Cred Complaints & Reviews

Dear Cred, I have reached out on insta and all the cred app. Issued an complain about a referral. I was suppose to get my referral monies but nothing has happened. I referred my friend who also made payment after activating the link in from of me. But i havent gotten my referral monies yet. Can this be looked into.

TICKET NO.[protected] Paid 49000 via Rent Payment and still not refunded and not reached the landlord's account
Please help me resolve my issue. I have raised a ticked regarding my issue and support team is not responding since last 6 days. Its been more than 10 days and my amount is not refunded yet.

I have made a payment on 21th April of 49000 via Rent payment method but it didn't reach the landlord's account and Not even refunded to me.

literally the worst consumar care experience I am having.

I have purchased iO8 black ultimate clean electric toothbrush by Oral-B
about the brand Oral–B has a rich history of innovation and reinvention, one that’s associated with superior product experiences.
order id XXXX

CRED coins used CREDCOINS10000
amount paid ₹10499
Purchase Date Mon, 12 Jul 2021 at 6:24 PM

Hello,
Please provide NOC for Loan account of IDFC as in Cred showing rs-305000 loan active but i have already close the account on Dec-22 then whty Loan account of IDFC showing active

Cred app not working proper today (24.4.2023),
homepage open but no any other option open,
i'm removed app and re download but when enter my mobile number,
at login, no process done, and otp not received in my mobile

Credit card noc request

Payment made on 15th March via cred is still not received in my ICICI Bank credit card ending with 5007. Provided all the details to ICICI Bank they checked and reverted back that they have still not received any payment still cred is not doing refund neither taking any action on this issue to resolve.

Hi Team,

The issue is very simple, If the Cred app had shown me the correct amount due (i.e.₹ 2, 75, 974) for the February statement instead of the incorrect amount (i.e. ₹2, 05, 974), I would have paid my entire bill.

I trusted the Cred app and paid the incorrect due amount (i.e. Rs. 2, 05, 974) for Feb.

Please escalate this issue to higher management so that the extra charges(i.e.₹20,...

Please help me resolve my issue. I have raised a ticked regarding my issue and support team is not responding since last 4 days. Its been more than 15 days and my amount is not refunded yet.

I have made a payment on 4th April of 22000 via Rent payment method but it didn't reach the landlord's account and Not even refunded to me.

literally the worst consumar care experience I am having.

I made a payment on 4th April with rent payment method of Cred. But it took 2 days to confirm the payment and when it got confirmed unfortunately lanlord's UPI Id's was deactivated. So money didn't reached lanlord's account. and it didn't refunded to me as well.

TICKET NO. -- 8544121

I have raised a ticket with Cred support team as well but they are not responding since last 3 days.

I even mailed them on their complaint mail id but they closed that ticket without any discussion with me.
Please look into this issue. This is literally the worst customer service I have seen.

Respected sir


my case flow chart as following
i was done order by cred app for smart watch
i have received delivery of order
i file complaint for defective of order on next day of delivery
reply received from CRED side product will be collect and refund will be credited before 20/03/2023 in your account
so i wait for refund up to 22/03/2023 and wait for product collection by saler
and but no body came for product collect so i again request by cred app and infomed refund not received on 23/03/2023 and 25/03/2023
but not any reply come from cred app
after then i sent email on 29/03/2023 for the same
but reply come from cred app that refund claim window close

so i again request by email as per following detail but still date complaint not resolved and refund is pending

see attachment for complaint screenshot as per saller reply policy has been violence by customer but still date not detail information give by seller which policy violence by customer

kindly do the needful for file complaint against cred app

MO NO [protected] AND [protected]

My case flow chart as following
i was done order by cred app for smart watch
i have received delivery of order
i file complaint for defective of order on next day of delivery
reply received from CRED side product will be collect and refund will be credited before 20/03/2023 in your account
so i wait for refund up to 22/03/2023 and wait for product collection by saler
and but nobody came for product collection so I again requested by cred app and was informed refund was not received on 23/03/2023 and 25/03/2023
but not any reply comes from the cred app
after then I sent an email on 29/03/2023 for the same
but a reply comes from the cred app that the refunds claim window close

so I again request by email as per the following detail but still, date complaint not been resolved and the refund is pending

see attachment for complaint screenshot as per seller's reply policy has been violent by the customer but still date no detailed information given by seller about which policy violence by the customer

kindly do the needful for file a complaint against the cred app

mo no [protected]
[protected]

Hi,

This is regarding cred application. I have made payment through cred app. But even after 7 days of payment its not reflecting on my bank . they shared wrong UTR number with me . as I have asked to bank they denied about this transection. So please fo not use cred application to make payment . they always make a false reply . or they even not respond once you raise a complaint or issue on the app.

Dear Sir,

This to inform you that, today I have paid credit card Payment In RBL Credit Card Amount Rs - 8000/- and payment is Sucssesfully done, due to by mistake payment has been credit to my another RBL Platinum credit card and this card currently is inactive as per below mention card details is mention here.

In active card No - [protected] ( This Card is Close, Payment Paid in this Credit Card)

Active Card no - [protected] (This Card is active )

So i Requested to you please refund my Rs 8000/- in Bank Account,

I paid my emi through cred on[protected] but don't know why the bank deducted the money again on[protected] i request either of the company to reflect the payment with any transaction charges GST or any hidden charges

I have linked my card on Cred application since last 2 years But now I have been cheated, on 15th February 2023, Rs 1003.5 has been debited from my card Aur 19 march 2023 456 rupaye has been deducted card ending 4 digt number 6471 my mobile number is [protected]

I have done recharge but my recharge is not done yet

I have recharged for a year and still not rechrged my plan, but money got deducted

Bitterly accused CRED App due to its failed payments when my amount has been debited from my account and Credit card did not receive any payments through this App even after a week and even longer time and still now I am fighting for that.

The payment of Rs. 6, 506.59 with order id "J53V3L61Y9Q" has already been posted towards your HDFC Bank Credit card ending with 9451, successfully on 9 Jan '23 with the UTR "[protected]"

Without knowing the 16 numbers of the credit card they have posted my amount to some other cards and asking to me to call hdfc customer care.

They have not even made 1 Rupee check and simply received amount from me and sent message that they have paid, but hdfc bank not confirming from their side that the payment received and asking the the card number which the amount paid in which hdfc banck also not mentioned the number clearly.

My credit card bill's payment date was 26th Feb. I was traveling outstation and due to network issue i could not i was unable to make payment. The payment was made few mins later to 26th. That's 27th at around 00:02 mins. I received a confirmation that the payment was successful and got the cred coins to redeem. I redeem those points and got some cash back. As this is how it normally works, i was under impression that the payment was successful but on 4 March I got a call from ICICI that the payment is pending and when I check CRED account, it showed transaction failed. The new bill had late payment charges and intrest charges which (Rs 7229) late payment 1200; interest 4924; rest taxes.

As the payment was late I am ready to bear late payment charges of 1200 but I requested CRED to refund interest which they denied and everytime i follow up they say the same thing that my payment was delayed.