TNEB through CRED app on January 8th for Rs. 4100. Payment not received by TNEB till date (October 8th) and not refunded by CRED either. Kindly help me get justice and my money back. Thank you
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                              Susianandh
                              from Coimbatore, Tamil Nadu
                              Oct 3, 2023
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                              Address: Coimbatore

                              25th sep 2023 Rs.13180 transaction cred app used yesbank card to pay Education fees.27th sep 2023 transaction successful msg sent cred.but not credited institute account. institutions given statement 1 Oct 2023..
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