Cred Complaints & Reviews

Dear sir,
There was a un authorized transection done by CRED with my SBI Bank credit card payment without my permission. Money deducted from my account rupees 1167.00 on 26/09/2023. My Payment is deducted through CRED IN for rupees of 1167.00rupees on 26/09/2023.

The entry in my statement of Credit card named of Dreamplug technologies Bangalore IN of 1167.00

Refrences-Attached Gmail screenshot.

Kindly do my amount refunded in to my sbi credit card.

Dear sir,

There was a un authorized transection has done by CRED from my Sbi Bank credit card on 26/09/2023. Money deducted from my account Rupees 1167 without my permission. My Payment is deducted through CRED IN for rupees of 1167 on 26/09/2026.

The entry in my statement of Credit card named of Dreamplug technologies Bangalore IN of 1167. 00 rupees.

Refrences-Attached email screenshot.

Kindly my amount refunded in to my sbi credit card.

Regarsd
Mahes. M

We initiated the Airtel prepaid payment of ₹155 to +91 [protected] on 21st Oct 2023, but the recharge was still not updated. But the amount was debited from my account. Please resolve this issue as soon as possible. I have waited till 24 hours to reflect the recharge.

Transaction ID
PU013294ZU4RWWGA6824

Dear CRED Support Team,

I recently made a payment through CRED for my credit card, and while the payment was debited from my account, the transaction ultimately failed on the CRED side. To my dismay, the refunded amount has been transferred to an unknown person's account.

I urgently request your assistance in resolving this issue. I need the refunded amount to be credited back to my account at the earliest. Additionally, please arrange for a callback on my registered number to discuss this matter further.

Your prompt attention to this matter is greatly appreciated.

Sincerely,
Manish Saxena
[protected]

Received a flat Rs. 175/- cashback reward on recharging for VI from the rewards page on cred app.
I have made a legitimate transaction on the app. But the customer care is making up new reasons everytime to deny me the cashback.

Cred has not provided cashback as per the coupon applied on Zomato.

I have made a transaction on 04 October 2023 for an amount of 30486 rupees by using my kotak bank credit card with the help of rent pay option availed in cred app. i have made transaction using UPI id [protected]@axl,
it showed transaction is success and amount debited full at first but amount not credited to beneficiary, and status of transaction shows processing in cred app, i have tried to contact the customer service from cred app. all i get in was a computer generated message saying that your transaction will be processed with in 24 hours. i have tried to write email to cred club. but it didn't solve, y problem, its been 7 days since i made that transaction. please help me in this matter

I did a upi transaction dated 25.09.2023 from cred app towards the advance payment of cred cash loan. however the money amounting to rs. 2723/- was deducted vide (ref no.[protected] but the transaction failed. i was expecting a refund for the transaction in 1-2 days since it was a upi transaction, however 7 days have passed but no result from bank end.

now after filing complaint with cred, they inform that vide utr no....

Hi, I made electricity bill payment for TNEB through CRED app on January 8th for Rs. 4100. Payment not received by TNEB till date (October 8th) and not refunded by CRED either. Kindly help me get justice and my money back. Thank you

25th sep 2023 Rs.13180 transaction cred app used yesbank card to pay Education fees.27th sep 2023 transaction successful msg sent cred.but not credited institute account. institutions given statement 1 Oct 2023..

I am writing to express my profound frustration and disappointment regarding my experience with the CRED app's support team. I am utterly dissatisfied with the way my issue has been handled, and despite my best efforts to resolve the matter, there has been no satisfactory resolution so far.

On 17 September, a refund request was initiated through the CRED app. Following this, I contacted the customer support team, expecting a prompt and efficient resolution. Regrettably, this has not been the case. Despite my numerous attempts to reach out, the support team has failed to address my concern effectively. I have received nothing but generic and meaningless responses, which not only do not address the issue at hand but also display a lack o[censored]nderstanding and concern for my problem.

Furthermore, the most frustrating part of this entire experience has been the irrelevant emails I have been receiving. I have been asked multiple times to check my other accounts that are not connected with UPI and are not in use anymore. I fail to understand how this is relevant to my refund request, especially when I have clearly provided all necessary details and have even shared my account statement clearly indicating where the refund is supposed to be credited.

On 19th July 2023, an unauthorized debit of Rs. 2, 436 has been made to Dreamplug Technologies from my ICICI bank credit card. This has not been made by me. This has resulted in penalties, and the current outstanding amount is Rs. 3200.86. Kindly address is fraudulent issue and help me get a refund.

Thank you

I have paid my credit card bill by cred app Rs 121000. Payment was failed. But didn't get refund money.

Dear Cred,

As per our last discussion, you were supposed to either clear my overdue amount of my HDFC credit card payment of Rs.54, 459/- or to make refund of Rs.54, 495/- + overdue charge in my source payment account within 48hrs.
but neither you have settled my failed transaction nor you have make any refund. I have cross checked with my credit card bank official and they clearly said they have not received any payment...

I ordered 2 products from EUME through CRED app. One product was delivered - Toilet kit. The other product (back pack) was not delivered. I noticed in the app that the product marked as delivered was the backpack while the toilet kit was marked as not delivered. I raised a complaint through the app on 22nd August (details in the trailing mail with screenshot). I also attached a photo of the product which was delivered to ensure that my issue was clear and understood. This took a long time followed by calls from your customer caste - 3 calls till date. I understand that the money paid for the toilet kit has been refunded as CRED claimed that they cannot deliver. But now the issue is that I have paid for the back pack but got the toilet kit instead which is about half the price of the backpack.

All I want is to pay for the toilet kit and get the refund for the back pack. The original error is by CRED/EUME logistics who have marked the wrong product as delivered.

I made the credit card payment on CRED app, the money got deducted from my bank however it did not get paid to my credit card and it still shows outstanding.
I already have raised a issue tkt on CRED, the status is open. It says they have initiated the refund process however it's been 2 days and I have not received any money. The amount is big. Hence, I am really concerned.
No one is responding to my issue, no one is contacting me.

The electricity bill payment done a long ago suddenly not reflecting..

Electricity bill was paid on 24 aug through Cred
Of ra 6110 but now it's not showing anything and not reflecting on gpay and phone pay.. I have to again pay the same amount.. electricity has been cut down.. again......

On 1St of September 2023 paying Axis bank credit card payment thru cred online payment application and again on 12th September again doing payment of Rs 26434.61 but still not deposit in bank,
and today 12th September second case, again paining home electricity bill thru your application in early in the morning on 12th September. But after many hours this payment again not reach the pspcl online sites.

Hi Cred, I have made payment of my HDFC credit card bill through cred app.
Rs 54, 459 debited from my account and still my hdfc account shows overdue. no refund is initiated from your side. So how am i supposed to pay these overdue amount without your refund money.Also who will bear penalties for these over due payment or late payment?
So i kindly request Cred to clear my over due amount of hdfc credit card immediadetly.

Regards
Dharmveer Dhirhi
Registered mob no -[protected]
Mail id - [protected]@gmail.com