Culturecircle — Incomplete Delivery Ordered WHOOP 5.0 with Subscription, Received Only Strap

Address: Delhi, Hyderabad

Website: Culturecircle.in

Complaint Against: Culture Circle (culturecircle.in)
Reseller: PickYourKiicks
Order ID: [protected]
Purchase Date:[protected]
Amount Paid: ₹9, 990 x 2 units = ₹19, 980
Invoice Clearly Mentions: “WHOOP 5.0 with 12-Month Peak Subscription Included”

I placed an order for two WHOOP 5.0 fitness trackers with 12-month Peak subscription included via Culture Circle. What I received was only the Sportflex straps — no devices, no subscription, nothing else.
I immediately raised the issue, shared full unboxing video, invoice, tracking proof, and contacted both Culture Circle and PickYourKiicks. Despite several messages and calls, the only resolution offered was vague: they claimed they “don’t do partial deliveries, ” yet no actual solution was provided.
Their founder also reached out, admitted reverse pickup would be initiated, and promised either a replacement or refund — but now the process is again delayed without updates, and their reseller is unwilling to provide order proof, saying it’s “internal.”