Cred Complaints & Reviews

Dreamplug Technologies Pvt Ltd. has deducted the amount (2296 ₹) from my Citibank Credit Card without my consent. Let me know why you have deducted that amount and do the reversal ASAP.

The last 4 digits of my Citibank Credit card is xxxxxxxx6396.

By mistake I made a transaraction to other Account Please be hold on the Amount transfer to another Account

Transcration Id - 3DXL32GZE8R5

Hareesh.
[protected]

Dear Sir/Madam, My Name is ALIGINTI KARUNAKAR, i am a customer of ICICI Credit card. I did one mobile recharge transaction with Rs.666 for +91-[protected]-JIO Number, at that time the transaction is Failure. (By third-party transfer Dreamplug Technologi, Bangalore) through Cred app on[protected], with serial number:[protected]. After a few days I made a call to ICICI customer care, I requested them to refund my money Rs.666, on 13th December, 2023 Rs.666 credited (Interim charges) back to my account. Again on 1st January, 2024 Rs.666 is deducted from my credit card. After that again I called customer care, to refund my money. Without a successful transaction, why are you again deducting my money from my credit card? So, Please consider my request and do the needful for me. If you do not solve this problem, I will make a complaint to the ICICI Bank Ombudsman Committee.
Thanking you Sir/Madam
Yours Sincerely
Aliginti Karunakar
Ph:+91-[protected]
Mail Id: [protected]@gmail.com
AFTE THAT I GOT MESSAGE FROM CRED
Greetings from CRED!

We are pleased to inform you that RELIANCE JIO has confirmed the receipt of your MOBILE PREPAID payment of ₹666 with order ID PU013333TUMODYBF3577 made on 29 Nov 2023. We understand the importance of timely payments and are glad that the payment has been processed successfully. You can download the receipt for your successful transaction from the payment history section of our app.

If you are facing any further issues regarding this, we recommend you reach out to RELIANCE JIO by contacting them at [protected]/[protected]/[protected]. You can share with them your reference ID of PU013333TUMODYBF3577 and they should be able to help resolve your query.

We are happy to reach out to them on your behalf, but do understand it may take us up to 5 days to connect with them and get a response through the proper channels. If you wish for us to take it forward, please reply to the email with a screenshot or PDF of the portal (with consumer ID clearly visible) where you are unable to see the payment being updated. It will help us with escalating the issue further.

We understand that such issues can be frustrating and we want to assure you that we are working constantly towards faster settlement.

Thank you for choosing CRED for your payments

Best regards,
Team CRED

Registered mobile number - [protected]
Email id - [protected]@gmail.com

50000 payment on my credit card not credited to my bank account

CRED is denying to give me refund against ARN no :[protected].
I have been following up with them since 15-Nov-2023.
This refund they have received from HDFC life policy of my wife Darshna chetwani
Refund attached screen shot for details

My payment was not received by the concerned bank.
Order Id- P5EJLJ242E5J

utr[protected]

Hi make a payment as on 7 Dec for rs 2500 it's seems failed it's 10 days above refund not initiate i will share screenshot attachment of transaction I'd plz chk and resolve this

I Omkar Lokhande done the recharge amount of 2999.00 rs through CRED app towards airtel prepaid recharge( mob number -[protected])and having the transaction id PU013331MS6SZUU78116 dated 27 Nov 23 and order id VQ5038L922LX. The amount has been debited from my account having account number [protected] and having transaction/ Ref id[protected]. The recharge was not done by the Third party app that is CRED and they refused to do the refund and told me that they have raised concern to the internal team of CRED and they will solve the issue accordingly but i want the refund with the interest from 27 Nov 23 and upto the case resolve time period. I have also registered a complaint CRED help portal having Ticket no 10670137

Why the amount is credited into Google pay account instead merchant account. reverse the amount asap.

Transaction Details Payer Details :

Transaction Status : SUCCESS Payer UPI ID : [protected]@axisb
Transaction Amount : 80763 Payer Mobile Number : 9.19921E+11
Transaction Date & Time : [protected]:00:13 Payer Account Number & IFSC : [protected] & HDFC0000542
Response Code : 0 Payer Name : JENIL NITIN KIKANI
Failure Reason : APPROVED OR COMPLETED SUCCESSFULLY Payer Bank Name : HDFC
Transaction Channel : P2M
Transaction Type : DEBIT Payee/Beneficiary Details :

Payee UPI ID : [protected]@okbizaxis
Payee Account Number & IFSC : [protected] & UTIB0000000
Payee Bank Name : UTIB
Payee Name : NA

Dear Sir,

Please revers the Last Transaction of Rs.30997.00 Transaction no.[protected]

Transaction done from HDFC Bank Transaction ID:[protected]

Regards,
Rajendra prasad S
[protected]
[protected]

They Delayed My Credit Card Payment (Order ID WR4VVO5VJ4) Which I Made By UPI And I Was Charged Hefty Late Payment And Interest Charges Amount To Rs 9302.98 From My Bank. As Per CREDs Policy They Are Supposed To Refund All The Late And Interest Payment Charges To Me Since It's They're Fault But They Have Been Taking Me On A Ride For Months Asking For Written Statement From The Bank And What Not. Even After Providing All Proofs They Are Not Willing To Refund Me The Charges.

I Omkar Lokhande done the recharge amount of 2999.00 rs through CRED app towards airtel prepaid recharge and having the transaction id PU013331MS6SZUU78116 dated 27 Nov 23 and order id VQ5038L922LX. The amount has been debited from my account having account number [protected] and having transaction/ Ref id[protected]. The recharge was not done by the Third party app that is CRED and they refused to do the refund and told me that they have raised concern to the internal team of CRED and they will solve the issue accordingly but i want the refund with the interest from 27 Nov 23 and upto the case resolve time period. I have also registered a complaint CRED help portal having Ticket no 10670137

Maine credit card ka bill jama Kiya ... Account se 77000 rs kat Gaye par par bill jama nahi hua

Have taken a two wheller Insurance From CRED platform. The Insurance provider was ICICILombard. Due to a glitch in app I was and I am not able to update the KYC. Hence raised a issue and they asked me to send the Adhar Card for KYC. I brought the Insurance on Oct 26 2023 and sent all requested documents in mail but today it's Nov 22 2023 and still no updates from CRED and no replies to my multiple follow ups. When I do get a call from support they say we are from Credit Card department an can't help on this. No replies to any of my mail still now, attaching the xommunication below.

Dear sir,
I have paid the credit card bill amount on dtd 8-11-23 vide utr no. IN6BT23110810DLH through CRED APP. against that we have paid below mention amount to Cred.
= 08 Nov 2023 My0vRRvgJ39PCe-RAZPCREDCLUB [protected] 08 Nov 2023 4, 097.00

But after 6 days that amount is not credited in amex card account (confirmed by Customer care).

request to resolve the issues as soon as possible and refund the amount.


Regards
Anil Yadav

I have made a transactions on 1st November 2023 in which payment of Rs.47658 on 1st November 2023 through CRED app for my ICICI credit card is not credited. Payment has been made from my ICICI savings account using UPI via CRED app - Till today 09.11.2023, it is NOT credited to my Credit card.

Amount - 47658
ORDER ID - Q96Z3DDL1X2
UTR Number - AXNFC[protected]
Transaction Type- UPI via CRED

I have contacted ICICI bank customer care they clearly stated that one payment with amount 47658 was not credited to CREDIT CARD and need to check with CRED support.

CRED App is still showing as payment successful and showing as fully paid in CRED app whereas the payment is not reflected in my ICICI Credit card statement. Support is very poor over mail or App. It is unnecessarily giving torture and restless to consumer's. Kindly do the needful either pay it to CREDIT Card account or refund it

My name is Preeti Agarwal and I have been using the CRED application. On the date of 29.10.23, I made a payment towards PJP cinema. Although the amount was deducted from my account, but receiver does not receive the amount., and amount not credited in my bank account.

I kindly request your assistance in resolving this issue and ensuring that the payment is properly credited to my bank account.

Thank you for your prompt attention to this matter.
Utr number is[protected]

Sincerely,
preeti agarwal

My name is Pawan Laxman Shinde, and I have been using the CRED application. On the date of 21.09.23, I made a payment towards my credit card. Although the amount was deducted from my account, the credit card payment is still pending, and the amount has not been credited to my credit card account.

I kindly request your assistance in resolving this issue and ensuring that the payment is properly credited to my credit card account.

Thank you for your prompt attention to this matter.

Sincerely,
Pawan Laxman Shinde

Dear sir,
maine cred application se credit card kli payment ki thi jiska amount 4991/- or dated[protected] thi. But wo apyment abhi tak credit mein show nhi hui or na hi refund aayi h . Maine iske liye cred walo ko compaint ki to unhone muje utr no. Payment mode dekr kha ki bank mein ja kr pta kro or bank m jb complaint ki to wo khte h ki unki tarf se payment cred ko ho chuki hai ab wo btaynge ki paymnet kahan hui h agar unhone sahi credi card pr payment ki hai to unse credit no lo lakin cre wale khte h ki unke pas credit card no nhi h plz help this matter...

Dear sir,
There was a un authorized transection done by CRED with my SBI Bank credit card payment without my permission. Money deducted from my account rupees 1167.00 on 26/09/2023. My Payment is deducted through CRED IN for rupees of 1167.00rupees on 26/09/2023.

The entry in my statement of Credit card named of Dreamplug technologies Bangalore IN of 1167.00

Refrences-Attached Gmail screenshot.

Kindly do my amount refunded in to my sbi credit card.