| Address: 2A Ramesh Mitra Road, Kolkata 700025 |
| Website: clinic.curafoot.in/our-locations/?gad_source=1&gad_campaignid=21206315720&gbraid=0AAAAADG8cU6LrgyCPWMnnIu1vVS4gNCgL&gclid=CjwKCAjw9uPCBhATEiwABHN9K5whJXlF8w1JXh2hZ3DImDLLmfWGFWwRXaK0wRP3YXboP7 |
Dear Sir/Ma’am
I am writing to bring to your attention a serious matter regarding false billing, GST fraud and dumping of customers and harassment committed by medical equipment brand CURAFOOT, (2A Ramesh Mitra Road, Kolkata 700025, GST - 19AAHCC0652Q1Z7)
As a customer, I have come across discrepancies in their billing practices that appear to be deliberate and fraudulent
The details of the transactions are as follows:
My 2 year old son Veer Jain has a flatfoot he was advised to wear insoles for the treatment of the same. I contacted CURAFOOT, their representative came to my house took measurements for UCBL then after a few days I was called to their clinic one 20th May 2025 for collection and final payment. I paid Rs 5000 for UCBL and home measurement service. ( Invoice 1 attached)
Then recently I again placed an order for another UCBL so that I can have a spare available with me, as the measurements of Veer Jain were already with CURAFOOT so there was no home visit required. The company representative shared me the same Rs 5000 bill on asking why same billing she said she will ask her senior to speak to me. I had also shared with her the previous bill for reference. (Invoice 2 attached )
A person named Abhishek of the company called and said that the cost will remain same as before he said “ They do such billing to avoid GST but the actual price o[censored]CBL is Rs 5000” when I further raised this issue he changed his version saying “ They provide patient service in the clinic so they have given the same bill” I further raised this issue he said he will get back to me after speaking with to his accounts section. He replied back saying “ internal billing cost" ( Chat 1 attached ). I disagreed to all this he then said his senior will call.
I received a call from Vicky he said there is a mistake from their side he said they will re issue the bill. He shared a bill in which the product was again high priced than first bill. I asked him that your first bill charged me Rs 3750 including GST for the UCBL then why are you charging me 3750 plus GST making the bill Rs 4425. ( invoice 3 attached ). He did not answer he said he will get back. Then I messaged him to which he said “kindly take refund “ ( Chat 2 attached )
It appears that the company has:
- Issued false invoices each time
- GST manuplations
- Duping customers and harassment.
I request you to take necessary actions against the company for their fraudulent activities.
I have attached supporting documents
I would appreciate your prompt attention to this matter.
Yours Sincerely,
Capt. Gurveer Singh Ahluwalia
(M) [protected]
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