Dailycare.org.in — money taken in the name of product selling but now no response

I made payment of Rs. 9990/- against a plan shared by M/s Daily Care, over email through their company email ID. Later on they did not respond to the queries through mail/phone call/whatsapp. They promised to convert the amount into 12 interest free EMI but now they do not respond over the phone.

Mail attached for reference.

Jaison
[protected]

Fwd: WELCOME MAIL
Inbox
x

support dailycare
Jun 5, 2019, 4:01 PM
to me

Dear Valued Customer,
Thanks for choosing Daily Care Health Plan.

We would like to inform you that we have received your payment of Rs 11990/-.
Your policy number is DHC[protected] and order id[protected]
Also would like to inform you that you will receive your welcome kit with in 7 to 14 working days.

Thanks & Regards,
Daily Care-
[protected]

I made payment of Rs. 9990/- against a plan shared by M/s Daily Care, over email through their company email ID. Later on they did not respond to the queries through mail/phone call/whatsapp. So I requested them for refund but now no response is coming from their end. I am now a victim of fraud done by Daily Care.
Dear Valued Customer,
Thanks for choosing Daily Care Health Plan.

We would like to inform you that we have received your payment of Rs 9990/-Your
Policy no is DHC[protected] and Transaction Fail order ID is[protected].
would like to inform you that you will receive your welcome kit with in 7 to 14 working days.

Thanks & Regards,
DAILY CARE