Dainik Bhaskar — aha zindagi magazine

I have already paid for the entire year in advance for the yearly subscription of ahazindagi. The magazine never comes without multiple reminders. This month till date we have not received the magazine. Calls are not being received by the concerned team. 2 messages to refund the amount has also not been answered by them. No information about the courier has been given to me or my mom. My entire family was highly fond of this magazine but not any more. Very disappointed with the attitude. The person who picks up the phone is also very rude to us.