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Cred Complaints & Reviews

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Updated: Nov 18, 2025
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Cred reviews & complaints page 7

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S
siddheshSawant
Apr 28, 2023
Jul 20, 2023
This thread was updated on Jul 20, 2023
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Address: D103, Mandlik Nagar CHSL,, SV Road, Malad West

I have purchased iO8 black ultimate clean electric toothbrush by Oral-B
about the brand Oral–B has a rich history of innovation and reinvention, one that’s associated with superior product experiences.
order id XXXX

CRED coins used CREDCOINS10000
amount paid ₹10499
Purchase Date Mon, 12 Jul 2021 at 6:24 PM
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    S
    somenath banerjee
    from Pune, Maharashtra
    Apr 28, 2023
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    Hello,
    Please provide NOC for Loan account of IDFC as in Cred showing rs-305000 loan active but i have already close the account on Dec-22 then whty Loan account of IDFC showing active
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      H
      hkvadher
      from Mumbai, Maharashtra
      Apr 24, 2023
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      Address: rajkot

      Cred app not working proper today (24.4.2023),
      homepage open but no any other option open,
      i'm removed app and re download but when enter my mobile number,
      at login, no process done, and otp not received in my mobile
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        S
        sawanchahal
        from Gurgaon Rural, Haryana
        Apr 23, 2023
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        Address: H.NO.449 BHIM GHAR KHERI GURUGRAM

        Credit card noc request
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          A
          ashwanik077
          Apr 22, 2023
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          Payment made on 15th March via cred is still not received in my ICICI Bank credit card ending with 5007. Provided all the details to ICICI Bank they checked and reverted back that they have still not received any payment still cred is not doing refund neither taking any action on this issue to resolve.
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            M
            mjaiswal654321
            from Faizabad, Uttar Pradesh
            Apr 20, 2023
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            Got Changed 24,559.98 Penalty from ICICI Bank Due to Cred App Issue

            Hi Team,

            The issue is very simple, If the Cred app had shown me the correct amount due (i.e.₹ 2, 75, 974) for the February statement instead of the incorrect amount (i.e. ₹2, 05, 974), I would have paid my entire bill.

            I trusted the Cred app and paid the incorrect due amount (i.e. Rs. 2, 05, 974) for Feb.

            Please escalate this issue to higher management so that the extra charges(i.e.₹20,...
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            A
            Aman3008
            from Gurugram, Haryana
            Apr 19, 2023
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            Please help me resolve my issue. I have raised a ticked regarding my issue and support team is not responding since last 4 days. Its been more than 15 days and my amount is not refunded yet.

            I have made a payment on 4th April of 22000 via Rent payment method but it didn't reach the landlord's account and Not even refunded to me.

            literally the worst consumar care experience I am having.
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              A
              Aman3008
              from Gurugram, Haryana
              Apr 19, 2023
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              I made a payment on 4th April with rent payment method of Cred. But it took 2 days to confirm the payment and when it got confirmed unfortunately lanlord's UPI Id's was deactivated. So money didn't reached lanlord's account. and it didn't refunded to me as well.

              TICKET NO. -- 8544121

              I have raised a ticket with Cred support team as well but they are not responding since last 3 days.

              I even mailed them on their complaint mail id but they closed that ticket without any discussion with me.
              Please look into this issue. This is literally the worst customer service I have seen.
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                G
                gkdobariya
                from SURAT, Gujarat
                Apr 11, 2023
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                Respected sir


                my case flow chart as following
                i was done order by cred app for smart watch
                i have received delivery of order
                i file complaint for defective of order on next day of delivery
                reply received from CRED side product will be collect and refund will be credited before 20/03/2023 in your account
                so i wait for refund up to 22/03/2023 and wait for product collection by saler
                and but no body came for product collect so i again request by cred app and infomed refund not received on 23/03/2023 and 25/03/2023
                but not any reply come from cred app
                after then i sent email on 29/03/2023 for the same
                but reply come from cred app that refund claim window close

                so i again request by email as per following detail but still date complaint not resolved and refund is pending

                see attachment for complaint screenshot as per saller reply policy has been violence by customer but still date not detail information give by seller which policy violence by customer

                kindly do the needful for file complaint against cred app

                MO NO [protected] AND [protected]
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                  G
                  gkdobariya
                  from SURAT, Gujarat
                  Apr 11, 2023
                  Resolved
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                  Resolved

                  Website: cred.club

                  My case flow chart as following
                  i was done order by cred app for smart watch
                  i have received delivery of order
                  i file complaint for defective of order on next day of delivery
                  reply received from CRED side product will be collect and refund will be credited before 20/03/2023 in your account
                  so i wait for refund up to 22/03/2023 and wait for product collection by saler
                  and but nobody came for product collection so I again requested by cred app and was informed refund was not received on 23/03/2023 and 25/03/2023
                  but not any reply comes from the cred app
                  after then I sent an email on 29/03/2023 for the same
                  but a reply comes from the cred app that the refunds claim window close

                  so I again request by email as per the following detail but still, date complaint not been resolved and the refund is pending

                  see attachment for complaint screenshot as per seller's reply policy has been violent by the customer but still date no detailed information given by seller about which policy violence by the customer

                  kindly do the needful for file a complaint against the cred app

                  mo no [protected]
                  [protected]
                  Apr 11, 2023
                  Complaint marked as Resolved 
                  not satisfying reply given by cred app my contact no is 8050635373 and 8866712128 so i pray to you do the needful for refund of my payment
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                    M
                    Mayanj
                    from jaipur, Rajasthan
                    Apr 11, 2023
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                    Hi,

                    This is regarding cred application. I have made payment through cred app. But even after 7 days of payment its not reflecting on my bank . they shared wrong UTR number with me . as I have asked to bank they denied about this transection. So please fo not use cred application to make payment . they always make a false reply . or they even not respond once you raise a complaint or issue on the app.
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                      N
                      Narender0310
                      from Delhi, Delhi
                      Apr 9, 2023
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                      Address: A 322 BUDH INDER PURI NEW DELHI - 110012

                      Dear Sir,

                      This to inform you that, today I have paid credit card Payment In RBL Credit Card Amount Rs - 8000/- and payment is Sucssesfully done, due to by mistake payment has been credit to my another RBL Platinum credit card and this card currently is inactive as per below mention card details is mention here.

                      In active card No - [protected] ( This Card is Close, Payment Paid in this Credit Card)

                      Active Card no - [protected] (This Card is active )

                      So i Requested to you please refund my Rs 8000/- in Bank Account,
                      +1 photos
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                        S
                        Suresh Kumar Thottempudi
                        from Tenali, Andhra Pradesh
                        Apr 9, 2023
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                        I paid my emi through cred on[protected] but don't know why the bank deducted the money again on[protected] i request either of the company to reflect the payment with any transaction charges GST or any hidden charges
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                          S
                          Sabruddin
                          from Gurugram, Haryana
                          Apr 7, 2023
                          May 15, 2023
                          This thread was updated on May 15, 2023
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                          I have linked my card on Cred application since last 2 years But now I have been cheated, on 15th February 2023, Rs 1003.5 has been debited from my card Aur 19 march 2023 456 rupaye has been deducted card ending 4 digt number 6471 my mobile number is [protected]
                          +2 photos
                          have applied loan from CRED app and show showing you have active loan, but the money is not credited. I have done so many follow ups but not good response
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                            K
                            kushah
                            Apr 6, 2023
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                            Address: Gf-1 Astamangal flat, opp v.r.shah school

                            I have done recharge but my recharge is not done yet
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                              K
                              kushah
                              Apr 6, 2023
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                              Address: Gf-1 Astamangal flat, opp v.r.shah school

                              I have recharged for a year and still not rechrged my plan, but money got deducted
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                                D
                                davidfernan
                                from Kanchipuram, Tamil Nadu
                                Apr 1, 2023
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                                Address: bengaluru

                                Bitterly accused CRED App due to its failed payments when my amount has been debited from my account and Credit card did not receive any payments through this App even after a week and even longer time and still now I am fighting for that.

                                The payment of Rs. 6, 506.59 with order id "J53V3L61Y9Q" has already been posted towards your HDFC Bank Credit card ending with 9451, successfully on 9 Jan '23 with the UTR "[protected]"

                                Without knowing the 16 numbers of the credit card they have posted my amount to some other cards and asking to me to call hdfc customer care.

                                They have not even made 1 Rupee check and simply received amount from me and sent message that they have paid, but hdfc bank not confirming from their side that the payment received and asking the the card number which the amount paid in which hdfc banck also not mentioned the number clearly.
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                                  D
                                  Devendran Chettiar
                                  Mar 28, 2023
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                                  My credit card bill's payment date was 26th Feb. I was traveling outstation and due to network issue i could not i was unable to make payment. The payment was made few mins later to 26th. That's 27th at around 00:02 mins. I received a confirmation that the payment was successful and got the cred coins to redeem. I redeem those points and got some cash back. As this is how it normally works, i was under impression that the payment was successful but on 4 March I got a call from ICICI that the payment is pending and when I check CRED account, it showed transaction failed. The new bill had late payment charges and intrest charges which (Rs 7229) late payment 1200; interest 4924; rest taxes.

                                  As the payment was late I am ready to bear late payment charges of 1200 but I requested CRED to refund interest which they denied and everytime i follow up they say the same thing that my payment was delayed.
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                                    D
                                    Dr Chandrashekhar Talathi
                                    Mar 27, 2023
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                                    Dear Sir

                                    I am seeing two times deduction of from my bank and still not credited back

                                    05 Mar 2023 LNk8u463QovG0Q-RAZPCREDCLUB [protected] 05 Mar 2023 5, 184.00

                                    01 Mar 2023 [protected]-CSHFRECREDCLUB [protected] 01 Mar 2023 5, 184.00


                                    Please look into and revert the amount urgently

                                    Regards

                                    Dr Chandrashekhar Talathi
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                                      S
                                      Sagar Kuchekar
                                      from Solapur, Maharashtra
                                      Mar 18, 2023
                                      Mar 23, 2023
                                      This thread was updated on Mar 23, 2023
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                                      Hi, Maine 1 March ko cred se electricity bill paid Kiya tha wo failed hua aj 18 din ho Gaya abhi tak refund nahi mila.
                                      +1 photos
                                      Not reply from cred. Refund not received.
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