I have ordered jewelry through daivik.in website with order no: DRK170655 for Ra.3998/- and received my parcel on 06.07.2026 . I have raised my concern on the same day. I have emailed my concern about 6 times and they are not responsive. I have messaged about my concern through Instagram message. They have not responded. Again I have raised my issue and explained them I will go to consumer portal and they responded with a message yes you can proceed and we delivered the same products as ordered.
They have not listened to my issue and they have not provided any solution. The size of the bangle I have ordered is not fitting me and the necklace is large than the website image. I have been requesting them for replacement as I have invested large amount of money. But they are not responding to my issue. As a consumer when I am buying through online we will believe the image and but the products and how their bangle size will fit to us I was not aware. When I have genuinely asking for a replacement for the products that I have ordered they are unresponsive and it makes me feel panicked.
I want a solution as I have purchased worth items ₹3998/- which is huge amount for me. Was this information helpful? | 
Post your Comment