I ordered OnePlus Bluetooth Z from Amazon but I received wrong product so I rised complaint and then they did investigation then allow me for refund/replace. So I selected for refund and then they picked up product from me on 18, July'22. But didn't given refund for long time and then on 15, Aug'22 they send official email for refund initiated and it'll reflect in bank account untill 20, Aug. But I didn't receive any refund till now so I talked to customer care but they said now we can't give refund/replace in this. Even before they initiated refund and send mail by official corporate account. Now they picked up product and took money also from before and not giving any refund/replace and did fraud. So please help in this case. Thank you. Was this information helpful? | 
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