| Address: | Creekinn Holidays World Pvt Ltd Building No 212, Second Floor, Okhla Phase III, Okhla, New Delhi, Delhi, 110020 | | Website: | creekinnholidaysworld.com/contact_us.php |
Their new name "Creekinn Holidays World". They used the "Courtyard" name to fool people by mentioning they are part of Courtyard Mariott group. If you attend the event (In our case, Marriott Bangalore) they organize to fool you, they won’t let you use your phone to avoid collecting any evidence. Also in our case we signed a form but were not allowed to take a picture as they did not allow the phone. But after 21 days they sent us the signed form with "NO REFUND" written on bold which wasn’t mentioned while signing it.
As they mentioned they are part of Marriott, we trusted them and bought a plan worth 80K but later when we checked on Google we found they are no way related to Marriott.
Their team member has scammed us whenever we wanted to have a booking they would either say we need 1-month prior notice. we fee the emails are automated. we spoke to avintka the manager but she has also stopped to respond to us.
The Number is For Reservations : [protected]
For Customer Care : [protected]
their website is https://creekinnholidaysworld.com/index.php
New one
Old one
http://courtyardholidaysworld.com/
This is a scam who have looted people
Here is the links of other folks who have suffered as well
https://www.mouthshut.com/product-reviews/Courtyard-Holidays-World-Delhi-reviews...⇄
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This organisation makes false commitment. I got membership in June 2021 and they showed 5 Star properties including ITC and all. Never ever dared to contact them after my first ever experience. Lately again, i requested re-imbursement of air tickets for my vacation as per my package offers. Discussion started in start of May and it's been 4 month now, everytime I am getting reply that due to technical issue, It did not happen and please co-ordinate at end of next month. For the technical issues, instead of seeking 2-3 days time from customer, they giving ETA of next month end directly. Also, they never comes back with update until unless you chase them multiple times. Fraud company and fake reviews here. I didnot get proper help even single time and no concern towards customer situation/requests.
After 2 days for posting Google review, they called me to delete the review and assured that they will look into this matter but it's again been more than a month that i m still chasing them with no concrete answer. I strongly suggest to be careful while going for their membership. Complete a fraud company with no empathy and concern about customer.