[Resolved]  Dalmia Resorts International Pvt Ltd. — Dalmia resort is a fraudulent company

Address:

New Delhi, Delhi

[protected][protected][protected][protected][protected]-
Dear Director & Members


i am attaching files for details of my membership with Dalmia Resort

well i want to ask them for the proper procedure for booking of rooms
and latest list of your properties and room types
i want to know my membership number with complete details in my membership scheme

but none of them are contacting even after so many attempts in so many years

they seem to either ignore me and trying if i lose my hope with them
or trying to make fraud as they have recd the money
now they don't want to refund the same for the last so many years

please file a complaint against them and make them
either give full proper details with assurance of bookings as per contract scheme of membership
or make full payment refund with interest from the receipt of the deposit to till today

i have your hope only, so do help me in this case

regards
Aneesh Bansal
on behalf of MAHESH BANSAL
Cell: [protected]


Accused Contact Details:
Dalmia Resorts International Pvt. Ltd.
4, Scindia House, Connaught Place,
New Delhi - 110001

Ph.:[protected], [protected], [protected], [protected]
Fax:[protected].
Email: [protected]@dalmiaresorts.com, [protected]@dalmiaresorts.com, [protected]@dalmiaresorts.com


Address
4, Scindia House, Connaught Place, New Delhi
Phone: +[protected]
Fax: +[protected]
Website: www.dalmiaresorts.com
Email: [protected]@dalmiaresorts.com
© 2012 Dalmia Resorts International Pvt. Ltd.

[protected][protected][protected][protected][protected]-------

Date: Mon, 10 Feb 2014 14:32:45 +0530
Subject: Re: COMPLAINT AGAINST DALMIA RESORT
From: [protected]@dalmiaresorts.com
To: [protected]@hotmail.com
CC: [protected]@dalmiaresorts.com

DALMIA RESORTS INTERNATIONAL PVT. LTD.

4, Scindia House, Connaught Place, New Delhi-110 001

Phones:[protected]/2/3/4/5 Fax:[protected]

E-mail- [protected]@dalmiaresorts.com; [protected]@dalmiaresorts.com


DRI/CS/2014/ Date:[protected]

Mr.Mahesh Bansal

Sub: DRI ID No. 04052 A[protected]

Hearty Season’s greeting from Dalmia Resorts International Pvt. Ltd.!!!


We are in receipt of your Mail dated 05 February 2014; Also we are attaching Tie up destination list for your perusal.

1. We would like to inform you that you are the Licensory Time Share Member of our ‘Temple Valley Resort’ Tirupati since 08 September 1994 (your own Unitweek is the 52th week commencing from 06 June to 09 June at ‘Temple Valley Resort’ Tirupati).

We would like to tell you that presently we have our own resorts in Goa and Tirupati and also we have Tie ups destination in Mussoorie Shimla, Manali, Chail, Mount Abu, Udaipur, Jaipur, Jodhpur, Kodaikanal, Matheran and Munnar.
We are enclosing a copy of account statement o[censored]npaid dues of Annual Maintenance Charges along with interest which is being sent for your perusal and for necessary action.
4. Without prejudice, we have to inform you that the annual maintenance charges have been levied since January 2007 the same information was sent to you through courier DTDC vide Consignment note no.Z52363694 the same was delivered on 23 April 2007. A sum of Rs. 3500/- per annum, for the year 2007 to 2013 along with interest of 18% annually is due and payable by you. Your Annual Maintenance Charges of 2007 to 2013, the sum total amount to Rs.37, 730/- which stands due and payable by you to Dalmia Resorts International Pvt. Ltd. Otherwise as per the letter you will fall under the clause of Termination & Cancellation.

5. Please insure that the AMC dues are paid annually before commencement of your week to enable you to enjoy your Vacation.

For your understanding the extracts of the Agreement are being reproduced for your ready reference:-

OBLIGATION OF THE VACATION OWNER

“The Vacation Owner hereby agrees and undertakes that he will abide by the terms of this Agreement, Bye-laws/Rules and Regulations applicable to the Resort.

“The Vacation Owner shall pay the applicable charges/prices decided by DRI from time to time towards the amenities.

“The Vacation Owner shall not be entitled to exercise his rights hereunder until all the dues are so recovered by DRI and in case DRI is unable to recover its said dues for any reason including the reason of its non-utilization of the Unitweek, within a period of 3 years, DRI shall be entitled to dispose of the said Unitweek, in the manner referred to in clause-10 hereof and thereupon the consequence referred to in the said clause shall follow”.

Please Note that “All the said facilities are subject to availability, payment of all pending/other charges, and subject to such terms, conditions, rules and regulations, modifications, changes etc. as DRI may determine from time to time.”

The consequences of which may attract clause 10 of the Agreement which reads as:-


TERMINATION/CANCELLATION


In the event of any breach of any / all provisions of this Agreement by the Vacation Owner, the Company/DRI may cancel the said allotment at any time and terminate this Agreement without assigning any reason and without any liability whatsoever to the Vacation Owner and / or any third person, firm or body corporate claiming through under or in trust for the Vacation Owner. And in such an event, the Company/DRI shall become entitled to, inter alia, use Vacation Timeshare for the purposes of recovery of the dues, if any, owed by the Vacation Owner to DRI / the Company. In such a case after the recovery of all such dues, the excess, if any, shall be paid to the Vacation Owner. In addition, the Company / DRI shall become entitled to dispose of the Vacation Timeshare in such manner and on such terms as the Company / DRI may deem fit. DRI shall thereupon deduct from the proceeds of sale all the dues, if any, owed by the Vacation Owner towards the Company / DRI and pay the balance if any, to the Vacation Owner. In case the Company so disposes of the Vacation Timeshare, the Company shall pay to DRI its /their dues and pay the balance, if any, to the Vacation Owner. Notwithstanding the aforesaid, the Vacation Owner shall continue to be liable for all dues owed by the Vacation Owner to DRI which dues the Company or as the case may be DRI is unable to recover from the said proceeds.

Further, should you ever need any information/clarification please get in touch with our Client Service Department at the Corporate office at Delhi. They will be pleased to assist you and assure you of best attention and services at all times.


We hope the above meets to your satisfaction and may we look forward to your positive response.


Assuring you the best of our Services at all times.


Thanking you,


Yours faithfully,


For Dalmia Resorts International Pvt. Ltd.


Neha Singh
CUSTOMER SERVICE DEPARMENT


Encl: as stated above


Note: - Please insure that the AMC dues are paid annually before commencement of your week to enable you to enjoy your Vacation.

[protected][protected][protected][protected][protected][protected]--
Dear Ms. Neha Singh

its my 15th mail in continue days... still u have not replied...

Thanx for acknowledgement of my mail on 5th Feb 2014 to you

first of all i want to know the real meaning of
Licensory Time Share Member of our ‘Temple Valley Resort’ Tirupati since 08 September 1994 (your own Unitweek is the 52th week commencing from 06 June to 09 June at ‘Temple Valley Resort’ Tirupati)
please explain full meaning of above term...????

Is my memebership number: DRI ID No. 04052 A[protected] ...????

NOW,

4. Without prejudice, we have to inform you that the annual maintenance charges have been levied since January 2007 the same information was sent to you through courier DTDC vide Consignment note no.Z52363694 the same was delivered on 23 April 2007. A sum of Rs. 3500/- per annum, for the year 2007 to 2013 along with interest of 18% annually is due and payable by you. Your Annual Maintenance Charges of 2007 to 2013, the sum total amount to Rs.37, 730/- which stands due and payable by you to Dalmia Resorts International Pvt. Ltd. Otherwise as per the letter you will fall under the clause of Termination & Cancellation.
As per your records you send letter on 23 April 2007, send its acknowledgement sheet, who received
this letter and on which date it has been received, you know courier is not legalised medium
for communication of any kind, have you send any registered post, send details.

Also, after 23rd April 2007, please send any legal notice or summons to show that you have asked
for the Annual Maintenance Charges from Client and he refused the same to do so after 2007 to 2014.

Also, as per your terms there will be no extra charges whatsoever it may be as the membership is for
Lifetime Membership on One Time Payment and there will be no hidden or Maintenance charges as
your membership was on terms & prejudice that to cover the future inflations of holidays.
Send me your Complete Terms & Conditions on Date 08 Sep 1994 with your stamp and sign on same.
You cannot just add maintenance charges or other hidden charges if it was not agreed at time of contract.

NOW,

send me the procedure for booking in your property in GOA & KODAIKANAL for 5 nights / 6 Days
for 2 adults and 2 children from 24th Feb 2014
with complete procedure & charges (if any of any kind)

pls do not mention AMC balance in this statement... i will deal it separately

just tell me the full procedure & all kind of charges if any (from ur side and ur property owner side)
for 5n/6d booking in your Goa & Kodaikanal property
assuming if there is no pendency of any AMC...
do mention all the hidden and non-hidden terms, procedure & charges, whatsoever it may be

looking forward to your earliest response

regards
Aneesh Bansal
on behalf of Mahesh Bansal
[protected]
[protected][protected][protected][protected][protected][protected]

STILL NO REPLY