Dainik Bhaskar — add not published advance money paid

Address:

Ajmer, Rajasthan, 305001

Sir
I submit a add on 20th april through releasemyadd.com i paid advance payment i have reciept and mail too the add publishing date is 22th and 23rd april 2018 but i didn't find my add in todays newspaper kindly solve my issue as soon as possible and contact me myself rahul i called bhaskar ajmer office they always says our add department mam is not in office kindly solve my issue
Thanks