Cred Complaints & Reviews

I ordered 2 products from EUME through CRED app. One product was delivered - Toilet kit. The other product (back pack) was not delivered. I noticed in the app that the product marked as delivered was the backpack while the toilet kit was marked as not delivered. I raised a complaint through the app on 22nd August (details in the trailing mail with screenshot). I also attached a photo of the product which was delivered to ensure that my issue...

I made the credit card payment on CRED app, the money got deducted from my bank however it did not get paid to my credit card and it still shows outstanding.
I already have raised a issue tkt on CRED, the status is open. It says they have initiated the refund process however it's been 2 days and I have not received any money. The amount is big. Hence, I am really concerned.
No one is responding to my issue, no one is contacting...

The electricity bill payment done a long ago suddenly not reflecting.....

Electricity bill was paid on 24 aug through Cred
Of ra 6110 but now it's not showing anything and not reflecting on gpay and phone pay.. I have to again pay the same amount.. electricity has been cut down.. again......

On 1St of September 2023 paying Axis bank credit card payment thru cred online payment application and again on 12th September again doing payment of Rs 26434.61 but still not deposit in bank,
and today 12th September second case, again paining home electricity bill thru your application in early in the morning on 12th September. But after many hours this payment again not reach the pspcl online sites....

Hi Cred, I have made payment of my HDFC credit card bill through cred app.
Rs 54, 459 debited from my account and still my hdfc account shows overdue. no refund is initiated from your side. So how am i supposed to pay these overdue amount without your refund money.Also who will bear penalties for these over due payment or late payment?
So i kindly request Cred to clear my over due amount of hdfc credit card immediadetly.br...

I am satish Avhad my registered phone no is [protected] i have paid money through cred app to hdfc credit card but till payment not received to hdfc please do needful...

I’m paying my tution fees they deduct money then say we could not transfers the money in beniguvery account money will b refunded in 7 working days who will bear the late fees and they don’t allow kid to sit in classes for the same last time also they did same it’s third or 4 time issue one time u could not send money to credit card i loose 5000 for ur mistake no revert no apology no calls no feedback pathetic company behaviour now...

Dear team

It's very unfortunate that last 14 days after so many requests no one wants to resolve my issue, so many customer care executive call me but no one gives me any solution.

Today one customer care executive Mr Rahul call me and try to establish nothing happened and all problem from customer side and without any solution continuously argument with me also irritating me.

My request to everyone...

I have made a payment of RS.24611.15 on CRED towards my HDFC credit card bill on Aug 21st. Payment status is reflecting as successful, however HDFC Bank confirmed that they didn't received the payment from CRED. I have already raised concern over the transaction on CRED app on Aug 23rd. There is no response till date. Also provided the required statements that transaction was not done towards my HDFC credit card....

While paying my HDFC credit card dues (Rs. 38270) through cred by paytm, the amount was deducted from the paytm account but it was not credited to the HDFC credit card account. Hence my dues was not cleared.

Please look into this matter and provide with the refund ASAP, as I ve tried to contact HDFC and PAYTM and CRED for this but I have not got any positive response.

Payment details:-

Date -...

I have made withdrawal of Rs.240000 from CRED CASH at 09:50 on 08/08/2023.

They show "Get money within 55 seconds" but after more than 50 hours (2 days) money not received in my account.

They have no customer care number where I can talk.
They closed my query status without my acknowledgement.

Also they send me email stating that CRED CASH withdrawal is successful and deposited in your bank...

I have taken cred cash of 30000/- on 5th Aug. As it was mentioned as cash will be credited within 5-6 hrs., it is still not yet credited into my account.
Also raised a ticket for the query but of no use. No Cred customer support contacted me, and they are charging the interest as well from the day of approval.
They have sent me an email that amount has been credited whereas no amount got credited into my account.
Ticket...

I have a SBI autopay setup with the loan(CRED loan) EMI of 2353 for the august 2023.
The amount got debited from my account and credited to CredClub1. in the early hours of August 5th 2023. Now still App showing as Overdue and getting messages as you will be marked as a defaulter in CIBIL because o[censored]npaid CRED cash EMI. There is no proper communication channel to get in contact to them.

I request you to take necessary...

I have a SBI autopay setup with the loan(CRED loan) EMI of 2353.
The amount got debited from my account on 5th Aug 2023 and credited to CredClub1. in the early hours of August 5th 2023. Now still App showing as Overdue and getting messages as you will be marked as a defaulter in CIBIL because o[censored]npaid CRED cash EMI. This App seems becoming Fraud.

I would request you to look into this and do needful....

Dear Sir / Madam,

Someone has done fraud transaction from my HDFC credit card yesterday. i have raised by dispute and complaint to cyber security police also.

please find attached the supporting documents of the incident and sms message below for your kind consideration.

"You've spent Rs.202999 On HDFC Bank CREDIT Card xx1363 At Dreamplug Technologies On[protected]:12:30:31 Avl bal: Rs.252528...

This morning, when I opened my CRED application, two unknown bills generated

1. IDFC FIRST BANK LOAN( Arvind kumar Rajendra Pasi): Rs. 26535 overdue
2. IDFC FIRST BANK LOAN (Masiuddin Hassan) Rs. 2841 overdue

These both are not my accounts, and i am not concerned with them....

I received notification from CRED APP saying the due amount of INR 1969.34 has to be paid for July statment. Hence I trusted and paid it on 31st of July 23 at 12:20am the due amount which is pertains some unknown name as POTHIRAJA(policy number[protected]. I really frustrated the service provided by CRED and I need my fund back to my account. Also need to know how come someone else policy number shown in my notification. Request to check...

DATE: 22 July 2023
Issue: Credit Card (ending -4414) Payment Failed while paying via CRED APP.
I have initiated the transaction of 3, 74, 944.31 for order id - 16LVPDNQVV4R
In which the transaction failed and the amount needs to refund ASAP.

There's no contact number to call and check for status.

We have only email support, I have provided all the details but there's no response....

Hi Cred Team,

Regarding the loan account number 79534583 and the amount I borrowed from you, I have received a legal notice from IDFC Bank. I don't understand why this is happening when I have already paid the full amount. I am extremely stressed due to this situation caused by the Cred app. It is your responsibility to close my account after receiving payment, but it is still open, and I am receiving legal notices from IDFC...